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Overview

The purpose of this Open Market Review (OMR) is to confirm the premises in Wales that do not have Next Generation Access (NGA) broadband infrastructure delivering at least 30Mbps, or where there are no plans to provide such infrastructure over the next three years.

This OMR process enables telecommunications companies to provide information on their network plans and coverage, both existing and planned.

The OMR results will define the intervention area for the Extending High Speed Broadband (EHSB) project to provide fast and reliable broadband to those premises without access to superfast broadband.

How to respond

Please email EHSB.Framework@gov.wales marked “Open Market Review Response” as described in Section 5 and 6 below.

Further information and related documents

Large print, Braille and alternative language versions of this document are available on request.

Contact details

For further information:
Digital Infrastructure Division
Welsh Government
Cathays Park
Cardiff
CF10 3NQ
Email: EHSB.Framework@gov.wales

This document is also available in Welsh.

WG54132

1. Introduction

The deployment of digital infrastructure in Wales is constrained by topography and population density, which can make delivery in remote and rural Wales largely economically unviable. Publicly funded broadband rollouts including Superfast Cymru have seen, when combined with commercial deployment, superfast broadband extended to around 97 per cent of premises in Wales.

However, despite the efforts of the telecommunications industry and public sector interventions, there are still premises in Wales that do not have access to at least superfast broadband speeds. 

The Welsh Government has therefore developed the Extending High Speed Broadband (EHSB) project to provide fast and reliable broadband to those premises without access to superfast broadband. The Welsh Government has conducted a procurement to establish an open framework to deliver the EHSB project.

Under the framework, the Welsh Government intends to award a series of call-off contracts (following individual competitive selection processes), that will provide grant funding to telecoms suppliers to cover the "gap" in costs that are required to deliver superfast connections to communities / premises in Wales that would not otherwise be served by commercial operators under normal market conditions, due to the high infrastructure cost of building connections to those communities / premises. 

However, to deliver the EHSB project the Welsh Government needs to ensure that its data on the coverage of premises by broadband infrastructure is up to date. As it stands the EHSB project is informed in this regard by an Open Market Review (OMR) conducted in 2022.

The 2022 OMR identified that around 84,000 premises within Wales did not have access to superfast download speeds (at least 30Mbps). The Welsh Government is confident that the number of premises without superfast download speeds has drastically reduced since the 2022 OMR as the scope of commercial and other public sector deployments, including Project Gigabit, have become clearer. 

UK Government, through their Building Digital UK (BDUK) unit within the Department for Science, Innovation and Technology (DSIT) carry out their own rolling OMR every 4 months across England and Wales. This gathers data on suppliers delivering gigabit-capable infrastructure (of at least 1,000Mbps) however, the current provision of superfast coverage is unknown at the premises level.

We wish to work collaboratively with industry to maximise efficiency, minimise market distortion and achieve our objectives within a tight time frame. To do this, we must first identify the intervention areas which currently are not commercially viable, where no infrastructure exists or is planned to be built within the next three years. 

Once the eligibility of the premises has been assessed through an OMR, the premises identified by the Welsh Government as eligible will be grouped into an intervention area to ensure that the right areas are targeted for government investment. The intervention area will be issued to the EHSB framework suppliers so that suppliers can bid for funding to support delivery to those areas.

We invite suppliers to provide us with information about their infrastructure within Wales to allow us to carry out an assessment of existing and planned broadband connectivity. 

Please can suppliers also include in their submissions, any existing or planned (within three years) infrastructure you have gained with assistance from Government subsidy for example, Project Gigabit, Gigabit Broadband Voucher Scheme (GBVS), Superfast (NBS 2012 or NBS 2016) and Hubs (Local Full Fibre Networks, GigaHubs and Rural Gigabit Connectivity Programmes) as well as any other local body funded broadband infrastructure projects. 

2. Why should you as suppliers participate in this OMR?

By working with us, you will help to maximise the use of public subsidy to help provide ever faster, better connectivity across all parts of Wales. You will help us to identify areas which will be left out because they are not commercially viable. 

If you have existing network coverage, or plan to build infrastructure within the next three years, we actively encourage you to respond to this OMR, so that we can ensure we target the right areas for public subsidy and avoid over-building commercial infrastructure.

3. Geographical scope

This Request for Information (RFI) will allow us to identify potential intervention areas for investment. This OMR RFI is concerned with the whole of Wales. Details of the current NGA intervention area, which was originally informed following an OMR and public review in 2022, can be found here (including the NGA white intervention area postcode list): Broadband: public review 2022

The Welsh Government website also shows coverage information which can be found at this web link: Public Review 2022: Next Generation Access Broadband

The premises that are in scope for this OMR RFI are contained within the spreadsheet(s) that can be requested by Communication Providers participating in the OMR. This data has been sourced from AddressBase Premium Epoch 127, from Ordnance Survey published May 2026. You will need to complete and sign an Ordnance Survey End User license to access this data as described in Section 5. The OMR Response template will be released to providers once the Welsh Government has received the signed Ordnance Survey Public Sector End User Licence Form which can be requested by emailing EHSB.Framework@gov.wales.

4. Key eligibility requirements for subsidy

Premises are classified based on their existing or planned broadband infrastructure in terms of ‘White’, ‘Grey’, ‘Black’ and ‘Under Review’ premises. There will only be subsidised build to premises which have been designated as White. The definitions of the classification are outlined below:

  • White: this indicates premises where no qualifying NGA network infrastructure (i.e., capable of delivering download speeds of at least 30 Mbps) exists and none is likely to be built within three years.
  • Black: premises with two or more qualifying NGA infrastructures from different suppliers being available or will be deployed in the coming three years.
  • Grey premises: a single qualifying NGA infrastructure from a single supplier is available or is to be deployed within the coming three years.
  • Under Review: premises where suppliers have reported planned commercial broadband coverage, but where those plans have been judged through the OMR as potentially being at risk of not being completed. 

Premises categorised as Under Review will be subject to continued monitoring and verification of supplier plans within the three-year period. The Welsh Government may request commitment from the supplier that significant progress is made within three years. If these commercial plans fall away, these premises will be mapped as eligible and form part of the proposed intervention area and so eligible for intervention. 

The Welsh Government classifies premises based on their existing or planned broadband infrastructure, as set out in Annex B. The OMR data analysis of supplier’s broadband coverage claims is undertaken at UPRN (premises) level.

What are “step change” requirements? 

The Welsh Government requires that public intervention should be able to ensure a ‘step change’ in broadband availability from that currently available as well as credible planned networks. This is demonstrated by:

  • generally, download speeds must be at least doubled and upload speeds substantially higher because of the intervention when compared with existing download and upload speeds
  • significant new investments in the broadband network are undertaken (i.e. investments that must include civil works and installation of new passive elements)
  • the new infrastructure brings significant new capabilities to the market in terms of broadband service availability, capacity and speeds and or competition

The ‘step change’ in broadband availability shall be compared to that of existing as well as credible planned networks.

In meeting this ‘step change’ for NGA technologies, Welsh Government will expect to see that the technical solution:

  • is capable of providing access speeds in excess of 30 Mbps download, not only by reference to theory and technical standards, but also by evidence of calibrated performance measurements of an existing deployment within the area of interest or a demonstrably equivalent deployment in a similar geographical environment
  • must be designed in anticipation of providing at least 15Mbps download speed to end-users for 90% of the time during peak times in the target area, as demonstrated by industry-standardised or reliable independent measurements
  • must show how the solution would adapt to maintain capability and end-user experience in changes to key parameters such as increased take-up and increased demand for capacity, and be able to show using clear calculations that this is both technically and commercially viable
  • must have characteristics (e.g. latency, jitter) that enable advanced services to be delivered e.g. video-conferencing and High Definition video streaming to be provided to end-users as evidenced by trial results (not necessarily obtained within the target area) and
  • have longevity such that one might reasonably expect increased in performance within the next 7 years

5. Making a data response

To submit a data response, please follow these steps:

  1. Populate with your company details and sign the Public Sector Geospatial Agreement (PSGA) End User Licence Agreement, which will be required before the Welsh Government will provide the Address Data Template, guidance document on how to complete the Address Data Template and the Annex B Supporting Evidence Template. The PSGA End User Licence Agreement can be requested by emailing EHSB.Framework@gov.wales.
     
  2. As well as returning the signed PSGA End User Licence Agreement please also identify the geographic area of Wales you are interested in, this can be either all of Wales or a specific Local Authority Area/s. The Welsh Government will provide instructions for how to access a version of the Address Data Template tailored to these specific areas.
     
  3. You may seek clarification, on making a data response, at any time from 14 July 2026. Please send these questions to us at EHSB.Framework@gov.wales
     
  4. You should submit your completed Address Data Template and Annex B Supporting Evidence Template to the Welsh Government using the following email address EHSB.Framework@gov.wales indicating the message as “Open Market Review Response” within the subject header.
     
  5. The final deadline for OMR responses 25 August 2026.

Please note that the data you provide in your response will be treated as commercially confidential, albeit that it may be necessary to share some/all of your response data with our professional advisors. We will use this information to define the intervention areas (only) for the Extending High Speed Broadband project. 

Information provided by suppliers during this OMR will be used to produce maps to define ‘White’, ‘Grey’, ‘Black’ and ‘Under Review’ areas for NGA broadband. However, the published maps will only show the aggregated ‘White’, ‘Grey’, ‘Black’ and ‘Under Review’ broadband areas and not the data provided on a per-supplier basis. 

Please ensure that you engage with the Welsh Government as soon as possible to confirm whether you would require a Non-Disclosure Statement of Assurance to enable you to share your data with the Welsh Government as part of this OMR process. If so, a copy of the Welsh Government’s standard Non-Disclosure Statement of Assurance will be emailed to you for completion and your signature. If you have any questions about any of the above, please contact: EHSB.Framework@gov.wales

6. Submission requirements

Supplier responses to this OMR RFI must include the following:

  1. A fully completed Address Data Template which provides UPRN level detail of your current and/or planned superfast broadband premise coverage. Full guidance on how to complete and submit the Address Data Template will be provided to you following the return of a signed PSGA End User Licence Agreement. For information the required data fields contained within the Address Data Template are shown as an example in Annex A.
     
  2. Your completed Annex B: Supporting Evidence Template. As with the Address Data Template, this will be provided to you as a separate document for completion once you have returned and signed the PSGA End User Licence Agreement.

7. Responses from other stakeholders

Welsh Government welcomes responses from other stakeholders including Local Authorities on premises that they understand cannot have or expect will not have superfast broadband coverage in the next 3 years (and beyond). For Local Authorities we would also welcome any information you have on any locally funded broadband infrastructure projects either in the planning stages, pending contract award or those currently in-delivery. Any information provided in response to this OMR should include (but need not be limited to) the UPRN, or the area (i.e. Postcode) that the submission relates to and the nature of the concern. 

For all submissions, Welsh Government would be grateful if you could confirm the following:

  • your organisation name (if applicable)
  • your organisation, or residential address and/or UPRN (if applicable)
  • your name
  • your email address

Responses from other stakeholders should be marked “Open Market Review Response” and submitted to the Welsh Government using the following email address: EHSB.Framework@gov.wales

8. Date for return

Please submit responses to this Open Market Review by the closing date of 5pm on 25 August 2026. Following the closure of the OMR and once submission have been evaluated, the Welsh Government plans to publish the maps showing the aggregated ‘White’, ‘Grey’, ‘Black’ and ‘Under Review’ areas.

Annex A: data submission format

Introduction 

The Welsh Government require certain fields of data for each pertinent Welsh address as identified by the Unique Property Reference Number (UPRN) to monitor the current and future delivery of broadband capable services. This is done by requesting data on current and future connections from relevant suppliers. 

File formats 

For this OMR the Welsh Government will generate the Address Data Template with pre-populated UPRN details which we will require you to populate with broadband information as shown in the below table. The Address Data Template provided to you will either contain the UPRN details  for the whole geographic area of Wales or a sub-set of UPRNs specific to a certain Local Authority Area(s) depending on what you have requested.

It is possible to only fill in current details or future details or both, if you do not currently supply or intend to supply a particular property then you can either leave the fields blank or leave out the record altogether.

StrUPRN    

The UPRN (see below) prepended with “str”, this is a mitigation against certain spreadsheet tools treating the UPRN as a large number and removing significant digits.    

Type: string (text)    
Provided by Welsh Government

UPRN    

The unique property reference number.    

Type: integer (number)
Provided by Welsh Government

Single_Line_Address    

Comma delimited single line address e.g. 1, Acacia Avenue, Anytown.    

Type: string (text)
Provided by Welsh Government

Postcode    

Standard postcode.    

Type: string (text)
Provided by Welsh Government

Local_Authority_District    

The local authority district.    

Type: string (text)
Provided by Welsh Government

Longitude    

Longitude in the decimal degree format.    

Type: float (decimal number)
Provided by Welsh Government

Latitude    

Latitude in the decimal degree format.

Type: float (decimal number)
Provided by Welsh Government

Current_Technology    

Complete this field for UPRNs which are Ready for Service (RFS) only) with the technology you use for supplying that particular premise. Examples of this could be ADSL, FTTP, FTTC, etc. This must be your broadband infrastructure only, we don’t require you to tell us about any other known technology serving the UPRN.   

Type: string (text)
Provided by Communication Provider

Current_Max_Download_Speed    

Complete this field for all UPRNs with ‘Current_Technology’. The maximum download speed in Mbit/s that you are able to supply to this property.    

Type: float (decimal number)
Provided by Communication Provider

Current_Max_Upload_Speed    

Complete this field for all UPRNs with ‘Current_Technology’. The maximum upload speed in Mbit/s that you are able to supply to this property.    

Type: float (decimal number)
Provided by Communication Provider

Future_Technology    

Complete this field for UPRNs that you plan to connect only with the technology you intend to use for supplying that particular premise. Examples of this could be FTTP, FTTC, etc.    

Type: string (text)
Provided by Communication Provider

Future_Max_Download_Speed    

Complete this field for all UPRNs with ‘Future_Technology’. The maximum download speed in Mbit/s that you intend to be able to supply to this property.    

Type: float (decimal number)
Provided by Communication Provider

Future_Max_Upload_Speed    

Complete this field for all UPRNs with ‘Future_Technology’. The maximum upload speed in Mbit/s that you intend to be able to supply to this property.    

Type: float (decimal number)
Provided by Communication Provider

Date_of_Future_Rollout    

Complete this field for all UPRNs with ‘Future_Technology’. The date that you intend to supply this property i.e. the planned RFS date.

Type: float (date - DD/MM/YYYY)
Provided by Communication Provider

Design_Stage    

Complete this field for all UPRNs with ‘Current_Technology’ or ‘Future_Technology.

Design Stage should be either:

  • 1. Awaiting HLD: High Level Design (HLD) has not yet been completed.
  • 2. HLD complete: HLD/area level plan has been completed. However, Low Level Design (LLD) work has not yet been completed or is in progress.
  • 3. LLD complete: Low level design (LLD) and survey work has been completed, however, subcontractors/build partners, or in-house resources to complete the network build, are still to be appointed.
  • 4. Build team appointed’: Subcontractors /build partners or if applicable in-house civil resource has been appointed and commissioned to start the network build in accordance with the LLDs. All the necessary planning, acquisitions and wayleave agreements are finalised to allow the network to be constructed.
  • 5. In build: Network build is in progress; however, premises are not yet able to take up a service.
  • 6. RFS: Network build and end-to-end testing is complete, and premises are RFS.

Type: string (Text)
Provided by Communication Provider

Funding_Stage   

Complete this field for all UPRNs with ‘Future_Technology’.

Design Stage should be either:

  • 1. No funding planned or committed: While you may be planning to deliver to this UPRN, the funding is not yet in place to do so and/or you are seeking funding.
  • 2. Funding planned, but not committed: You have in principle funding agreed to deliver to this UPRN, but the funding is not immediately available, requires further decisions such as Board approval, or is dependent on (for example) performance metrics.
  • 3. Funding committed: Funding has been identified and has been allocated to delivery of this UPRN. There are no further conditions around drawing down or using funding and the funding is ring-fenced solely for the delivery of associated premises.

Type: string (text)
Provided by Communication Provider

Public_Intervention    

Complete this field for all UPRNs with ‘Current_Technology’ or ‘Future_Technology’.

Please define if coverage has been or is planned to be connected using a public intervention. ‘Yes’ will be marked when a premises is dependent on funding from GBVS, GigaHubs, Superfast, LFFN, RGC or GIS Programmes, or when an existing service was built with funding from one of those Programmes.

Other public interventions (such as Local Authority schemes) should also be acknowledged and marked as a ‘Yes’ here.

An entry of ‘No’ would indicate that the premises is planned to be built, or already has been built, entirely through commercial funding with no dependency on public intervention.

Type: Yes / No
Provided by Communication Provider

Public_Intervention_Type    

Complete this field for all UPRNs with ‘Current_Technology’ or ‘Future_Technology’ where ‘Public_Intervention’ is ‘Yes.

This is the public intervention type, whereby the suggested field entries to use are:

  • GIS (pre contract award): Gigabit Infrastructure Subsidy, pre contract award
  • GIS (post contract award): Gigabit Infrastructure Subsidy, post contract award for contracted premises, relevant only where you have secured a GIS contract
  • Superfast
  • GBVS (pre request): Gigabit Broadband Voucher Scheme, before a Voucher has been requested and issued
  • GBVS (post request): Gigabit Broadband Voucher Scheme, after a Voucher has been requested and issued
  • LFFN: Local Full Fibre Networks
  • Gigahubs
  • RGC: Rural Gigabit Connectivity

Additional public intervention types can also be provided, such as Local Authority schemes.

Type: string (text)
Provided by Communication Provider

Public_Intervention_Reference    

Complete this field for all UPRNs with ‘Current_Technology’ or ‘Future_Technology’ where ‘Public_Intervention’ is ‘Yes’.

This is a public intervention reference; examples of field entries are as follows:

  • GIS (pre contract award, where the ITT has launched for a GIS contract): GIS Atamis ID
  • GIS (post contract award, relevant only where you have secured a GIS contract): GIS Atamis ID
  • Superfast: Superfast Contract
  • GBVS (pre request): Gigabit Broadband Voucher Scheme ‘blank’ as no Voucher IDs available
  • GBVS (post request): Gigabit Broadband Voucher Scheme Voucher ID once requested and issued
  • LFFN: Project Name 
  • RGC: Project Name 
  • GigaHubs: Project Name

Type: string (text)
Provided by Communication Provider

GBVS_PRP_Reference    

Complete this field for all UPRNs with ‘Current_Technology’ or ‘Future_Technology’) where ‘Public_Intervention’ is ‘Yes’.

This is a Gigabit Broadband Voucher Scheme project reference; examples of field entries are as follows:

  • AA1001 (Pre-BDUK Voucher Funding Platform)
  • AB10000001 (Post-BDUK Voucher Funding Platform)

Type: string (text)
Provided by Communication Provider

Additional columns 

Aside from the standard columns above, you may wish to add additional columns to the Address Data Template and provide further information about your network. If this is the case, please add additional column(s) at the end of your data return and provide a clear explanation in your Annex B: Supporting Evidence Template of what these columns indicate. 

Annex B: supporting evidence template

To substantiate your existing and planned commercial coverage there are three essential areas against which the Welsh Government will evaluate your overall technology capability and to ensure overall viability of any planned investment. Our assessment will be based on the suite of evidence you provide the Welsh Government in the Annex B: Supporting Evidence Template and will include:

  • technology: whether the technology you have deployed and intend to deploy is NGA capable and meets the technical criteria outlined in Section 4
  • deliverability: whether your deployment plans are in line with the phases/premises passed outlined in your business plan, with the key build stages and processes outlined
  • commercial/financial viability: whether you have credible commercial plans such as sufficient access to capital and whether the drawdown of your funds aligns with your deployment plan and build programme

In addition to your Annex B: Supporting Evidence Template you may also wish to provide supplementary documentation to substantiate your coverage claims such as network diagrams, business plan, deployment plans etc.

The information you provide should be consistent across all the above areas to enable and support a consolidated evaluation of your OMR submission. In addition, your populated Annex B: Supporting Evidence Template should also correlate with your Annex A: Data submission.

For Welsh Government to evaluate any planned investment and coverage claims suppliers must provide evidence as outlined within ‘Part D: Planned Investments’ of the Annex B: Supporting Evidence Template.

In assessing whether planned investments are credible, the Welsh Government may:

  • review the business plans and calendar deployment plans to ensure these are consistent and in sufficient detail for each phase of the planned build
  • require evidence to demonstrate credible and plausible character of the planned investment which as a minimum should include a business plan, a detailed calendar deployment plan, evidence of adequate financing, consideration of risk and proposed technical architecture
  • ensure calendar deployment plans include the key build stages and when suppliers expect to undertake significant activities within their build programme such as design, surveying, acquisition, network build, network installation etc or the key processes involved in your build plan approach for design phase, survey phase, road notices/ wayleaves etc
  • review funding availability to ensure it is sufficient for each phase of planned build and that the capital allocated for the specific OMR area is sufficient and is consistent with the deployment plan
  • review the terms of any financing arrangements and any dependencies and assumptions associated with the financing including repayment terms, KPIs, expected ROI, whether any assistance from Government subsidy is required such as gigabit vouchers or regional subsidy schemes 
  • ensure that the network design and dimensioning information provided is in line with the projections made in the business plan regarding customer connections and growth expectations

Please supplement the Annex B: Supporting Evidence Template with other documentation as you consider appropriate as you consider appropriate e.g. published reports.

Annex C: glossary of terms

Building Digital UK (BDUK)    

Part of the Department for Science, Innovation and Technology; responsible for UK government funding to support delivery of better broadband and mobile connectivity.

Black    

Areas/premises where at least two networks from different operators exist or will be deployed within the next three years.

Fibre to the Cabinet (FTTC)    

Fibre runs from the exchange to a street cabinet, then existing copper wires connect the remaining distance to each premises.

Fibre to the Premises (FTTP)    

Optical fibre is run directly to each premises, enabling a fully future proofed connection. 

Gbps    

Gigabits per second.

Gigabit Capable    

Download speeds of at least 1 Gbps (1,000 Mbps) delivered across a network.

Grey    

Areas/premises with only one existing or planned network within the next three years.

Mbps    

Megabits per second.

Next Generation Access (NGA)    

High speed networks delivering at least 30 Mbps, with optical or equivalent backhaul close enough to guarantee very high speeds, support advanced digital services, and provide higher upload speeds.

Ofcom    

The UK’s national regulatory authority for telecommunications industries.

Open Market Review (OMR)    

A market engagement exercise to determine expected private broadband deployment and identify areas without qualifying coverage or plans over the next three years.

Ready for Service (RFS)    

RFS means a service can be ordered by a Communications Provider (CP) or end user for the premises and provisioned within industry standard timescales with no excess construction charges being applied to the CP or end user directly or indirectly (ie any end user would expect to pay only a published pre-agreed connection charge, if one was to be imposed, too), unless and to the extent that such excess construction charges are incurred due to a reason directly attributable to the private land of the end user, or of any landlord of the end user.

Ultrafast    

Download speeds of at least 300 Mbps delivered across the network.

Under Review    

Areas with reported planned coverage but where plans are considered at risk; monitored for up to three years. If plans fall away, premises become 'white' and may enter a future Intervention Area.

Unique Property Reference Number (UPRN)    

A unique identifier for every spatial address in Great Britain, used throughout a property's lifecycle from planning to demolition.

White    

Areas/premises with no qualifying broadband infrastructure and none likely within three years.

UK General Data Protection Regulation (UK GDPR)

The Welsh Government will be data controller for Welsh Government consultations and for any personal data you provide as part of your response to the consultation. 

Welsh Ministers have statutory powers they will rely on to process this personal data which will enable them to make informed decisions about how they exercise their public functions. The lawful basis for processing information in this data collection exercise is our public task; that is, exercising our official authority to undertake the core role and functions of the Welsh Government. (Art 6(1)(e)) 

Any response you send us will be seen in full by Welsh Government staff dealing with the issues which this consultation is about or planning future consultations. In the case of joint consultations this may also include other public authorities. Where the Welsh Government undertakes further analysis of consultation responses then this work may be commissioned to be carried out by an accredited third party (e.g. a research organisation or a consultancy company). Any such work will only be undertaken under contract. Welsh Government’s standard terms and conditions for such contracts set out strict requirements for the processing and safekeeping of personal data.

In order to show that the consultation was carried out properly, the Welsh Government intends to publish a summary of the responses to this document. We may also publish responses in full. We publish responses anonymously and your name and contact details will not be included. If you would like your name or other details published alongside your response, please let us know when you submit your response, and we will include them.

You should also be aware of our responsibilities under Freedom of Information legislation and that the Welsh Government may be under a legal obligation to disclose some information.

If your details are published as part of the consultation response then these published reports will be retained indefinitely. Any of your data held otherwise by Welsh Government will be kept for no more than three years.

Your rights

Under the data protection legislation, you have the right:

  • to be informed of the personal data held about you and to access it
  • to require us to rectify inaccuracies in that data
  • to (in certain circumstances) object to or restrict processing
  • for (in certain circumstances) your data to be ‘erased’
  • to (in certain circumstances) data portability
  • to lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection

For further details about the information the Welsh Government holds and its use, or if you want to exercise your rights under the UK GDPR, please see contact details below:

Data Protection Officer:

Welsh Government
Cathays Park
Cardiff
CF10 3NQ
e-mail: dataprotectionofficer@gov.wales


The contact details for the Information Commissioner’s Office are: 

Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: https://ico.org.uk/