Registering visitor accommodation: technical guidance - Removal from the register

A person must apply to the WRA to have their entry removed from the register before the 31^st consecutive day on which that person has not provided, or offered to provide, visitor accommodation at any premises in Wales.

Where an application to be removed from the register is given to the WRA, that person will be removed from the register and sent notice confirming the date on which their entry from the register was removed. For an application for removal from the register to be valid, it will need to contain information and be in a form that is specified by the WRA, and further information on this will be made available once registration is open.

If a person applies to be removed from the register, but WRA decides not to remove that person then they will be sent a notice explaining:

• why they have not been taken off the register, and
• the review or appeal rights relating to that notice

Examples of the deadlines to deregister as a visitor accommodation provider

Drake was registered as a visitor accommodation provider and he provided visitor accommodation at a cottage he owned in Wales. Drake decided to sell the cottage and stopped taking bookings once he had accepted an offer on the cottage. His last visitors left on 30 September 2028, at which point he also stopped providing visitor accommodation. Drake needs to deregister before 31 October 2028.

Carl was letting out his spare room most weekends to tourists. He is now moving home and so will no longer be providing visitor accommodation on weekends. He stops advertising his spare room on 01 September 2028 but honours his bookings which go up to the 22 October 2028. Carl needs to deregister before 21 November 2028, as this is before the 31st consecutive day on which he stopped providing visitor accommodation.

If the WRA is of the view that a person should have made an application to remove their entry from the register but hasn’t, the WRA can remove that person from the register.

Before the WRA can remove that person, they must send the person a notice stating:

• why the WRA considers that the person should have made an application to have their entry removed from the register
• the date on which WRA will remove them from the register, which will be at least 30 days after the date of the notice
• the review and appeal rights in relation to the notice

The WRA will not remove the person on the date specified in the notice if, before that date:

• the person responds with their own application to be removed from the register, or
• WRA becomes satisfied that the person should remain on the register

If a person is removed from the register by the WRA, that person will remain liable to any penalties until the date that the person:

• gives notice to WRA which includes the date they consider to be the date they stopped being a visitor accommodation provider, or
• makes a new application to be registered