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A summary of the new law to improve quality and public engagement in health and social care.

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The Health and Social Care (Quality and Engagement) (Wales) Act 2020 became law on 1 June 2020.  

The Act will:

  • ensure that NHS bodies and ministers think about the quality of health services when making decisions
  • ensure NHS bodies and primary care services are open and honest with patients, when something may have gone wrong with their care
  • create a new Citizen Voice Body to represent the views of people across health and social care
  • support the appointment of vice chairs for NHS trusts

We plan to bring the Act into force in spring 2023.

For more information, contact: