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Information on amounts collected, arrears and amounts written off for April 2020 to March 2021.

Main points

  • In 2020-21, billing authorities collected 95.7% of council tax billed, a decrease of 1.3 percentage points.
  • All authorities recorded a year-on-year decrease in their collection rate in 2020-21 mainly due to the suspension of debt recovery during the COVID-19 pandemic.
  • Neath Port Talbot recorded the highest in-year collection rate at 97.5% whilst Blaenau Gwent recorded the lowest at 91.0%.
  • The amount actually collected in respect of 2020-21 bills, excluding council tax reduction scheme, was £1,731 million out of £1,808 million collectable.
  • During 2020-21, billing authorities collected £22 million of arrears and wrote off £4 million as uncollectable. The amounts written off are much lower than in previous years.
  • The total amount outstanding at 31 March 2021 was £157 million, of which £77 million was in-year arrears.


Council Tax collection rates, April 2020 to March 2021 , file type: PDF, file size: 717 KB

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Anthony Newby

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