Guidance, Document
Quarterly update (overview): Betsi Cadwaladr University Health Board special measures, discovery phase
An overview of progress with special measures made between March and May 2023.
In this page
Agreed Special Measures Framework
Eight domains
- Governance, board effectiveness and audit.
- Workforce and organisational development.
- Financial governance and management.
- Compassionate leadership and culture.
- Clinical governance, patient experience and safety.
- Operational delivery.
- Planning and service transformation.
- Clinically vulnerable services.
Conditions for sustainability
- Clear strategic vision.
- Cultural change journey.
- Effective board.
- Strong leadership and engagement.
- Clinical leadership.
- Strengthened clinical services.
- Integrated performance and quality.
- Accountability.
- Responsive.
- Learning and improving organisation.
- Strong programme management.
- Improved access, outcomes and experience.
Investigation into culture, quality, safety and performance
- Focus on understanding core issues across the organisation.
- Six Regulation 28 reports.
- One Schedule 5.
- Health and Safety Executive prosecution confirmed.
- Grievances/disciplinaries.
- Performance overview.
Work underway
- Support for the Office of the Board Secretary in place.
- Rapid review: Office of the Board Secretary.
- Review of interim appointments.
- Scoping of patient safety issues.
- Review of mental health reviews.
- Mental health inpatient safety impact assessment.
- Orthopaedics sustainability.
- Elimination of 4-hour handover wait.
- Vascular assurance assessment.
Workforce and organisational development
- Establishment review commenced.
- A scoping programme to assess the effectiveness and implementation of the new operating model is underway.
- Workshops with local medical council and local staff-side partnerships are being arranged.
- A review of wellbeing, engagement and workforce policies is underway.
- Review of interims appointments commenced.
Clinical governance, patient experience and safety
- Clinical governance review scope is being agreed.
- Interim assessment in relation to concerns around patient safety underway.
- His Majesty's Coroner and Public Safety Ombudsman Wales rapid reviews.
- Learning and reporting programme structure in place.
Stabilise the Board
- Six independent members in post.
- Four committees have taken place.
- Two board meetings and two workshops taken place.
- Five independent advisers in place.
- Discussions underway regarding a further three independent advisors.
- Support for operational grip embedded in the health board.
- Interim CEO in place and recruitment for a new CEO commenced.
- Changes made to the Office of the Board Secretary.
- Rapid review of Office of the Board Secretary structure and remit underway.
Operational delivery
- Welsh Government has commissioned direct support.
- Focus on elimination of 4-hour handover and orthopaedic delivery.
- Workshops held on orthopaedics and regional treatment centres.
- Urgent and emergency care summit.
Clinical services
- Mental health inpatient safety assessment took place in April.
- A review of previous mental health reviews started.
- Oversight on vascular services and assurance assessment taking place.
- Harm review on those waiting for plastic (dermatology).
- A clinical leadership conference of senior medical leaders held in April.
Compassionate leadership and culture
- Preliminary review of cultural leadership led by Health Education and Improvement Wales.
Financial governance and management
- Detailed deep dive into the reasons for the forecast financial deficit.
- Options for efficiencies noted.
- Value based approach in development.
- Financial controls and governance.
Planning and service transformation
- Draft annual plan.
- Areas of opportunity highlighted.
- Revised plan to be submitted at the end of June is in development.
- A Board workshop held to understand the challenges and options.
- Planning and financial delegations in development.
