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12. Help

First, check whether your question is answered in the guidance for parents.

If you need more help contact us.

Childcare Offer for Wales helpline

Telephone: 03000 628 628

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.

The helpline is open:

  • Monday to Thursday 9am to 5pm
  • Friday 9am to 4:30pm