The first of three phases of the evaluation reviews the delivery of the programme and outlines its theory of change.
This is not the latest release in the series: Digital Communities Wales: Digital Confidence, Health and Well-being
The Welsh Government’s Digital Communities Wales: Digital Confidence, Health and Well-being programme aims to work with organisations to support citizens and staff to become digitally confident, with a focus on being able to manage and access vital health services. The contract commenced in July 2019 and runs until June 2022, with an option to extend by a further three years.
The evaluation is being undertaken across three key stages to include:
- a process evaluation and theory of change
- an interim and outcome evaluation
- a summative final evaluation
The key aims of this first stage of the evaluation are to:
- review and summarise existing evidence around the relationship between digital inclusion and health
- review the effectiveness and efficiency of the delivery of the programme
- present a new Theory of Change model for the programme
There are three key themes to the findings from this stage.
- Programme design and implementation.
- Recruiting participants.
- Engaging and support for organisations.
The evaluation offers seven recommendations for the Welsh Government to consider in the delivery of the programme.
Digital Communities Wales: Digital Confidence, Health and Well-being (process evaluation and theory of change) , file type: PDF, file size: 2 MB
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