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A summary of the new law to improve quality and public engagement in health and social care.

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On 1 June 2020, The Health and Social Care (Quality and Engagement) (Wales) Act 2020 became law.

The act came into force on 1 April 2023, and work continues on its implementation.

 The act aims to:

  • strengthen the existing Duty of Quality on NHS bodies and extend it to the Welsh ministers for their health service functions
  • create a Duty of Candour on NHS service providers for openness and honesty with patients and service users harmed during care
  • amplify voices by replacing community health councils with Llais, an all-Wales citizen body for health and social care
  • enable the appointment of Vice Chairs for NHS Trusts, bringing them in line with health boards

For more information, contact: