Registering visitor accommodation: technical guidance - Notices requesting information
Detailed guidance that visitor accommodation providers operating in Wales need for visitor accommodation registration.
In this page
Who can be issued a notice by WRA requesting information
WRA can issue notices to a person requesting information or a document that it believes is relevant to WRA’s functions in maintaining the register.
Notices can be sent to:
- visitor accommodation providers, whether or not they are registered
- a person who the WRA considers may be a visitor accommodation provider, including someone who may have been in a visitor accommodation provider in the past
- a person who assists with or helps facilitate providing visitor accommodation at premises in Wales by a visitor accommodation provider, or someone the WRA believes is or was a visitor accommodation provider
Where a notice has been issued to a person, if they have access to the information or documents listed in the notice then they must provide it to the WRA. The deadline for doing so will be specified in the notice but may be amended by agreement with the WRA. For example, if an extension is needed beyond the date in the notice because the person is abroad or the document needs to be retrieved.
Example of the WRA issuing a notice requesting information
Welsh Cottage Management Helpers Limited are a management company which help a number of different visitor accommodation providers with their businesses of providing visitor accommodation at premises across Wales. WRA requires information regarding a specific visitor accommodation provider who is a client of Welsh Cottage Management Helpers Limited; WRA can issue the management company with an information notice requesting the information they need.
Appeals against notices
The notice issued by the WRA will set out information about rights of review and appeal. Where a review is requested, or appeal is made against a notice being issued, or a particular requirement within that notice, the deadline to comply with the notice no longer applies.
Where the review or appeal affirms WRA’s decision to issue the notice or a requirement in it, the information or documents will need to be provided by another date that the WRA will specify, or a date agreed between the WRA and the person.