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Review of the Single Advice Fund (SAF) including how it has performed against its aims. The SAF funds the delivery of free to the client social welfare information and advice services.

The Internal Research Programme, an in-house research and evaluation unit, was approached to undertake this review. The aim was to understand the implementation of the Single Advice Fund (SAF) and how it has performed against its aims.

The review explored if the SAF:

  • helped to meet the ongoing increase in demand for access to advice services?
  • helped to ensure more people throughout Wales have access to the information and advice that they need?
  • effectively promoted early access amongst the most vulnerable households?
  • ensured that people accessing advice are given the opportunity to develop their resilience to future welfare problems?
  • enhanced access to services that can deliver the type of specialist advice that people need to resolve complex and often entrenched problems?
  • improved service efficiency and collaboration between advice service providers?

Reports

Review of the Single Advice Fund , file type: PDF, file size: 2 MB

PDF
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Contact

Internal Research Programme

Rydym yn croesawu gohebiaeth yn Gymraeg / We welcome correspondence in Welsh.

Media

Telephone: 0300 025 8099

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.