Gypsy, Roma and Traveller guidance documents: summary of responses

Policy context

Gypsy and Traveller people continue to experience discrimination and barriers to accessing services and accommodation. The Welsh Government recognises these challenges and is committed to addressing them through clear, practical guidance and collaborative engagement.

The Welsh Government issued a public consultation on draft amendments to 4 guidance documents which reflects the Welsh Government’s ongoing commitment to improved outcomes for these communities.

The guidance documents under review are:

• Designing a Gypsy and Traveller Site
• Managing a Gypsy and Traveller Site
• Managing an Unauthorised Encampment
• Undertaking a Gypsy and Traveller Accommodation Assessment (GTAA)

The Anti-racist Wales Action Plan aims to tackle long term systemic and structural racism by 2030. The Plan contains a number of actions which aim to support inclusion, equality and positive change for Gypsies, Roma and Travellers.

The consultation on the draft guidance documents responds to 2 actions arising from the Anti-racist Wales Action Plan: 

From the homes and places chapter:

• Action: re-draft and simplify the Gypsy and Traveller Sites Guidance, involving community members to reflect their needs.

From the crime and justice chapter:

• Action: update the Managing Unauthorised Camping guidance, involving community members to reflect their needs. 

This overview summarises the responses received during the public consultation and community engagement.

All Welsh local authorities have a range of statutory duties towards Gypsy, Roma and Traveller communities, including responsibilities relating to health, social care, education and housing.

These duties arise from legislation such as the Housing (Wales) Act 2014, which requires local authorities to assess and meet the accommodation needs of Gypsies and Travellers, as well as the Social Services and Well‑being (Wales) Act 2014, the Education Acts, the Equality Act 2010 and wider human‑rights obligations.

Following each of the Welsh Government’s guidance documents helps ensure local authorities meet these duties consistently and in a way that provides fair and appropriate support for Gypsy, Roma and Traveller families residing in or resorting to their area.

‘Undertaking a Gypsy and Traveller Accommodation Assessment’ guidance supports local authorities to make well-informed, consistent decisions that fully meet the accommodation needs identified in their Gypsy and Traveller Accommodation Assessments and help avoid the risk of unauthorised encampments.

Following the ‘Designing a Gypsy and Traveller site’ guidance will help ensure that local authority gypsy and traveller sites are designed with involvement from Gypsy and Traveller communities, have equivalent standards, where relevant, to those for other types of mobile home sites and social housing. The guidance will also help ensure that sites are designed in a way that helps develop good relations between Gypsies and Travellers and the settled community, and between site residents and the site manager / local authority.

If sites are poorly designed, left in disrepair or not effectively managed then the impact on communities and residents and the costs of trying to rectify issues could be far greater in the longer-term.

The ‘Managing a Gypsy and Traveller Site’ guidance sets out clear expectations for effective site management, ensuring sites are safe, well-maintained, and run fairly. It covers responsibilities for local authorities and site managers, including governance arrangements, regular maintenance, and fire safety checks. Strong communication and engagement are central, with clear written agreements, induction processes, and consultation to build positive relationships between residents, managers, and the wider community.

The Welsh Government seek to avoid criminalising  Gypsies and Travellers wherever possible and instead promote a rights-based, proportionate approach through the ‘Managing Unauthorised Encampments’ guidance. This guidance prioritises engagement, welfare assessments and negotiated solutions, ensuring enforcement is a last resort rather than the first response. The Welsh Government’s approach seeks to balance the rights of families with those of landowners, while upholding fairness, dignity, and respect for nomadic traditions.

While UK legislation has increased police powers through the Police, Crime, Sentencing and Courts Act 2022, the Welsh Government guidance recommends local authorities prioritise dialogue and welfare checks, helping to protect families from unnecessary criminalisation.

The public consultation adopted a combined approach that brought together a formal Welsh Government consultation and direct engagement with Gypsy, Roma and Traveller communities. 

The public consultation made the 4 draft guidance documents publicly accessible, informing all local authorities, Gypsy, Roma and Traveller stakeholder organisations, and partner bodies, of the public consultation period outlining 6 questions for respondents to feedback through the established Welsh Government channels. 

This ensured that stakeholders, local authorities and professionals working closely with Gypsy, Roma and Traveller communities had a clear opportunity to comment on the proposed versions.

Public consultation period

Draft guidance documents were published on the Welsh Government website for public consultation in 2 phases:

17 February 2025 to 19 May 2025:

• Managing a Gypsy and Traveller Sites in Wales 
• Designing a Gypsy and Traveller Sites in Wales

3 March 2025 to 3 June 2025:

• Undertaking a Gypsy Traveller Accommodation Assessments
• Managing Unauthorised Encampments

Overview of quantitative data

The consultation received 46 responses in total from completing the online forms across the 4 guidance documents.

Responses came from individuals, local authorities, public bodies, and organisations. All responses were submitted in English, with none in Welsh.

Respondent profile

Of the 46 responses across the 4 guidance documents.

Designing a Gypsy and Traveller Site: 18 responses were provided:

• 3 responses came from individuals
• 14 from organisations or other bodies
• 1 was duplicated

Managing a Gypsy and Traveller Site: 14 responses were provided:

• 5 responses came from individuals
• 7 from organisations or other bodies
• 2 were duplicated

Undertaking a Gypsy and Traveller Accommodation Assessment: 9 responses were provided:

•  2 responses came from individuals
•  7 from organisations or other bodies
•  0 were duplicated

Managing an Unauthorised Encampment: 5 responses were provided:

• 0 response came from individuals
• 5 from organisations or other bodies
• 0 were duplicated

A full list of respondents for each guidance document is provided in Annex A, excluding those who asked to remain anonymous. In total, 13 respondents requested anonymity.

All responses were reviewed and coded.

Thematic analysis was applied to qualitative data, identifying recurring themes for each question and across all documents.

In parallel with the public consultation, an extensive community engagement exercise took place to ensure the voices of Gypsy, Roma and Traveller communities also shaped the revision of the f4 guidance documents.

Recognising that traditional consultation methods were not always accessible or appropriate, the Welsh Government procured external stakeholders through an open tender to assist with community engagement.

From February 2025, Gypsies and Travellers Wales (GTW) and Travelling Ahead (TGP Cymru) were awarded contracts to deliver direct engagement sessions with members of the Gypsy, Roma and Traveller community, throughout the summer to capture their views on 4 Welsh Government guidance documents.

Overview of quantitative data

Qualitative data was analysed using Thematic Analysis following Braun and Clarke’s (2006) six‑phase framework, enabling researchers to systematically identify patterns in participants’ experiences while remaining grounded in their own words.

Community engagement methodology

Travelling Ahead and Gypsies and Travellers Wales undertook more than 200 engagements across Wales. Engagements included individual interviews, peer research, group discussions, and sessions with young people. Participants included residents of local authority and private sites, people living in bricks and mortar accommodation, roadside encampments, and families who travel regularly.

The research undertaken used a multi‑method, qualitative approach designed to be culturally appropriate and accessible for Gypsy, Roma and Traveller communities. Gypsies and Travellers Wales and Travelling Ahead, coordinated activities to engage on the 4 guidance together in parallel to the Welsh Government’s public consultation. 

Data was collected through:

• semi‑structured interviews (conducted face to face or by telephone)
• group discussions (including family group discussions in homes and drop-in sessions)
• focus groups (including youth-specific sessions facilitated with support from Traveller Education Services and, in one case, jointly with the Children’s Commissioner’s team)
• peer‑led research discussions recorded in writing and written up by a community member

Engagement was delivered face to face by trusted staff known to families, ensuring broad participation while helping to overcome barriers such as mistrust, low literacy, limited internet access, and fear of formal processes.

A number of consistent themes emerged across all 4 guidance documents:

Awareness and accessibility

Many participants had limited or no awareness of the existing guidance or its purpose. Communities expressed the need for information to be presented in plain language, in accessible formats (which could include Easy Read and visual materials), and communicated through trusted messengers rather than solely written documents.

Trust and accountability

Participants highlighted inconsistent practice, a lack of visible outcomes, and personal experiences of parking up, that led to enforcement‑led approaches, in relation to unauthorised encampments. Communities called for clearer accountability measures and more transparent communication about decisions, responsibilities, and timelines.

Inclusion and representation

Communities described feeling excluded from decision‑making processes. There were strong calls for ongoing engagement, not just one‑off consultations, and for wider involvement of women, young people, bricks‑and‑mortar households, and hidden households. Participants emphasised the need for Gypsy and Traveller representation on advisory or steering groups, with fair payment for their time and knowledge.

Cultural identity and the right to travel

Protecting cultural identity, nomadism and traditional ways of life was central to the responses. Participants described increasing barriers to travelling, linked to reduced stopping places and an enforcement-first approach. Many favoured simple, basic stopping places over formalised transit sites, and highlighted that pressures to move into housing undermine cultural autonomy.

Equality, rights and consistency

While the overarching rights‑based approach was welcomed, communities stressed the importance of translating principles into consistent practice on the ground. Participants highlighted the need for culturally competent staff, better alignment with children’s rights and equality legislation, and clear pathways to accessing support.

Specific feedback to each guidance document

Designing Gypsy and Traveller Sites

Community feedback on the ‘Designing Gypsy and Traveller Sites’ guidance emphasised the need for safe, culturally appropriate site design that reflects how Gypsy and Traveller families live. Participants highlighted the importance of smaller sites, which were seen as safer, more manageable, and more conducive to strong community relationships. Families stressed that site layouts must support multigenerational living, with large, adaptable pitches that can accommodate multiple trailers, sheds, work vehicles, and family gatherings. There was a strong emphasis on ensuring that sites include safe spaces for children to play and access to communal areas. Overall, communities called for high‑quality design and good maintenance standards from the outset to ensure long‑term usability and dignity in everyday living. 

One theme that came through really strongly was the importance of designing in partnership with Gypsy and Traveller residents, not only at the planning stage but through design, construction and refurbishment. The community wanted a meaningful role in shaping how sites are designed and delivered so they properly reflect how families live.

Managing Gypsy and Traveller Sites

Feedback on the ‘Managing Gypsy and Traveller Sites’ guidance centred on issues related to inconsistent rule enforcement, poor communication, and a lack of fairness in how sites are run. Many residents reported long‑standing problems with site maintenance, describing slow or inadequate repairs and a lack of clear processes for reporting issues. Pitch allocation systems were often viewed as unclear or unfair, contributing to overcrowding. Communities emphasised that site managers must be trained, culturally competent, fair, and approachable, with a consistent understanding of Gypsy and Traveller ways of life. Residents wanted clearer, more transparent systems and more meaningful engagement in decisions affecting them, including participation in site management and regular communication from local authorities.

Managing Unauthorised Encampments

Community engagement revealed strong concerns about enforcement‑led responses to unauthorised encampments. Participants shared experiences involving fear, disruption, and a lack of welfare‑based support, particularly when interactions involved police or bailiffs. Across Wales, families expressed a clear preference for negotiated stopping arrangements rather than formal transit sites, describing simple, temporary stopping places with access to basic facilities, such as water, toilets, and waste disposal as far more effective and humane. Many participants felt that welfare assessments should only be carried out by trained, independent professionals who understand Gypsy and Traveller culture and can offer genuine support. Overall, the community view was that consistent, respectful negotiation coupled with basic provision would improve relationships, reduce conflict, and promote dignified outcomes for both families and local authorities.

Undertaking a Gypsy and Traveller Accommodation Assessment (GTAA)

Engagement findings highlighted that many participants had never heard of the GTAA or did not understand how the assessment affected their lives. This lack of awareness contributed to low trust in the process, with some families concerned about how their information might be used, and whether it would lead to meaningful change. Participants called for clearer, plain‑language explanations of the GTAA purpose, methods, and outcomes, alongside delivery by trusted, culturally competent organisations. They stressed the importance of including whole households not just “heads of household” to ensure that women, young people, and hidden households are represented. There was a strong call for GTAA findings to have a more direct influence on planning decisions, including support for families seeking private site planning permission. Communities emphasised that the GTAA must lead to visible, practical outcomes such as new pitches, improved sites, and more accurate recognition of local need.

Safeguarding methodology of the community engagement 

Travelling Ahead and Gypsies and Travellers Wales (GTW) worked together using a community‑centred safeguarding approach throughout the engagement on the 4 Welsh Government guidance documents. Their way of working was designed to ensure that adults, young people and families could share their experiences openly and safely, with confidence that their wellbeing was protected at all times.

Creating trust, safety and support

Engagement was carried out mainly face to face by trusted staff who already had established relationships within the community. This helped create an environment where people felt respected, comfortable and able to speak freely. From the outset, participants were reassured that anything they shared would remain confidential, that no individual or location would ever be identifiable, and that the information would only be used to support improvements to the guidance. This sense of safety and anonymity was central to enabling open and honest conversations, particularly where sensitive personal experiences were discussed.

Both organisations approached conversations with an understanding that some participants may have experienced trauma linked to site management, homelessness, or previous interactions with services. Staff therefore adopted a trauma‑informed approach, ensuring discussions were handled sensitively and supportively. Staff also checked the community interview questions with members of their advisory groups before finalising. Where children and young people were involved, engagement took place in group settings with appropriate safeguarding oversight through trusted partner organisations.

Safeguarding checks, procedures and handling of information

All staff involved in meeting participants had the appropriate DBS checks in place, and each organisation operated within its own established safeguarding framework. Any safeguarding concerns were managed through clear internal escalation processes, with senior safeguarding leads responsible for determining whether external action was required. Participants were informed about the purpose of the engagement, how their information would be used, and what participation involved. Adults provided informed consent, while parents or carers provided consent and assent for children and young people to ensure full understanding and agreement.

Information gathered through interviews, discussions and surveys was handled securely and respectfully. Responses were anonymised and stored separately from any identifying details to protect confidentiality at every stage. Sensitive experiences were summarised in a way that ensured no individual, family or site could be recognised, while still reflecting the themes and issues raised by the community. 

Only general findings were shared with the Welsh Government.

Overall summary of the community engagement findings

Across all 4 guidance documents, Gypsy, Roma and Traveller communities shared a consistent message about the need for clearer communication, culturally informed practice, and meaningful involvement in decisions that affect their lives. 

Many participants had limited awareness of existing guidance and described a lack of transparency, inconsistent approaches across local authorities and a general feeling that policies were not being implemented in ways that supported their rights, safety, or cultural identity.

Overall, the engagement revealed a community that is ready to work in partnership, eager for solutions, and hopeful that the revised guidance documents will help deliver more consistent, culturally respectful, and equitable approaches across Wales.

Designing a Gypsy and Traveller site

Themes identified in the consultation included:

Community engagement and co-production

Strong support for ongoing engagement with Gypsy, Roma, and Traveller communities throughout site planning and management. Emphasis on meaningful co-design, regular feedback, and resident involvement in governance, moving beyond consultation to true co-production, including the active participation of children and young people as current residents with rights.

Technical and practical standards

Calls for clearer, national minimum standards for pitch sizes, site layout, fire safety and future-proofing (EV charging, drainage, sustainable infrastructure, digital connectivity). Includes requests for improved maintenance guidance, environmental risk assessments, and practical advice for both rural and urban sites.

Accessibility and inclusion

Respondents called for fully accessible pitches, inclusive design for disabled residents, and accessible formats (Easy Read, audio, visual aids). Guidance should address the needs of growing families, visiting relatives, and vulnerable groups.

Welsh language and bilingual provision

Frequent emphasis on bilingual materials, signage, and consultations, with suggestions for embedding bilingual communication requirements, supporting Welsh-medium education, and conducting Welsh language impact assessments.

Respondents noted the importance of proactive measures to support and promote the Welsh language within site guidance.

Health, wellbeing, and environmental quality

Integration of health and wellbeing into site design is essential, including communal spaces, youth clubs, health clinics, and play areas. Environmental quality and safety such as safe access routes, air quality, and healthy surroundings are critical, especially for children and young people.

Human rights, equality, and social justice

Calls for a universal human rights approach, ensuring equal access to adequate housing, healthcare, education, sanitation, and play facilities. Guidance should reflect international standards (UNCRC, Equality Act 2010) and align with the Welsh Government’s Anti-racist Wales Action Plan and Public Sector Equality Duty.

Location and access to services

Sites should be close to education, health services, and shops to ensure residents can access essential services and avoid isolation. Digital inclusion is also highlighted as vital, particularly for children’s education.

Provision and improvement of transit and existing sites

Noted lack of temporary or transit sites in Wales; guidance should address the need for more transit and stopping places.

Children and young people

The right to play and recreation (Article 31 UNCRC) is a recurring theme, with children and young people calling for safe play spaces and parks. Their voices and experiences regarding safety, respect, and inclusion should be embedded throughout all processes.

Respect for culture and choice

The respondents raised concerns about the pressure to move into conventional housing highlighting the importance of respecting cultural identity and the right to choose to remain on sites.

Accountability, consistency, and combating discrimination

Greater accountability and monitoring of local authorities is needed to ensure consistent delivery of standards and improvements, safeguarding children’s rights, and wellbeing. Guidance should support targeted policies to eliminate discrimination and racism against Gypsy, Roma, and Traveller communities.

Multi-agency collaboration and unified approach

The guidance should provide further support for local authorities and other agencies, such as police, highways, and related partners who must work together to manage and design sites. Clearer frameworks and guidance are needed to ensure a unified understanding and coordinated approach across all stakeholders involved.

Other notable themes

• Private sites: calls to extend guidance to private as well as local authority sites.
• Conflict prevention: design should support safety natural surveillance, and clear boundaries.
• Public perception: guidance should help local authorities engage with settled communities to reduce stigma and opposition.

Question 1: “Does this guidance have anything missing”?

You told us:

“The guidance could be significantly strengthened by making more explicit reference to the engagement of children and young people.”

Children’s Commissioner for Wales

Technical and infrastructure issues

Respondents highlighted the lack of recognition for electric vehicle (EV) charging requirements, including the need to account for electrical load and pitch size adjustments. The removal of landlines and poor mobile coverage in Wales were also noted as overlooked issues, which could negatively impact communication on sites. Other technical omissions included insufficient emphasis on sustainable drainage systems (SUDs), foul drainage risks, and the absence of guidance on renewable energy technologies beyond solar panels, such as air source heat pumps and battery storage. Suggestions were also made for individual water and electricity meters to give residents autonomy and cost control.

Site design and layout

Concerns included the need for greater flexibility for growing families and multi-generational living, as well as provision for visiting family and friends (such as overflow areas or visitor parking). Accessibility for disabled or vulnerable residents was another gap, with calls for inclusive design standards to be embedded from the outset. Safety and conflict prevention were also raised, with recommendations for design features like natural surveillance and clear boundaries. Additionally, CCTV considerations should be included during the design stage rather than left to management guidance.

Social and cultural considerations

Respondents stressed the importance of addressing community dynamics, family clustering, and phased occupation to promote cohesion. There was also a call for greater resident involvement in co-design processes to allow autonomy and cultural expression within safe frameworks. Public perception and integration strategies were highlighted as missing, with suggestions for guidance on engaging settled communities and reducing stigma through consultation and design features.

Policy and delivery

Issues included weak integration with Local Development Plans (LDPs), the absence of practical delivery tools such as land identification, cost modelling, and engagement strategies, and a lack of advice for private sites. There was also a lack of clarity on recommended pitch numbers and concerns about long-term financial sustainability beyond government capital grants.

Finally, respondents suggested improvements to the format and accessibility of the document itself. Clearer, jargon-free language, visual aids such as diagrams and flowcharts, and a glossary of terms would make the guidance more user-friendly for both officers and communities.

A theme throughout was the need for a stronger rights-based approach, with explicit integration of human rights and equality standards into all aspects of site design and management. Respondents also emphasised the importance of including the voices of children and young people and called for greater accountability and monitoring of progress in improving site conditions.

Question 2: “Does the guidance allow for an effective and productive working relationship between local authorities and residents”?

You told us:

Consultation and engagement

The guidance acknowledges the importance of consultation and communication between local authorities and Gypsy and Traveller communities, particularly during planning and development phases. Respondents emphasised that engagement should not be limited to the design stage but continue throughout the life of the site. However, many noted that the guidance lacks practical direction on how to achieve meaningful engagement, especially in areas where communities are dispersed or reluctant to participate. While the principle of consultation is clear, the absence of detailed strategies for implementation makes it harder to ensure consistent and effective engagement.

Transparency and accountability

A recurring concern was the lack of clarity around dispute resolution processes and the respective responsibilities of residents and local authorities. Respondents highlighted that tensions often arise from uncertainty over rules and procedures. While management guidance addresses some operational aspects, the design guidance could reinforce transparency by recommending clear communication tools such as resident handbooks, visible site signage, and accessible feedback channels. Greater emphasis on accountability measures would help build trust and reduce conflict.

Design features to support relationships

Several responses pointed out that the physical environment plays a critical role in fostering positive relationships. Features such as flexible communal spaces for meetings and outreach, and management offices located in accessible but non-intrusive areas, were seen as essential for encouraging interaction while preserving privacy and dignity. The guidance currently focuses on technical design standards but could do more to highlight how site layout can support day-to-day communication and relationship-building.

Resident involvement beyond initial consultation

While early engagement is mentioned, respondents felt the guidance does not go far enough in promoting ongoing resident involvement. Suggestions included embedding structural mechanisms such as advisory panels, resident councils, or participatory planning processes. These approaches would empower residents and ensure decisions reflect lived experiences, moving beyond one-off consultations to sustained collaboration.

Cultural understanding and training

There was strong support for references to cultural awareness and training for local authority staff, as well as compliance with fire safety and regulatory standards. Respondents viewed these elements as essential for building trust and ensuring safety. Training that promotes understanding of Gypsy and Traveller culture was seen as a foundation for respectful and productive relationships.

Accessibility

Accessibility was another key theme, with respondents stressing the need for easy-read versions of documents and alternative formats such as audio. This would ensure that all residents, regardless of literacy or language barriers, can fully engage with the guidance and site management processes.

Planning and policy conflicts

Concerns were raised about planning officers proposing sites that conflict with national guidelines and failing to disclose constraints. 

Security and safety

Respondents welcomed the inclusion of Secure by Design principles but recommended strengthening the language to make liaison with local police a requirement rather than an option. Fire safety and regulatory compliance were also highlighted as critical components of site design and management, reinforcing the need for robust safety measures.

Operational clarity

While the guidance provides a framework for fostering positive relationships, respondents noted gaps in operational clarity. Specific areas needing attention include dispute resolution processes, clearer accountability for acting on feedback, and guidance on responsibilities for site clearance and maintenance. Conflict resolution training for local authority staff was also suggested to reduce tensions and improve communication.

Specific community needs

Finally, respondents highlighted practical considerations such as the placement of transit pitches. Travellers expressed that they do not want transit pitches located near permanent sites, as this could strain services and create health and safety risks. Asking travellers to stay temporarily on permanent sites until a pitch becomes available was seen as problematic and likely to cause operational challenges.

Question 3: “Are there any technical changes you can recommend”?

You told us:

“Children and young people should not only be considered in terms of future housing provision but also as individuals with current experiences and views that deserve recognition.”

Children’s Commissioner for Wales

Site layout and standards

Responses emphasised the need for clearer and more consistent site design standards. Suggestions included introducing national minimum standards for pitch size and spacing, with specific firebreak requirements, and providing recommended numbers of pitches for different site sizes. Some respondents also raised concerns about discrepancies between the guidance and actual site layouts, such as those observed at Kings Meadow in Brecon.

Sustainability and future-proofing

There was strong support for planning ahead to meet environmental targets. Respondents highlighted the importance of incorporating electric vehicle charging infrastructure to align with net zero goals by 2030. Recommendations also included integrating renewable energy solutions such as solar panels, rainwater harvesting, and low-energy lighting, as well as clearer protocols for assessing environmental risks like flood zones, industrial hazards, and noise pollution.

Clarity and practical implementation

Several responses called for improvements to make the guidance easier to follow and implement. Suggestions included adding visual aids such as diagrams and templates for fire safety and site layouts, providing checklists for infrastructure maintenance and lifecycle planning, and including a glossary to ensure consistent terminology. Clearer instructions on waste provision and site management were also recommended.

Communication and engagement

Respondents advised the need for effective communication with the travelling community, recommending that guidance be shared not only through written text but also by word of mouth. Feedback mechanisms such as satisfaction surveys and post-occupancy reviews were encouraged, although some respondents advised against unnecessary additional consultations.

Safety and accessibility

Improve fire safety guidance presented in user-friendly formats was highlighted as a priority. Respondents also suggested considering essential infrastructure such as Wi-Fi connectivity to support residents’ needs.

Policy and legal integration

Finally, responses emphasised the importance of linking the guidance to Local Development Plans and planning processes. Providing summaries of legal rights under the Mobile Homes (Wales) Act 2013 and addressing transitional needs for different types of sites, such as transit versus permanent locations were also recommended.

Question 4: “What would be the likely effects of the guidance on the Welsh language? Do you think that there are opportunities to promote any positive effects? Do you think that there are opportunities to mitigate any adverse effects”?

Question 5: “Could the guidance be formulated or changed so as to have positive effects or more positive effects on using the Welsh language”?

You told us:

Risks

Concerns were raised that the Welsh language could deteriorate further if active measures are not taken. 

Opportunities for positive impact

Respondents identified opportunities to promote the Welsh language through a bilingual approach, including providing guidance, signage, consultations, and documentation in both Welsh and English. Welsh-medium services could be offered through community facilities for activities such as youth clubs, playgroups, adult education, and health clinics. Offering Welsh language classes for residents and ensuring Welsh-speaking staff are available for site interactions were also highlighted. It was emphasised that promotion should be culturally sensitive and balanced with Gypsy and Traveller identity.

Design and location considerations

Suggestions included locating sites near Welsh-medium schools to encourage language use and incorporating Welsh language into artistic features and site design, while respecting Gypsy and Traveller culture.

Guidance improvements

Several responses recommended embedding bilingual communication requirements in the guidance, adding a Welsh Language Impact Assessment similar to Equality Impact Assessments, and including explicit references to promoting Welsh language in procurement and tender processes.

Practical implementation measures

Practical steps suggested including bilingual signage, welcome packs, tenancy documents, and outreach consultations carried out in both languages. These measures would help ensure the Welsh language is not treated less favourably and create opportunities for its promotion within Gypsy and Traveller communities.

Question 6: “Any further comments”?

You told us:

Climate and decarbonisation

Respondents advised it may be helpful for the guidance to acknowledge the wider context of Wales’ transition toward net zero and the decarbonisation programme. Including references to how these changes could affect Gypsy and Traveller communities, particularly in relation to transport and work opportunities would ensure the guidance remains forward-looking and responsive to future challenges.

Equality, inclusion, and anti-discrimination

The guidance could be strengthened by more clearly embedding principles of equality and inclusion. Explicit references to obligations under the Equality Act and the Public Sector Equality Duty would help ensure that site design and delivery actively promote fairness and tackle marginalisation. This approach would support broader social justice objectives and address overlapping disadvantages faced by Gypsy and Traveller communities.

Community engagement and cohesion

Consideration might be given to including a framework for engaging with the wider settled community during site planning. Practical strategies such as open consultation events, educational campaigns, and myth-busting materials could help reduce stigma and foster constructive dialogue. This would support community cohesion and make planning processes more inclusive.

Site provision and design

The guidance could explore extending its scope to private sites, as demand often exceeds pitch availability. Clearer advice on transit sites may also be useful, noting that they are appropriate where unauthorised encampments occur but should not be mixed with residential sites. Additional design considerations might include provision for grazing land, space for business vehicles and equipment, biodiversity and site ecology, and safe highway access, all of which contribute to functionality and sustainability.

Resident responsibilities and safety

It may be beneficial to set out clear expectations for residents from the outset, including accountability for site management and awareness of fire safety requirements such as safe distances between pitches. This would help maintain safety and clarity for all parties.

Operational and administrative issues

Clarifying whether DBS checks are mandatory could provide certainty for local authorities and residents. A directory of stopping places might also be a valuable resource for travellers. In addition, guidance on the format of annual consultations and whether these should be reported to Welsh Government would support consistency and transparency.

Distinct needs and co-design

The guidance could place greater emphasis on the distinct needs of diverse groups, including Romany Gypsies, Irish Travellers, Show people, and New Travellers. Moving beyond consultation toward co-design would allow residents to shape layouts, rules, and facilities. Digital inclusion, such as Wi-Fi infrastructure and postcodes for deliveries should also be considered to ensure access to essential services.

Support and resources

Finally, accompanying the guidance with practical tools and resources would help local authorities deliver its principles effectively. This might include funding support, case studies, and capital planning tools. Providing plain-language and multimedia versions of the guidance would make it more accessible to communities, while training for local authority officers and advocacy groups would build confidence and consistency in implementation.

Summary

• Respondents welcomed the draft ‘Designing a Gypsy and Traveller Site’ guidance as a positive step and a solid foundation for improving Gypsy and Traveller site design and provision. 
• They commended the Welsh Government for its collaborative approach and for addressing equality and human rights issues, including consultation with Gypsy, Roma and Traveller communities. 
• The inclusion of human rights, equality law, and children’s rights, such as the right to play were highlighted as strengths. 
• However, respondents advised that the guidance could be further strengthened by embedding rights-based principles, ensuring meaningful participation of all residents (especially children), and providing practical tools and accountability measures to support effective delivery and improvement of sites.

Managing a Gypsy and Traveller site

Themes identified in the consultation included:

Community engagement and relationships

The guidance places strong emphasis on fostering effective relationships between local authorities and Gypsy and Traveller residents. It advocates for ongoing engagement, cultural competency training for staff, and regular opportunities for residents to participate in site management and decision-making. While communication frameworks and complaints procedures are outlined, there is a call for clearer, more accessible processes and proactive feedback mechanisms to build trust and collaboration.

Site management and governance

Flexibility in site management models is encouraged, with options for community-led or co-managed arrangements. Transparency in pitch allocation and published policies are highlighted as essential for fairness. The guidance recommends standardised operational procedures, including model job descriptions for site managers and clear policies for animal management, repairs, and maintenance, but notes that further detail and practical templates would improve consistency and accountability.

Human rights, equality, and social justice

Calls for a universal human rights approach, ensuring equal access to adequate housing, healthcare, education, sanitation, and play facilities. Guidance should reflect international standards (UNCRC, Equality Act 2010) and align with Welsh Government’s Anti-racist Wales Action Plan and Public Sector Equality Duty.

Welsh language and cultural inclusivity

Although most residents are not Welsh speakers, the guidance recognises opportunities to promote bilingualism and cultural inclusivity. It suggests staff training for bilingual service delivery and monitoring of Welsh language use, aiming to ensure equal treatment of Welsh and English. There is also an emphasis on sensitive promotion of the Welsh language alongside Gypsy and Traveller cultural identity.

Health, wellbeing, and social inclusion

The document highlights the link between site management and residents’ health and wellbeing, recommending integration of public health perspectives, access to healthcare, and mental health support. Collaboration with health and third sector organisations is encouraged, and site designs should aim to reduce social exclusion and support integration with surrounding communities.

Resident empowerment and participation

Empowering residents through involvement in site rules, agreements, and management structures is a key theme. The guidance calls for plain-language resources and accessible summaries to ensure residents understand their rights and responsibilities. Training and employment opportunities within the site are suggested to foster ownership and pride.

Monitoring, accountability, and continuous improvement

Formal reporting, independent review mechanisms, and key performance indicators are recommended to ensure transparency and ongoing improvement. Data collection on site conditions, resident satisfaction, and health outcomes is seen as vital for evaluating and enhancing site management.

Question 1: “Does this guidance have anything missing”?

You told us:

Community engagement and governance

Responses indicate that while the guidance is helpful, it lacks detailed strategies for ongoing community engagement and participation. Suggestions include introducing clearer frameworks for resident involvement and offering alternative management models such as community-led or co-managed arrangements to promote responsive and locally appropriate governance.

Transparency and fairness

Although transparency in pitch allocation is acknowledged, the guidance does not provide sufficient practical detail. Respondents highlighted the need for clear procedures on managing waiting lists, prioritisation criteria, and communication with applicants to avoid inconsistent practices and maintain fairness.

Operational policies and site management

Several gaps were identified in operational guidance, including the absence of animal management protocols for dogs and horses, which are common sources of tension. There is also insufficient clarity on repairs and maintenance standards, monitoring, and enforcement. Respondents recommended templates for site management and maintenance plans to ensure consistency across local authorities.

Health and wellbeing integration

A strong theme was the need to integrate health and wellbeing considerations into site management. Suggestions included addressing environmental quality, social isolation, and access to healthcare, mental health support, and digital inclusion. 

Training and competency for site managers

The guidance lacks a detailed competency framework for site managers. Respondents proposed training that covers cultural awareness, conflict resolution, public health knowledge, and strategies for early risk identification and collaboration with wider partners.

Communication and accessibility

Improving accessibility was another key recommendation. Respondents called for plain-language resources, such as a “Your Rights and Responsibilities” leaflet, and clearer complaint and enforcement processes to prevent confusion. Cultural awareness training for staff was also emphasised.

Accountability and oversight

Concerns were raised about the absence of robust mechanisms for monitoring compliance with the guidance. Beyond initial funding stages, respondents noted a lack of long-term accountability for local authorities.

Additional clarifications

Finally, respondents requested clarification on whether open spaces and play areas within sites should be reserved for residents or accessible to the wider community.

Question 2: “Does the guidance allow for an effective and productive working relationship between local authorities and residents”?

You told us:

“Potentially a suggestion for an easy read options or alternative forms such as audio documents to meet the needs of the community.”

Pembrokeshire County Council 

Overall effectiveness and communication

Most respondents agree that the guidance does promote improved communication and engagement between local authorities and residents. There is recognition that the document encourages positive relationships, provides for consultation, and supports resident involvement in site management and decision-making. The guidance is seen as clear in its intent to foster ownership and good relationships.

Areas for enhancement

While the foundation is strong, several responses highlight areas where the guidance could be strengthened. Suggestions include making cultural competency training for staff more detailed and ongoing, ensuring feedback mechanisms go beyond complaints procedures, and providing more accessible resources (such as easy-read or audio formats). There is also a call for regular site meetings and more proactive, transparent communication to build trust and prevent misunderstandings.

Resident participation and flexible models

The guidance is praised for supporting flexible management models and resident involvement in site rules and agreements. However, some feel it could go further by offering concrete examples of co-managed approaches and toolkits, and by encouraging co-production, where residents actively participate in designing and implementing site policies.

Feedback and complaints

While complaints procedures are included, respondents suggest these could be clearer, more accessible, and responsive. Establishing regular feedback channels and structured opportunities for residents to express concerns would further enhance relationships and trust.

Relationship with wider community

A few responses note that the guidance could better address relationships with the settled community and clarify how external parties can raise concerns about site management.

Question 3: “Are there any technical changes you can recommend”?

You told us:

Communication and reporting

Standardised communication and reporting framework for local authorities and residents to track site conditions, issues, and progress. Plain English and visual communication such as flowcharts and simplified explanations for complaints, rule enforcement, and tenancy processes.

Cultural competency

Mandatory cultural awareness training for local authority staff and contractors to improve understanding and respectful engagement.

Digital engagement

Digital tools such as mobile apps and online portals for real-time communication, feedback, and consultation.

Tenancy and accommodation flexibility

Flexible tenancy or accommodation agreements to accommodate unique needs, seasonal movements, and emergency situations.

Needs assessment and monitoring

Regular needs assessments and surveys to evaluate living conditions, satisfaction, and support needs. Standardised maintenance protocols and data collection for site conditions, health, and wellbeing outcomes. Performance reviews and KPIs for site management activities such as pitch allocation, maintenance, and resident engagement.

Guidance improvements

Model templates and policies for site rules, pitch allocation, and complaints procedures. Model job description for site managers in guidance appendices. Glossary of terms and plain English summaries for accessibility. Links to legislation and good practice examples from Wales or the UK.

Question 4: “What would be the likely effects of the guidance on the Welsh language? Do you think that there are opportunities to promote any positive effects? Do you think that there are opportunities to mitigate any adverse effects”?

Question 5: “Could the guidance be formulated or changed so as to have positive effects or more positive effects on using the Welsh language”?

You told us:

Opportunities for positive impact

 Suggestions include actively encouraging bilingualism and cultural inclusivity, promoting Welsh language awareness through collaboration with local colleges and schools, and using communal spaces for services delivered in both Welsh and English. Other ideas include ensuring application forms and correspondence are available in Welsh and English and fostering opportunities for Welsh language use in service delivery.

Suggestions for guidance revision

Recommendations include incorporating explicit references to Welsh language in the guidance and adopting strategies such as commitment to bilingualism, language rights and access provisions, staff training and recruitment for bilingual service delivery, and monitoring and reporting on Welsh language use.

Question 6: “Any further comments”?

You told us:

Recruitment and staffing

Local authorities should maintain their own recruitment procedures for site managers. There is support for appointing operational managers and site wardens who are linked to residents, but financial feasibility needs to be addressed.

Mental health and wellbeing

The guidance should emphasise the mental health and wellbeing of residents. Access to counselling, therapy, and psychological support should be integrated into site management to reduce stress, anxiety, and social isolation.

Community relations and consultation

Inter-community relations require attention to prevent conflicts among residents. The guidance should mandate consultation with existing residents before introducing new families to a site, using open meetings or individual consultations to maintain harmony.

Resident empowerment and roles

Opportunities for residents to take on responsibilities such as site maintenance, liaison, or management should be explored. Training and employment pathways would foster ownership and pride within the community.

Cultural needs and inclusivity

The guidance should explicitly address cultural requirements of different Gypsy and Traveller groups. Site design and policies should be tailored to respect traditions and amenities specific to each community.

Site design and facilities

Open spaces and play areas are important for Gypsy and Traveller sites, with consideration for whether these facilities can also be used by local residents. Play provision should align with Play Sufficiency principles and involve review by relevant policy leads.

Allocation policies and homelessness

Clear, published allocations policies are necessary. Links between pitch availability and local community needs should be established, referencing homelessness and section 70 of the Housing Wales Act 2014.

Monitoring, accountability, and enforcement

Formal reporting and independent review mechanisms should be included, incorporating resident feedback and audit checklists. 

Transition from unauthorised encampments

Guidance should support families moving from unauthorised sites to managed ones through soft-entry agreements and pre-tenancy support.

Health and social care integration

Stakeholder engagement should explicitly include health visitors, midwives, primary care services, clusters, public sector boards, regional planning boards, public health, and third-sector organisations. Emergency preparedness protocols, including health emergencies, should be incorporated.

Summary

• The draft ‘Managing a Gypsy and Traveller site’ guidance is widely seen as a positive step toward effective and productive relationships, but would benefit from more detailed, accessible, and proactive approaches to engagement, training, feedback, and co-production with residents.
• Respondents welcomed the guidance’s clarity, resident‑centred approach, and emphasis on effective engagement, communication, and transparent allocations, as well as the recognition of site management and maintenance planning, open space and play provision. 
• At the same time, they offered recommendations to enhance consistency and usability: provide model templates and plain‑English summaries for key processes, strengthen monitoring and accountability through simple KPIs and feedback mechanisms, clarify complaints and enforcement routes, and broaden health and wellbeing integration, while ensuring cultural sensitivity and play sufficiency are explicitly reflected. 

Managing an unauthorised encampment

 Themes identified in the consultation included:

Clarity and scope of guidance

• Respondents welcomed the guidance as comprehensive but highlighted areas needing further clarification. For example, there were calls for more non-technical guidance on the roles of private landowners versus local authorities, especially regarding encampments on private land and the implications of planning permission.
• Some noted the omission of certain legislative powers (e.g., Anti-Social Behaviour Crime and Policing Act) and recommended their inclusion for completeness. 

Roles and responsibilities

• The guidance was praised for outlining the responsibilities of local authorities, public agencies, and other stakeholders. However, there was a request for clearer definitions of roles, especially regarding enforcement on the Welsh Government land and the provision of services to encampment occupants.

Training and capacity building

• The need for a Single Point of Contact (SPOC) was acknowledged, but concerns were raised about the lack of training and support for this specialised role. 
• There was a strong recommendation for the Welsh Government to provide and facilitate training sessions for local authorities on the new requirements. 

Welfare and community safeguarding

• The guidance’s focus on welfare assessments and safeguarding was welcomed, but respondents highlighted the challenge of fulfilling these duties without adequate resources or clear procedures.
• The importance of ongoing engagement and support for Gypsy and Traveller communities, including access to local authority services, was stressed.

Welsh language and cultural considerations

• Respondents noted opportunities to promote the Welsh language through bilingual materials, service provision, and community engagement.
• Suggestions included making welfare assessment forms and correspondence available in Welsh and ensuring staff or support workers are able to communicate in both Welsh and English. 

Technical and operational issues

• Requests were made for clearer guidance on the use and management of transit and temporary stopping sites, including clarification on whether these are mandated or discretionary for local authorities.
• Questions were raised about payment for amenities and the discretion of local authorities in providing services if payment is not agreed upon. 

Community engagement and best practice

• The importance of ongoing, meaningful engagement with Gypsy, Roma, and Traveller communities was a recurring theme. Respondents valued the inclusion of best practice examples but called for more practical tools and support to facilitate effective partnership working, especially in resource-constrained environments. 

Question 1: “Does this guidance have anything missing”?

You told us:

“Poorly located sites can prevent communities from accessing essential services like education, healthcare and clean air. Services must be guaranteed through a human rights-based approach, not treated as optional.”

Equality and Human Rights Commission

Need for more non-technical guidance

Respondents highlighted the need for clearer, non-technical guidance on the respective roles of private landowners and local authorities, especially regarding unauthorised encampments on private land. There was also concern about land purchased by Gypsy and Traveller communities being outside the scope if it lacks planning permission, which remains an issue.

Legislative gaps

It was noted that the guidance does not reference certain legislative powers, such as those in the Anti-Social Behaviour Crime and Policing Act. Respondents suggested these should be considered for inclusion if relevant.

Expanded responsibilities and training needs

The guidance introduces broader responsibilities for local authorities, including safeguarding, human rights, and risk assessments, which go beyond the traditional remit of Environmental Health Officers (EHOs). Respondents stressed that these expanded roles require specialised training. 

Clarification on enforcement and service provision

Respondents requested more detail on how the Welsh Government will enforce welfare duties on its land, which department will be responsible, and how local authorities can access support. There were also questions about the provision of local authority services to encampment occupants, particularly regarding payment and discretion.

Uncertainty around transit and temporary stopping sites

The guidance is unclear on whether transit sites are mandatory or discretionary for local authorities. Respondents asked for further clarification on the requirements for both transit and temporary stopping sites, including their permitted duration and use.

Question 2: “Does the guidance allow for an effective and productive working relationship between local authorities and residents”?

You told us:

Formation of required links

While the guidance outlines necessary links for compliance, it is unclear how these connections should be established in practice. Respondents suggested that the Welsh Government could play a more active role in facilitating these links.

Resource constraints

Best practice examples are appreciated, but engaging wider public bodies is challenging during periods of limited resources. This could result in Gypsy and Traveller communities not receiving the welfare support they need.

Defined roles and accountability

The guidance clearly sets out the roles of local authorities, public agencies, and stakeholders (such as health boards and police forces), which helps ensure accountability and clarity in communication.

Welfare assessments and empathy

Local authorities are advised to conduct welfare assessments to understand the needs of Gypsy and Traveller communities, including vulnerable groups such as children and the elderly. This promotes a more empathetic and supportive approach.

Fostering collaboration

The clarity provided by the guidance is seen as important for encouraging collaborative and productive working relationships between all parties involved.

Question 3: “Are there any technical changes you can recommend”?

You told us:

No technical changes suggested

Several respondents indicated that they had no further technical changes to suggest, stating that the guidance is detailed and provides robust information.

Concerns about transit site requirements

Some respondents noted that the guidance places significant requirements on all local authorities, regardless of whether they have approved transit sites or consistently low numbers of Gypsy & Traveller encampments. It was recommended that the guidance should place less emphasis on the absence of approved transit sites unless this is a mandated requirement from Welsh Government.

Question 4: “What would be the likely effects of the guidance on the Welsh language? Do you think that there are opportunities to promote any positive effects? Do you think that there are opportunities to mitigate any adverse effects”?

Question 5: “Could the guidance be formulated or changed so as to have positive effects or more positive effects on using the Welsh language”?

You told us:

“The Welsh language could be further integrated into the guidance to clearly identify the benefits of promoting the Welsh language through bilingual service provision and community engagement. The Welsh language could be benefitted by the person speaking with the community having the ability to speak Welsh or having someone who speaks Welsh accompanying them.”

Anonymous

Community support

The guidance will support local Gypsy and Traveller communities, including Welsh speakers.

Bilingual materials and services

The guidance presents opportunities to promote the Welsh language through bilingual materials, service provision, and community engagement where required. 

Cultural sensitivity

When engaging with Gypsy and Traveller communities, care should be taken to respect their culture and identity while promoting the Welsh language.

Enhanced guidance

The Welsh language could be further integrated into the guidance to clearly identify the benefits of bilingual service provision and community engagement.

Welsh-speaking support

The guidance could be improved by ensuring that those engaging with the community can speak Welsh or are accompanied by someone who does.

Question 6: “Any further comments”?

You told us:

No additional comments 

Several respondents indicated that they had no further comments.

Summary

• The ‘Managing an Unauthorised Encampment’ guidance was recognised as detailed and providing a strong framework for local authorities to manage unauthorised encampments while balancing the rights of Gypsy and Traveller communities and the needs of the local population. 
• The inclusion of a local strategy template was seen as a positive step toward consistency in governance and enforcement across Wales.

Undertaking a Gypsy and Traveller and accommodation assessment (GTAA)

Themes identified in the consultation included:

Accessibility and bilingual communication

• Strong support for plain ‘easy read’ and bilingual (Welsh/English) materials across surveys, correspondence, and engagement documents to ensure equal access and participation.

Engagement challenges and stakeholder participation

• Difficulty consistently engaging Gypsy, Roma and Traveller households, and securing participation from listed stakeholders due to capacity, location, or transient circumstances.
• Calls to involve community members in steering groups, while recognising representation might not reflect wider views; alternative feedback routes may be needed.

Children and young people

• Emphasis that children and young people should be included meaningfully in GTAA processes, with outcomes communicated in accessible formats.
• Alignment with UNCRC Articles 12 and 30 added in guidance revisions.

Data quality, monitoring and sharing

• Need for robust, timely, and transparent data, including secondary sources and cross-authority sharing to support evidence-based decisions on transit and permanent sites.
• Suggestions for interview logs and exploring tools to capture qualitative evidence reliably.

Timescales, cycles, and alignment with planning

• Concerns that GTAA cycles and submission deadlines (e.g., end of 5-year periods) risk using out-of-date evidence.
• Requests for indicative timescales and better alignment with LDP reviews and emerging Strategic Development Plans.

Roles, responsibilities, and capacity

• Clarification sought on who leads the GTAA and the roles of planning/housing teams, CJCs, and national park authorities.
• Recognition that local authorities capacity (staffing, expertise, funding) significantly affects delivery.

Methodology and technical points

• Questions around household interview expectations (one per household vs. one site representative) and practical steps when full coverage is not feasible.

Document control and usability

• Feedback on ISO 9000 protocols: need for page/paragraph numbering and clear version control to avoid confusion during consultation and scrutiny.

Welsh Language: Risks and positive measures

• While adverse effects are considered unlikely, respondents see clear opportunities: bilingual surveys, active engagement with Welsh-speaking community members, staff awareness of Welsh Language Standards, and Welsh Language Impact Assessments.

Governance, transparency, and accountability

• Calls for clearer approval timescales, transparent communication of outcomes and next steps, and standardised templates for surveys/data analysis to improve consistency across authorities.

Question 1: “Does this guidance have anything missing”?

You told us:

“The emphasis on ongoing data collection and monitoring is welcome, but clearer expectations around what constitutes robust monitoring would help ensure consistency. The guidance also highlights the importance of community engagement and local knowledge, but this requires adequate staffing and funding, which should be more explicitly acknowledged.”

Monmouthshire County Council

Clarification on statutory duty

Concerns were raised about the section requiring local authorities to meet outstanding need from the existing GTAA until the next GTAA is approved. Respondents noted this could lead to fulfilling outdated needs if circumstances have changed and suggested rewriting this part to allow flexibility for significant changes.

Resource and capacity constraints

While the guidance is strong, respondents highlighted that successful implementation depends on adequate financial resources and experienced officers. Local authorities face capacity challenges due to austerity cuts and recruitment difficulties, which could hinder effective delivery.

GTAA cycle and timescale issues

Respondents questioned the practicality of prescribed cycles, noting that submitting a GTAA at the end of a 5-year period results in outdated evidence. They called for clearer indicative timescales and alignment with planning processes to ensure assessments reflect current and future needs.

Document control

The guidance lacks compliance with ISO 9000 protocols, such as page numbering and version control, creating confusion during consultation. Respondents stressed the need for decisive document management to ensure clarity and transparency.

Monitoring and data collection

Although the emphasis on ongoing data collection is welcomed, respondents requested clearer expectations for robust monitoring standards. Guidance should provide more direction on tools and methodologies to ensure consistency across local authorities.

Alignment with planning frameworks

Respondents noted the need for better integration of GTAA processes with delayed Local Development Plan reviews and emerging Strategic Development Plans. Clarification is also needed on whether figures in Annex 5 include or are additional to the 5-year need.

Templates and consistency

The inclusion of templates for surveys and data analysis was positively received, as these will help ensure consistency across local authorities and support comparative analysis and shared learning.

Overall completeness

Most respondents agreed the guidance is clear, comprehensive, and well-structured, covering previous requirements and legislative updates. It was seen as user-friendly and thorough, with no major omissions identified.

Question 2: “Does the guidance allow for an effective and productive working relationship between local authorities and residents”?

You told us:

“To truly support productive collaboration, it should more clearly acknowledge the need for adequate staffing and funding to sustain meaningful engagement. The lack of indicative timescales for completing and approving assessments can create uncertainty for both authorities and residents, undermining trust in the process.”

Monmouthshire County Council

Overall effectiveness

Most respondents agreed that the guidance provides a clear framework for fostering effective relationships between local authorities and Gypsy, Roma, and Traveller communities. It sets out expectations for engagement and consultation, which are essential for building trust and collaboration.

Engagement challenges

Despite the clarity of the guidance, respondents highlighted practical difficulties in engaging with the community and listed stakeholders, many of whom are outside Wales or lack capacity to participate. This raises concerns about meeting consultation requirements and avoiding rejection of assessments.

Survey methodology

The guidance recommends interviewing at least one representative from each household, but respondents noted that in practice, surveys often rely on one person per site. This may affect data quality and assumptions, and clearer direction is needed on what to do when full household coverage is not feasible.

Accessibility measures

Respondents suggested that easy-read formats and alternative options such as audio documents would help overcome literacy barriers within the community, making engagement more inclusive and effective.

Resource and capacity issues

While the guidance promotes in-house work for better local knowledge, respondents acknowledged that resource constraints and staffing shortages may limit authorities’ ability to implement engagement effectively without outsourcing.

Planning and policy alignment

Some respondents expressed concern that site selection processes can lose focus on policy requirements once planning officers become involved. Clearer guidance on maintaining compliance with the Welsh Government policies during site identification would strengthen relationships and trust.

Regional collaboration and timescales

The guidance encourages collaboration and ongoing engagement, but respondents noted the lack of indicative timescales for completing and approving assessments creates uncertainty. Stronger alignment with Strategic Development Plans and clearer timelines would improve transparency and confidence in the process.

Question 3: “Are there any technical changes you can recommend”?

You told us:

Feedback to unauthorised encampments

Respondents noted that the guidance should acknowledge the practical difficulty of providing feedback to community members living on unauthorised encampments who have moved away after surveys were conducted.

Support for local councillors

Some respondents suggested including supporting guidance for local councillors to help them understand their role in GTAA preparation and site delivery, improving clarity and accountability.

Annex 5 formula

Concerns were raised about the pitch calculation formula in Annex 5, which uses compound growth rates (powers of 5 and 15). Respondents felt this method inflates pitch numbers unnecessarily and recommended using a simple arithmetic projection instead.

Timescales and alignment

Respondents called for clearer indicative timescales for completing assessments and Welsh Government approval. They also highlighted the need for better alignment with delayed Local Development Plan reviews and clearer integration with Strategic Development Plans.

No changes recommended

One respondent stated that no technical changes were necessary, as the guidance is detailed and provides robust information for undertaking Gypsy and Traveller accommodation assessments.

Question 4: “What would be the likely effects of the guidance on the Welsh language? Do you think that there are opportunities to promote any positive effects? Do you think that there are opportunities to mitigate any adverse effects”?

Question 5: “Could the guidance be formulated or changed so as to have positive effects or more positive effects on using the Welsh language”?

You told us:

Opportunities to promote Welsh language

Several respondents highlighted opportunities to promote positive effects by ensuring all GTAA related materials, such as surveys, consultation documents, and engagement templates are available in both Welsh and English. Encouraging local authorities to engage Welsh-speaking community members in their preferred language could help build trust and inclusivity.

Mitigating adverse effects

Although adverse effects are considered unlikely, respondents suggested that the guidance should explicitly require bilingual communication throughout the GTAA process. Providing resources or support to help local authorities meet Welsh Language Standards would prevent unintentional exclusion.

Additional measures

Respondents recommended adding a question about Welsh language use in standard GTAA surveys, offering basic Welsh language training for staff, and conducting Welsh Language Impact Assessments to demonstrate compliance with statutory requirements.

Further integration

To strengthen positive effects, the guidance could more clearly identify the benefits of promoting Welsh language through bilingual service provision and community engagement. Having Welsh-speaking staff or interpreters available during consultations was also suggested as a practical step.

Question 6: “Any further comments”?

You told us:

Steering group participation

Respondents supported inviting community members to participate in steering groups but raised concerns that individual views may not represent the wider community. Alternative feedback mechanisms were suggested to avoid disproportionate influence on project outcomes.

Secondary data limitations

While the guidance recommends reviewing secondary data, respondents noted a lack of reliable sources, which can undermine analysis. They suggested requiring organisations to collect data on Gypsy, Roma, and Traveller service users to strengthen evidence, acknowledging challenges with self-ascription.

Equality and safety concerns

Respondents flagged safety risks related to electric vehicle charging near caravans, recommending a review of pitch size standards to reflect modern requirements.

Hard-to-reach communities

Respondents suggested clearer guidance on engaging transient or hard-to-reach community members, including best practice examples from other authorities. They also called for flexibility to respond to changing patterns of need, such as shifts in travel behaviour or economic pressures.

No further issues

Some respondents indicated they had no additional comments beyond those already provided.

Summary

• The draft ‘Gypsy and Traveller Accommodation Assessment’ guidance was welcomed for its clarity, comprehensive structure, and alignment with current legislative requirements.
• Respondents appreciated the emphasis on thorough and effective consultation, robust data collection, and the inclusion of templates to support consistency across local authorities.
• Guidance was seen as a solid foundation for assessing accommodation needs and fostering effective relationships between local authorities and Gypsy, Roma, and Traveller communities.
• It was noted, success will depend on ongoing engagement, practical implementation, and a commitment to addressing the diverse and evolving needs of these communities across Wales.

The Welsh Government welcomed the comments from all respondents on the public consultation for the suite of guidance documents for Gypsy, Roma, and Traveller people. These documents have been comprehensively updated for the first time in over a decade, reflecting current policy priorities and the evolving needs of communities across Wales.

Feedback highlighted strong support for the collaborative, rights-based approach, with recognition of the emphasis on welfare, cultural identity, bilingual service provision, and the inclusion of children and young people’s voices.

Respondents stressed the importance of practical, accessible guidance, clearer roles and responsibilities, robust data sharing, and improved training and resources for local authorities.

A recurring theme was the need to actively engage children and young people in all aspects of site design, management, and assessment. Their perspectives were seen as essential for understanding lived experiences, safety, play opportunities, and cultural identity. Respondents urged local authorities to consult with children not only as future residents but as individuals with immediate needs and rights, in line with the UN Convention on the Rights of the Child. Ensuring safe environments, access to services, and opportunities for play and participation were identified as critical for supporting children’s wellbeing and development.

Persistent challenges remain around site conditions, transit and stopping site provision, and resource constraints, but the new guidance’s are seen as a positive step towards improved partnership working. 

Following the evaluation of consultation responses and the community engagement, the guidance documents will be reviewed, updated, and published on the Welsh Government website.

Plain, bilingual ‘easy read’ versions will accompany each guidance document to ensure accessibility for all, promote understanding of community rights and support full participation and inclusion.

The publication of these guidance documents has been formally approved by the Welsh Minister, reaffirming the Welsh Government’s commitment to advancing the rights and wellbeing of Gypsy, Roma, and Traveller communities.

These documents also contribute to the Welsh Government’s commitment to tackle racism and promote equality, directly supporting delivery of the Anti-racist Wales Action Plan, which sets out the ambition of making Wales an anti-racist nation by 2030.

The Welsh Government is issuing these guidance documents to provide clear and practical support to local authorities in their work with Gypsy, Roma, and Traveller communities, ensuring that rights are recognised and protected.

• Caerphilly County Borough Council
• Caerphilly Homes
• Children’s Commissioner for Wales
• Equality and Human Rights Commission
• Gypsies and Travellers Wales
• Monmouthshire County Council
• Pembrokeshire County Council
• Planning Aid Wales
• Powys County Council
• Public Health Wales
• Royal Town Planning Institute
• Rhondda Cynon Taff Council
• Swansea City Council
• Wales Safer Communities Network