The customer contact centre will be unavailable to take calls from 24 December 2025 to 2 January 2026. Please accept our apologies for any inconvenience caused.
The appeals form is currently unavailable. A revised appeals form will be available from 31 December 2025. In the meantime, if you wish to submit an appeal, please submit a message via your RPW Online account including any supporting evidence.
Manage My Land
To prepare the Sustainable Farming Scheme maps, we will need to be suspend Manage My Land from the 8 November 2025 until 12 January 2026. Any land changes, purchases or sales can be reported in the new year.
RPW Online will be unavailable due to essential maintenance on:
- Wednesday 17 December from 15:00 to 20:00
- Wednesday 7 January 2026 17:00 to 21:00
- Tuesday 27 January 2026 15:00 to 20:00
There is also a planned maintenance exercise taking place on:
- Saturday 20 December to Sunday 21 December 2025
This may result in the Online service being intermittent through the day. Our apologies for any inconvenience.
We will never call or email you to ask for financial information or to transfer money to another account. Report any suspicious transactions to your bank.
on RPW Online
Requirements for RPW Online
For the best user experience, you should use a computer, laptop or tablet.
Farm businesses are reminded to always keep operating systems, browsers and applications up to date.
Your browser will often update automatically but you can also check for and install browser updates manually using the help links below.
- Microsoft Edge:
Microsoft Support Pages - Edge update settings - Safari:
Apple Support Pages - Updating Safari - Chrome:
Google Support Pages - Updating Chrome
Applications
You will also need the latest version of Adobe Reader DC installed in order to view any PDF documents. Adobe Reader DC is also used when saving or printing an online map.
Download the latest version of Acrobat Reader from adobe.com
Apply for and manage rural payments, manage your business or customer information.