National Learner Satisfaction Survey for Wales

Therefore, a survey of post-16 learners' satisfaction with their learning experiences was commissioned.

The survey took place between July and August 2003, and involved over 6,200 learners from further education; work-based learning and accredited.

A series of workshops were held with providers to disseminate the survey findings with the purpose of using the findings to help drive up quality standards in their own provision. A separate report was produced, highlighting best practice in a range of areas, including marketing, learner support and management of learning.

Fact sheets

These fact sheets provide a quick reference to satisfaction and quality ratings for different types of learner.

Each fact sheet provides headline information on:

• overall satisfaction with learning experience
• satisfaction with teaching/training
• expectations of learning
• pre entry
• problems experienced.