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How you can access routine and urgent appointments with an NHS Wales dentist.

First published:
12 February 2025
Last updated:

If you are already a patient at an NHS dental practice, please call them directly for any routine or emergency dental appointments.

If you don’t currently have an NHS Wales dentist and you need:

If you are eligible and you apply, you will be contacted when a suitable place becomes available.

The dental access portal enables people who do not have an NHS dentist to register their interest for routine dental care. Health boards will allocate places in dental practices across Wales to people on the register when they become available. The new service has been designed and built by Digital Health and Care Wales (DHCW).

If you have had treatment from an NHS dental practice in the last 4 years, call them directly for routine or emergency dental appointments. If you are unable to return to that practice then please continue to sign up to the dental access portal.

To be eligible to apply through the dental access portal for yourself, you must:

  • be aged 16 years old or over
  • live at an address in Wales for more than 6 months of the year or attend a Welsh GP practice

You can also use the dental access portal to register on behalf of others, such as a family member. This includes:

  • someone aged under 16 years old
  • a friend
  • a neighbour
  • someone you care for
  • someone you have a trusted relationship with

This new national service will provide Welsh Government, NHS Wales and partner organisations with a clear picture of the scale of demand for NHS dental services to improve patient outcomes.