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Main findings

Number of returns

4,238

Response rate

69%

Table 1: employee engagement is shaped by experience at work, as measured by nine themes in the survey shown below [Note 1]
ThemeTheme Score2024 Theme ScoreDifference to Civil Service People Survey 2025
Engagement Index68%67%65%
My work86%86%82%
Organisational objectives and purpose86%83%83%
My manager83%82%78%
My team86%86%82%
Learning and development62%60%54%
Inclusion and fair treatment86%86%80%
Resources and workload80%80%75%
Pay and benefits66%64%43%
Leadership and managing change63%60%53%

Source: Civil Service People Survey: 2025 results (Cabinet Office)

[Note 1] Some comparisons have been calculated using rounded figures, so the actual percentage point difference may vary by up to 1 percentage point.

Contact details

Corporate Research
Email: CorporateResearch@gov.wales

Media: 0300 025 8099