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Standards of care open access play providers must meet to look after children age 5 years to 12 years.

First published: 18 May 2026
Last updated: 13 August 2026

Contents

Audience and overview

Audience 

Open access play providers

All those with an interest in open access play particularly organisations in the open access play sector, local authorities, parents and carers.

Overview 

The National Minimum Standards (NMS) has 2 distinct parts. 

  • National Minimum Standards for Regulated Childcare for children up to the age of 12 years: statutory guidance.
  • National Minimum Standards for Regulated Day Care open access play for children aged 5 years to 12 years: statutory guidance.

This document replaces the National Minimum Standards for Regulated Childcare (NMS) Care issued published in November 2023.

The standards in this document will be used to determine whether open access play settings are providing adequate care for children aged 5 up to the age of 12. The National Minimum Standards for childminding and day care is provided separately.

The NMS is statutory guidance issued under the Children and Families (Wales) Measure 2010 and the Child Minding and Day Care (Wales) Regulations 2010 (as amended). 

The standards are made in accordance with section 30(3) of the Children and Families (Wales) Measure 2010 and are designed to assist providers and settings to meet the Regulations that are relevant to the service they provide.

They are to be read in the context of Part 2 (Child Minding and Day Care for Children) of the Children and Families (Wales) Measure 2010, as amended by The Regulation of Child Minding and Day Care (Wales) Order 2016 and associated regulations, the Child Minding and Day Care (Wales) Regulations 2010 (as amended).

Care Inspectorate Wales (CIW) is the regulatory body responsible for registering and inspecting child minding and day care settings in Wales.

Action 

Registered open access play providers must have regard to these standards. Compliance with the Standards will be taken into account by the regulator in assessing whether a provider is compliant with relevant regulatory requirements.

Further information 

Audience and overview

How to use the National Minimum Standards

The introduction, regulated day care open access play and exceptions sections of the NMS statutory guidance provide information to help registered settings understand what they need to consider when caring for children. The guidance document then sets out all the Standards, followed by supplementary guidance in relevant annexes and a glossary of useful terms.

Each Standard begins with the child’s voice and a related wellbeing outcome, followed by the specific requirements. 

Each Standard includes links to the principal regulation(s) that are most relevant to the requirements detailed within that Standard. 

The list of relevant Regulations for each standard is not comprehensive, and it remains the responsibility of the registered person to ensure compliance with all applicable legal requirements and regulatory requirements related to their setting.

Links to further guidance and support are also included throughout. 

The NMS will be put into practice in different ways according to the nature of the service or setting concerned, but all registered persons must have regard to the NMS and meet the relevant regulatory requirements for their service. Registered persons must also comply with any conditions of registration and provide their service in accordance with the Statement of Purpose for the service. 

The NMS are minimum standards for registration and the provision of quality childcare. The general expectation is that registered persons work toward ensuring that these standards are exceeded. 

Audience and overview

Summary of key changes 

For open access play settings, this National Minimum Standards replaces the document entitled National Minimum Standards for Regulated Childcare, published in November 2023. 

The changes fall into 2 main categories: those made following a review of the NMS and a public consultation, and routine updates designed to keep the NMS aligned with current policies and legislation. 

Consultation changes 

Separate standards for open access play

In response to the Ministerial Review of Play (MRoP) recommendations, standalone standards have been developed for registered Open Access Play services. These National Minimum Standards (NMS) are a distinct set of standards created to address the unique aspects of this day care sector open access play. 

Structure and layout of the NMS

The NMS are presented in HTML format with addition of a printable version to bring the guidance in line with www.Gov.Wales standards and improve structure, layout and user experience. 

How to use the National Minimum Standards 

The “How to use the National Minimum Standards” paragraph has been updated. Each standard includes the Child’s Voice and Wellbeing Outcome statements followed by the relevant standards, related Regulations and links to further guidance.

High quality provision

This section has been included to strengthen information and requirements with regards to quality, embedding a children’s rights approach.

Definition of open access play

There is an updated definition following recommendation 11.3 of the Ministerial Review of Play (MRoP) Report to review and update the definition of open access playwork. 

Standard 7 first aid training: open access play 

Has been updated to outline that open access play settings to have at least 1 person present at all times on the premises with a full first aid qualification, with contingencies in place for more trained staff based on a risk assessment which reflects the types of activities undertaken, location and number of children attending. 

Standard 8 Medication and supporting Annex B: guidance for administering liquid paracetamol when children become unwell at the registered setting 

Standard 8 Medication has been updated to provide clearer standards and a distinction between prescribed and non-prescribed medication. Annex B provides clarity on the administration of non-prescribed paracetamol oral suspension (“liquid paracetamol”) in the circumstances described.

Standard 10: other staff qualifications 

Has been updated to outline that in addition to the level 3 person in charge, other staff must be made up of at least 50% holding a level 2 playwork qualification and that unqualified or volunteer staff (including working towards) cannot exceed 50%. This also includes the checks the registered person/responsible individual must have in place for unqualified/volunteer staff. 

Business as usual (routine) changes

Introductory chapter

The introductory chapter has been updated. The introduction includes information on high quality and emphasises children’s rights, wellbeing, relationships, emotional development and lived experience. There are updated links to Welsh Government policies and priorities, along with links to relevant organisations.

Regulated day care

Examples of day Care open access play provision have been included.

Exceptions: circumstances when registration is not required 

This has been updated to introduce future changes to exceptions and explains the transition period (from April 2027 to March 2028) for providers who may no longer be exempt from registration.

Changes to Standards

  • Working with parents standard has been removed, requirements within this standard have been incorporated into other standards and within the guidance document.
  • Equal opportunities and meeting individual needs standards have been combined.
  • Opportunities for play and learning has been renamed as opportunities for play and reflects playwork principles
  • Organisation standard and staffing ratios standard have been combined and renamed organisation and staffing standard.
  • Overnight care standard has been removed as does not apply to open access play. 
  • Nurture and wellbeing standard has been renamed to promoting rights and well-being standard.
  • Please note there has been a change to the numbers of previous standards in light of the above changes.

Key policy changes

Welsh Government has updated and refreshed key references to legislation and/or policy throughout the NMS including changes to wording to strengthen specific standards, some changes include:

  • Standard 7 Healthcare: anti-smoking and vaping standards.
  • Standard 15 Safeguarding.
  • Standard 19 Safety: fire risk standards.
  • Glossary: new terms have been added to the glossary.

It is recommended that registered providers familiarise themselves with this updated and tailored NMS statutory guidance for regulated day care, open access play and dispose of any previous versions of the NMS guidance. 

Audience and overview

Introduction

The Welsh Government’s ambition is to make Wales a wonderful place for people to grow up, live and work. Our childhood experiences, good and bad, have an important role in shaping our future lives. As the provider of a registered setting, you and your staff play a key role in ensuring children can receive the support they need to have the best possible start in life.

Positive, nurturing relationships with staff play a vital role in shaping children’s social and emotional development. These interactions, alongside those with parents and carers, help children feel secure, valued and understood. By fostering trust, empathy and emotional resilience, childcare and playwork professionals contribute to building strong foundations that support children’s current wellbeing and future ability to lead happy, healthy and fulfilling lives.

The National Minimum Standards support you and your staff to make many positive impacts upon children and their families. As well as supporting your compliance with regulatory requirements, your commitment to maintaining and improving upon these standards contributes to tackling child poverty, and helping children to overcome other forms of adversity, trauma, and inequality. Through nurturing relationships and emotionally responsive care and giving children opportunities to play your role can support resilience-building and provide stability that promotes both immediate wellbeing and long-term development.

The playwork sector is constantly evolving, and it must be ready to respond to new challenges and changes. These include caring for children with a variety of needs and experiences to provide equal opportunities (Standard 2: Equal opportunities and meeting individual needs), for all children in your care. 

Wider context

Building upon the National Minimum Standards, what follows below is information about wider child-centred guidance and further reading. This includes new and emerging issues, advice, and legislation that childcare and playwork practitioners should consider when caring for children. When used together with the standards they provide a holistic approach to supporting high quality childcare and play provision which has direct benefits for children, their parents and the childcare and play workforce.

The importance of play

The Welsh Government places great value on play and its importance in the lives of children in our society. We believe that children have a fundamental right to be able to play, and that play is central to their enjoyment of life and contributes to their well-being. We believe that play is essential for the growth in children’s cognitive; physical; social and emotional development. For children themselves, playing is one of the most important aspects of their lives. High quality play opportunities for all children may contribute to mitigating the negative effects of poverty on children’s lives and help to build their resilience. For children to have sufficient play opportunities, they need time to play, space to play and the recognition by adults that this is every child’s right. This short film produced by Play Wales celebrates children’s play and its importance Film - Play Wales.

Ministerial review of play

Welsh Government undertook an in-depth and collaborative review of its play policy work and considered the progress made in achieving the Welsh Government’s vision for play. The review made key recommendations and suggested milestones for the Welsh Government to consider in building on the progress made in being a play friendly country, giving children and young people sufficient opportunities to play. 

Welsh Government welcomed the Ministerial Review of Play Steering Group Final Report and issued a response outlining the actions it will take forward to meet the recommendations. This included reviewing the NMS with a focus on open access play standards and in collaboration with the sector has developed a standalone NMS statutory guidance for day care open access play. 

United Nations Convention on the Rights of the Child

The United Nations Convention on the Rights of the Child (UNCRC) is the basis for all Welsh Government’s policy for and affecting children. It is central to the Welsh Government’s ambition to give every child the best start in life and improve their outcomes. Since 2011, children’s rights have been enshrined into Welsh law through The Rights of Children and Young Persons (Wales) Measure 2011 which requires the Welsh Ministers to have due regard, when exercising their functions, to specified rights under the UNCRC.

The right to play is accepted universally and is set out in the UNCRC. The convention lists the 42 rights that children and teenagers (under the age of 18) have.

Article 31 of the Convention states: 

Every child has the right to rest and leisure, to engage in play and recreational activities appropriate to the age of the child and to participate freely in cultural life and the arts.

The United Nations sees children’s play as highly important and therefore adopted general comment no. 17 on Article 31 of the UNCRC.

A general comment is an official statement that elaborates on the meaning of an aspect of the UNCRC that needs further interpretation or emphasis. The aim of this general comment, produced by the UN Committee on the Rights of the Child, is to clarify the importance of Article 31. It also aims to increase accountability among countries that have signed up to the Convention.

General comment no. 17 defines play: ‘as a behaviour, activity or process initiated, controlled and structured by children. Play takes place whenever and wherever opportunities arise.’ 

The objectives of general comment no. 17 are to:

  • Increase understanding of Article 31’s importance, both for children’s wellbeing and development, and for helping other rights in the Convention to be achieved.
  • Clarify the provisions and obligations that are associated with Article 31.
  • Provide guidance on the legislative, judicial, administrative, social and educational measures needed for Article 31 to be implemented for all children without discrimination.

General Comment no. 17 helpfully lists the key characteristics of play:

  • fun
  • uncertainty
  • challenge
  • flexibility
  • non-productivity

All those caring for and working with children and young people have a responsibility to respect, protect and fulfil children’s rights.

Equality Act 2010

The Equality Act 2010 provides the statutory framework for tackling discrimination and inequality and covers the following protected characteristics.

  • race / ethnicity
  • gender 
  • gender reassignment / gender identity
  • disability
  • age religion and belief
  • pregnancy / maternity
  • sex
  • sexual orientation marriage and civil partnership 

Standard 2 covers equal opportunities and providers must clearly evidence how they meet these standards and duties under the Equality Act 2010. 

You will wish to consider how your services would affect the following groups of children and young people: those who have experienced Adverse Childhood Experiences (ACEs) and/or wider childhood adversity and trauma, children with additional learning needs; disabled children; neurodivergent children, children living in poverty; Black, Asian and minority ethnic children; Gypsy, Roma and Traveller children; migrant children; asylum seeker children; refugee children; Welsh-language speakers; care experienced children; LGBTQ+ children. This list doesn’t cover all children and within your settings there will be no one identical experience but examples where children share different protected characteristics with differing and specific needs. 

This list does not cover all children and young people within your setting, as no 2 people have identical experiences. It provides examples of how children may share different protected characteristics, resulting in differing and specific needs.

As a registered provider you and your staff will need to be familiar with the requirements of the Equality Act 2010 and consider how equality and diversity is promoted and embedded within your setting, and how your setting supports inclusive and accessible provision for children, their families, and staff. 

Anti Racist Wales Action Plan

Welsh Government’s commitment to building an inclusive and equitable society for all our Black, Asian and Minority Ethnic people and communities in Wales is set out in the refreshed Anti-racist Wales Action Plan (ArWAP). A toolkit has been developed to support the childcare, play and early years sector to consider actions they might undertake to help shape Wales as an anti-racist country. A range of resources including a tube map has been developed which will support individuals at all levels to identify appropriate resources and training.

Welsh medium provision

The Welsh Language and Cymraeg 2050

The Welsh Language and Education (Wales) Act strengthens our ability to support our Cymraeg 2050 strategy; the Act was passed by Parliament in May of 2025. 

The main aim of the Act is to ensure that, by 2050, all pupils reach the end of compulsory school age as independent and confident Welsh speakers, at least. 

The Act establishes a clear set of measures to support lifelong acquisition of the Welsh language, with a particular emphasis on supporting families and pre school age children to acquire Welsh at the earliest possible stage. 

Trauma-Informed Wales Framework

One of the ways we can support those who have experienced childhood adversity and trauma is to work in a trauma-informed way. A trauma-informed approach is one which recognises and understands the existence, signs, and impact of adversity and trauma, and works in ways which help people to overcome their trauma, build resilience, and avoids re-traumatisation. The Trauma-Informed Wales: A Societal Approach to Understanding, Preventing and Supporting the impacts of Trauma and Adversity’ (also known as the Trauma-Informed Wales Framework) has established 5 practice principles, which should underpin all trauma-informed practice in Wales; and four practice levels, which reflect the different roles people and organisations may have when supporting those impacted by trauma.

ACE Hub Wales has developed a wide range of resources which can support organisations and individuals on their journey’s towards becoming trauma-informed Resources - ACE Hub Wales, including a Trauma and ACE (TrACE) informed organisational toolkit TrACE ACE Hub Wales 

High quality provision

High-quality day care provision goes beyond meeting basic requirements. It creates warm, engaging, and reflective environments where children feel safe, valued, and supported to thrive. At its core is a child-centred, rights-based approach, ensuring that every child’s needs, interests, and voices shape their experiences. 

The Welsh Government’s commitment to the UNCRC underpins this approach by ensuring: 

  • safety and protection from harm (Article 19)
  • respect for the views of the child: When adults are making decisions that affect children, children have the right to say what they think should happen and have their opinions taken into account (Article 12)
  • children in early education are supported to develop their personality, talents and abilities to the full. Children are encouraged to respect human rights, as well as respect for their parents, their own and other cultures, and the environment. (Articles 29)
  • children have the right to relax and play, and to join in a wide range of cultural, artistic and other recreational activities (Article 31)
  • every child has the right to the best possible health, well-being and nurturing care (Article 24)

Key elements of high-quality provision 

High-quality provision is child-centred, inclusive, and responsive, achieved through: 

  • enabling adults: who build strong responsive relationships and create a space where children can be curious and engage in their play preferences, supporting them to develop, skills knowledge and resilience 
  • effective environments that encourage exploration, a space to unwind/relax, independence, and a sense of belonging
  • engaging experiences that foster meaningful play, discovery, and problem-solving at each child’s own pace

Characteristics of high-quality provision 

Day care providers demonstrate high-quality provision by: 

  • going beyond minimum requirements through continuous reflection and improvement
  • embedding best practices that support children’s holistic development
  • achieving strong inspection outcomes that recognise their commitment to quality
  • using sector-endorsed frameworks such as the Early Childhood Play, Learning and Care (ECPLC) Quality Framework for 0 to 5-year-olds and Play Wales quality assurance framework ‘Chwarae a Safon’ recognising the importance of the Playwork Principles in supporting quality play experiences in all playwork settings

In practice, this means: 

  • enabling adults create secure relationships where children feel seen, heard, and valued, encouraging confidence and problem-solving
  • effective environments support physical and emotional needs, inspiring play, creativity, and exploration
  • engaging experiences are shaped by children’s interests, allowing for open-ended play and hands-on discovery
  • continuous reflection and improvement 

High-quality provision is dynamic and evolves through ongoing reflection and engagement with children and families. Enabling adults should regularly assess: 

  • how relationships and interactions support emotional security, learning, and self-expression
  • ways to create inclusive, responsive environments reflecting children’s interests and cultures
  • strategies to extend learning through play, language, and exploration
  • how to ensure children’s voices shape their experiences

Guiding principles: our 7 core aims for children in Wales

The 7 core aims for children and young people in Wales, based on the UNCRC, guide high-quality provision: 

  1. A strong start in life with the best foundation for well-being. 
  2. Access to rich, meaningful learning experiences. 
  3. Good physical, mental, and emotional health. 
  4. Opportunities for play, creativity, and self-expression. 
  5. Being listened to, valued, and respected. 
  6. Growing up in safe, nurturing communities. 
  7. Support to overcome barriers linked to poverty and inequality. 

By embedding enabling adults, effective environments, and engaging experiences into everyday practice, practitioners help ensure that all children are empowered to flourish, play, and grow in confidence. These principles align with a playwork approach.

The playwork principles

Playwork is a unique approach to working with children of all ages in a range of settings. The key purpose of the playworker is to support and facilitate play as described by the Playwork Principles' (Playwork National Occupational Standards, 2026).

The Principles establish the professional and ethical framework for playwork and as such must be regarded as a whole. They describe what is unique about play and playwork and provide the playwork perspective for working with children and young people.

The Principles are based on the recognition that children and young people’s capacity for positive development will be enhanced if given access to the broadest range of environments and play opportunities.

  1. All children and young people need to play. The impulse to play is innate. Play is a biological, psychological and social necessity, and is fundamental to the healthy development and wellbeing of individuals and communities.
  2. Play is a process that is freely chosen, personally directed and intrinsically motivated. That is, children and young people determine and control the content and intent of their play, by following their own instincts, ideas and interests, in their own way for their own reasons.
  3. The prime focus and essence of playwork is to support and facilitate the play process and this should inform the development of play policy, strategy, training and education.
  4. For playworkers, the play process takes precedence and playworkers act as advocates for play when engaging with adult led agendas.
  5. The role of the playworker is to support all children and young people in the creation of a space in which they can play.
  6. The playworker’s response to children and young people playing is based on a sound up to date knowledge of the play process, and reflective practice.
  7. Playworkers recognise their own impact on the play space and also the impact of children and young people’s play on the playworker.
  8. Playworkers choose an intervention style that enables children and young people to extend their play. All playworker intervention must balance risk with the developmental benefit and wellbeing of children.

Supporting quality improvement

National Minimum Standard 13 for open access play and regulation 16 of the Regulations set out the requirements to review the quality of care provided.

Quality improvement tools help practitioners reflect, refine, and enhance their provision, ensuring that all children receive the highest quality care and experiences. 

Play Wales have developed a self-assessment and evidence framework quality assurance tool Chwarae o Safon to specifically evidence quality playwork practice in settings in Wales. 

Working in partnership with parents/carers

Registered open access play settings are encouraged to foster close partnership with parents/carers, recognising that parents/carers hold primary responsibility for their children. Staff are expected to work closely with families to support each child’s needs as an individual as well as part of a wider group. Families are given information about the service and kept informed about relevant or significant matters that affect their child's experience in the setting. All policies, procedures, plus relevant guidance remain accessible to parents at all times, ensuring transparency while strengthening trust between the setting and each family.

Other sources of guidance, advice and information

The Playwork Education and Training Council for Wales (PETC Wales)

The Playwork Education and Training Council for Wales (PETC Wales) is a group that discusses issues of strategic importance to all aspects of playwork education, training and qualifications in Wales. The group also makes recommendations to PETC UK. Play Wales supports the running of PETC Wales.

PETC Wales’ functions include:

Play Wales

Play Wales, the national charity for children's play, provides advice and guidance to support all those who have an interest in, or responsibility for providing for children's play. 

Social Care Wales

Social Care Wales is responsible for promoting and securing high standards across the early years and childcare workforce. It aims to ensure that the workforce in Wales has the right skills and qualifications to work to a high professional standard and can deliver high quality service.

CWLWM

CWLWM, the consortium, made up of 5 childcare and play partners, support childcare and play settings with guidance and membership, encouraging quality and sustainable settings:

Children’s Commissioner for Wales

The Children’s Commissioner for Wales safeguards and supports the rights of children and young people. The Commissioner also reviews the decisions of public bodies, including the Welsh Government.

Learn about “The Right Way” a principled and practical framework for working with children.

Children in Wales

Children in Wales is the national umbrella body for organisations and individuals who work with children, young people and their families in Wales. They also run children’s rights and participation training sessions aimed at practitioners working with children and young people. 

The Glossary provides an explanation for common terms used within this document.

Audience and overview

Regulated day care: open access play

Child minders and day care providers are required to register in accordance with the provisions of Part 2 of the Children and Families (Wales) Measure 2010 (the Measure) and associated regulations. The National Minimum Standards (NMS) is statutory guidance, made under section 30(3) of the Measure and regulation 14 of the Child Minding and Day Care (Wales) Regulations 2010 (the Regulations), which applies to registered child minders and providers of day care for children up to 12 years of age.

The standards are designed to assist registered providers to meet the Regulations that are relevant to the service they provide. Registered persons must have regard to the standards which relate to the type of care provided. 

This NMS statutory guidance for regulated open access play are intended to allow a flexible approach, allowing providers to develop quality provision tailored to the needs of children, parents and local communities. They are intended to reflect the needs of children from 5 years to 12 years and to be proportional in the way in which they are applied. 

Throughout this document all references to Regulations refer to the Child Minding and Day Care (Wales) Regulations 2010(as amended).

Please note: In all cases, the registered person, namely the registered provider of day care (open access play) is ultimately responsible for ensuring compliance with the Regulations, having regard to the relevant NMS. This is always the case, even though in practice the responsibility may be delegated at a day-to-day level to a manager, person in charge or designated member of staff. Where day care is being provided by an organisation (a body corporate or an unincorporated association), a responsible individual who is responsible for day-to-day supervision of the provision of day care must be appointed by that organisation. 

If the organisation is a body corporate, the person appointed as the responsible individual must be a director, manager, secretary or other officer of the organisation. If the organisation is an unincorporated association the responsible individual must be an officer or member of its governing body.

The responsible individual must meet the regulatory requirements in terms of their suitability for the positions (as specified in regulation 6(3)(b)(iii) or (iv) of the Regulations. 

It is the responsible individual who will generally be expected to demonstrate the ongoing compliance of the day care provision with the various requirements of the Regulations, having regard to the relevant standards in the NMS. 

A person in charge must be appointed if the registered person is an organisation and the responsible individual is not in full day-to-day charge of the day care - open access play provision, or if the registered person is an individual who is not in full day-to-day charge. The legal requirements for appointment of a person in charge are found in Part 3 of the Regulations. 

Any reference to parent(s) includes carer(s) and those who are not parents but have parental responsibility.

References to staff include unpaid staff or volunteers.

Legislative framework

The legislative framework for regulated day care in Wales sets out the functions of the Welsh Ministers as the registration authority. These functions are carried out on behalf of the Welsh Ministers by Care Inspectorate Wales (CIW).

In Wales, child minding and day care provision for children up to 12 years of age is regulated by CIW.  CIW registers, inspects and takes action to improve the quality and safety of regulated services for the well-being of the people of Wales. 

Regulated child minding and day care encompasses a wide range of different types of provision, which are subject to national minimum standards.  The standards within this document are for regulated day care: open access play services. Open access play does not include overnight care. Childminding and other day care services are subject to different standards.

Individuals and organisations who make a registration application must meet the statutory test under section 26 of the Measure, namely that they are not disqualified from registration and satisfy and are likely to continue to satisfy the suitability requirements set out in the Regulations. 

Further information about registering to provide a service is available.  

All registered providers are responsible for ensuring they continue to meet the requirements for registration. This includes the requirement to communicate with CIW regularly and keep them updated about their service. CIW carry out inspections of all registered child minding, day care and play provision.

Further information about inspections is available from CIW. 

Care for children aged 12 or over is not currently subject to registration under the Measure, but children aged 12 and over may be cared for at a setting that is registered under the Measure to provide care for children under 12 years of age.

Regulated childcare falls into 2 categories, child minding and day care.

Day care: open access

A person provides day care for children up to the age of 12 if at any time the children are cared for on non-domestic premises.

Anyone who proposes to provide day care for children must be registered with CIW unless they are excepted from registration under Part 3 of the Child Minding and Day Care Exceptions (Wales) Order 2010 (as amended). 

Day care on non-domestic premises includes a range of provision types and CIW registers day care providers under the following categories:

  • full day care
  • sessional day care
  • out of school childcare
  • creche and open access play

The Regulations defines open access play provision as the provision of day care that does not require:

  • a prior arrangement with the registered person to provide such care
  • that children are escorted by a parent or other responsible person to and from the relevant premises

For the purposes of registration under the Measure; ‘premises’ includes any area or vehicle. 

Open access play provision is staffed playwork provision, which is appropriate for children of all ages. For regulatory purposes, staffed open access play provision is for children aged 5 to 12 years. It can be permanent or temporary provision, located in a variety of settings, which may operate with or without fixed premises. There is no prior arrangement with the registered person to provide childcare. Children are not required to be escorted by a parent or other responsible person to and from the relevant premises. Children are not restricted in their movements, other than where related to safety matters. 

For further information on the definition of play refer to ‘Wales a Play friendly country’ statutory guidance for local authorities.

The National Minimum Standards for all other child minding and day care are provided separately. 

Some examples of open access play provision

Fixed site: after school, weekends and holidays

The service operates on an adventure playground or play centre. The service is open every weeknight from 3.00pm to 5.30pm, on Saturday from 10.00am to 3.oopm and during the school holidays from 10.00am to 3.00pm. 

Fixed site: school holidays only

The service operates from a community building and its grounds. The service operates for three weeks during the school summer holidays on Mondays, Wednesdays and Fridays from 9.00am to 4.00pm. 

Peripatetic: school holidays only 

Temporary play provision across 4 sites across the local authority area during the 6 week school summer holidays.

  • Site 1: community centre grounds (Monday and Wednesday from 9.30am to 12.00pm).
  • Site 2 : park (Monday and Wednesday from 12.30pm to 3.00pm).
  • Site 3: woodlands (Tuesday and Thursday from 12.30pm to 3.00pm).
  • Site 4: grassland in a housing estate (Friday from 10.00am to 2.00pm).

Exceptions: circumstances when registration is not required

Exceptions: before April 2027

The Child Minding and Day Care Exceptions (Wales) Order 2010 (the 2010 Order) identifies circumstances under which providers are not presently required to register as child minders or day care providers in Wales. The exceptions are outlined below: 

Child minding exceptions

  • The person is not required to register as a child minder to care for their own child, their foster child, a child they have parental responsibility for or a child they live with.
  • If a person operates their service for exactly 2 hours or less per day, they are not required to register as a child minder.
  • If a person is directly employed by the parents of up to 2 families to care for their children, and care is provided in the home of either of the families, the person is not required to register as a child minder. 
  • If a person only cares for children between 6.00pm and 2.00am the following day, they are not required to register as a child minder. 
  • A person is not required to register as a child minder where the person looks after children through the course of friendship and no payment (whether money or money’s worth) is made for the service.

Day care exceptions

  • If the service operates at a given location for 5 days or less in any calendar year, they are not required to register as a day care provider. The provider will need to inform Care Inspectorate Wales of the dates they intend to run the service, before the first day of operation in that year.
  • If a person operates their service for exactly 2 hours or less per day, they are not required to register as a day care provider.
  • A person is not required to register as a day care provider if the care is provided at a care home, secure accommodation or a residential family centre that is already registered to provide care under the Registration and Inspection of Social Care (Wales) Act 2016.
  • A person is not required to register as a day care provider if the care is provided in a hospital to a patient (whether that care is provided by the provider of the establishment directly or by a person employed on the provider’s behalf).
  • If a person only cares for children between 6.00pm and 2.00am the following day and, the care is provided at a hotel, guest house, or other similar establishment for a child staying there, and the person providing the care does so for no more than 2 different clients at the same time, then they do not need to register as a day care provider.
  • A person is not required to register as a day care provider where they are caring for children at a school and the care provided is incidental to the provision of the education. 
  • A person is not required to register as a day care provider if all children attending are at least age 11, any care provided is incidental to youth work and there is nominal or no payment for this service. 
  • A person is not required to register if providing coaching or tuition in no more than 2 of the following activity types: 
    • sport
    • performing arts
    • arts and crafts
    • school study or homework support
    • religious or cultural study

The provider can do any number of activities within each activity area, provided the focus is that the children receive coaching or tuition in the activity and any care given is incidental. If all children attending are aged 5 or over, the provider is not required to register as a day care provider. However, if they provide a coaching and tuition service for children under 5 years of age and they attend for more than 4 hours a day, they must register.

Guidance on these exceptions can be found at Registering as a childcare provider: exceptions.

Exceptions: from April 2027

The Welsh Government has undertaken a review of the 2010 Order and, as a result, a number of changes will be made to the exceptions in the 2010 Order. Those changes are set out in in the Child Minding and Day Care Exceptions (Revocation and Transitional Provision) (Wales) Order 2026 (the 2026 Order) which will replace and revoke the 2010 Order. 

The 2026 Order comes into force on 1 April 2027; providers will need to consider their provision against the 2026 Order to identify if they are exempt from registration as a child minder or day care provider in Wales. 

During a 1 year transitional period, between April 2027 and April 2028, providers that are no longer exempt from registration because of the changes introduced by the 2026 Order will be required to apply for registration. Providers will have until 31st March 2028 to submit their application for registration to Care Inspectorate Wales. After this date, enforcement action can be taken where a provider is found to be operating without required registration. 

Given this change in the law, it is important to contact CIW for further advice to discuss your provision and whether you are required to register. 

Guidance on the new exceptions will be published in Autumn 2026. This will be available on the Welsh Government and Care Inspectorate Wales websites.

Audience and overview

Standard 1: information (about the setting)

Child’s voice

I can easily find out what the place is like, so I know it’s somewhere I want to go to and play.

Well-being outcome

Parents and children have access to all the information they need to make an informed choice about the open access play provision that is available. 

The registered person is responsible for ensuring that:

1.1 A Statement of Purpose has been compiled as set out in the Regulations. Sufficient information is available to prospective parents and children about the service in an electronic or paper version in order for them to make an informed decision about the service.

1.2 The Statement of Purpose and additional information includes: 

  • aims and objectives of the service
  • numbers, ages and sex of children for whom care is to be provided 
  • range of needs of relevant children to be met 
  • opening hours, staffing and contact information
  • full details of the provision, including: 
    • facilities available 
    • services offered 
    • activities offered 
    • language(s) used
  • terms and conditions upon which care is provided
  • details of arrangements to review the Statement of Purpose and inform CIW of changes to the service within 28 days before changes take effect, where possible.
  • arrangements for dealing with complaints and concerns
  • arrangements for dealing with any emergency 

1.3 Parents are made aware that they can read the most recent inspection report online at Care Inspectorate Wales. 

To assist providers

The principal regulatory requirements underpinning this Standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all Standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 2: equal opportunities and meeting individual needs

Child’s voice

No matter who I am, I always feel welcome here. People listen to me, notice what makes play fun for me, and help me join in when I need it, so I can enjoy playing in my own way.

Well-being outcome

Children’s individual needs are planned and provided for. All children experience fairness, inclusion and respect, with barriers reduced so everyone can participate fully.

The registered person is responsible for ensuring that:

2.1 They and their staff demonstrate that they can meet the needs of all children who attend, including disabled children, children with Additional support needs and children with Additional Learning needs (ALN), and steps are taken to promote the welfare and development of each child. 

2.2 They and their staff have the skills and experience to meet a child’s individual needs and preferences.

2.3 The welfare and play opportunities of all children are promoted by using a child-centred approach. The views of children are actively sought, considered and incorporated into decision making.

2.4 Privacy is respected when intimate care is being provided.

2.5 Staffing arrangements that meet the needs of all children who attend can be evidenced. 

2.6 Appropriate action is taken if it is identified that a child has or may have additional support needs. This may include discussions with parents, professionals and other agencies. 

2.7 Where a provider thinks a child has an additional learning need (ALN), wherever possible, this should be discussed with their parent. Either the provider or the parent can bring it to the attention of the local authority that a child has, or may have, ALN. In responding, the local authority must follow the requirements and guidance set out in The Additional Learning Needs Code for Wales. 

2.8 Staff offer an inclusive environment, facilities and activities to ensure all children can access all play opportunities provided. 

2.9 Equality of opportunity and anti-discriminatory practice is promoted in the setting. 

2.10 There is an Equality, diversity and inclusion policy, which is consistent with current legislation and guidance and is regularly reviewed. All staff and volunteers understand and implement this policy and it is available to parents.

2.11 The needs and preferences of all children in relation to their home language(s), social, cultural and religious practices are understood and catered for.

To assist providers

The principal regulatory requirements underpinning this Standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all Standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 3: records

Child’s voice

Everyone keeps important information about me safe. 

Well-being outcome

Accurate information and record keeping ensures children receive individual support that enhances their safety and well-being.

3.1 The registered person is responsible for ensuring that records must be kept and maintained as required by Regulation 30 and Schedule 3 of the Regulations 2010.

Records to be kept and maintained

Business records 

3.2 The name, address and telephone number of the following: 

  • the registered person
  • the responsible individual, where applicable
  • every other person living, working or employed on the premises where the provision operates
  • any other person who will regularly be in unsupervised contact with the relevant children
  • the name, address and telephone number of every current member of the committee or governing body where the applicant is an unincorporated association

Child records

3.3 Arrangements are in place to collect:

  • the name, home address, date of birth and sex of each relevant child
  • the name, address and telephone number of a parent/caregiver of each relevant child
  • the name, address of relevant child’s registered medical practitioner
  • any special dietary or health needs or allergy of any relevant child 

3.4 A daily record of the names of the relevant children, their hours of attendance, and the names of the persons who looked after them.

3.5 Records about individual children must be retained for a period of at least three years after the last date on which the children attended. The requirements of a registered person’s insurance may require that records are retained for longer.

3.6 Records about individual children are shared with the child’s parent, if requested, except where this would place the child’s welfare at risk.

3.7 Records about individual children are kept secure and confidential and are always available for inspection by CIW at their request.

Incident records

A record of accidents, serious illness and other significant events occurring on the relevant premises are kept, these include:

  • 3.8 staff ensure that parents/carers are informed of any accidents/ incidents
  • 3.9 a statement of the procedure to be followed in the event of a fire or accident
  • 3.10 a statement of the procedure to be followed where a parent or child has a complaint about the service provided by the registered person
  • 3.11 a statement of the arrangements in place for the protection of relevant children, including arrangements to safeguard the children from abuse or neglect and procedures to be followed in the event of allegations of abuse or neglect
  • 3.12 a statement of the procedures to be followed in the event of a relevant child being lost 

To assist providers

The principal regulatory requirements underpinning this Standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all Standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 4: opportunities for play

Child’s voice

I can choose how I play and have fun. I have lots of space and time to try things out in my own way.

Well-being outcome

Children exercise their Right to Play through unstructured, child-led activities, benefiting from freely chosen experiences that support their overall development, resilience, wellbeing and enjoyment.

The registered person is responsible for ensuring that:

4.1 The child’s individual needs are met, and their welfare is promoted when providing play opportunities.

4.2 All children access inclusive play opportunities that enhance their wellbeing.

A range of activities, play opportunities and resources are available which are appropriate to the ages, abilities and interests of the children attending.

4.3 Children are given opportunities to be active, outdoors and/or indoors, as well as time to relax.

4.4 Every effort is made to provide balanced opportunities for both indoor and outdoor play, subject to staffing capacity and other constraints.

4.5 Staff apply National Standards of Children and Young People’s Participation in practice.

4.6 Staff provide resources to support children and young people to create a space in which they can play in the moment and build on their natural curiosity.

4.7 Staff observe children’s play and provide opportunities to enhance and extend their experiences as appropriate.

4.8 The playwork principles are understood and applied.

To assist providers

The principal regulatory requirements underpinning this Standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 5: promoting children’s rights and well-being

Child’s voice

I feel safe to be myself. Staff are there when I need them but let me play freely.

Well-being outcome

Children experience warm, responsive relationships that nurture belonging, confidence, emotional well-being and resilience.

The registered person is responsible for ensuring that:

5.1 Staff have knowledge, understanding and advocate the United Nations Convention on the Rights of the Child (UNCRC), its implications for their work and their interaction with children supporting them to begin to understand their rights.

5.2 The setting’s policies and staff practice, promote warm relationships, security, self-esteem, independence and confidence for children in a responsive, nurturing atmosphere.

5.3 Communication is positive and encouraging and children are listened to. There is eye contact and generally communication is at the child’s level.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 6: behaviour

Child’s voice

I am treated with respect, and I learn to treat others with respect too.

Well-being outcome

Children are supported to develop emotional regulation, empathy and positive social interactions.

The registered person is responsible for ensuring that:

6.1 Adults caring for children in the provision are appropriately trained and able to respond to a wide range of children’s behaviour, uphold children’s rights and promote their wellbeing in accordance with their behaviour management policy.

6.2 A written behaviour management policy is drawn up and implemented which set out the measure of control, restraint and discipline which will be used and demonstrates how appropriate behaviour is promoted in line with the playwork principles. The policy is kept under active review and CIW is notified of any revision within 28 days of it being made.

6.3 It is clear who has responsibility for the behaviour management policy. That person has the skills to support any other staff and is able to access expert advice if usual methods are not effective with a particular child.

6.4 Responses to behaviour is consistent and developmentally appropriate, respecting individual children’s level of understanding and maturity.

6.5 Adults model positive behaviour, providing praise and encouragement, and fostering good relationships between adults and children. Inappropriate behaviour, including bullying, is managed, addressed and discouraged.

6.6 Adults providing play opportunities are alert to instances of bullying and encourage children to report any concerns.

6.7 Physical punishments, such as shaking or smacking a child or the threat of them, are never used.

6.8 Adults do not use any form of physical intervention, e.g., holding or restraint, unless it is necessary to prevent personal injury to the child, other children or an adult, or serious damage to property. See Reducing restrictive practices framework.

6.9 Children are never humiliated, shouted at, intimidated, or shamed.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 7: healthcare

Child’s voice

If I feel unwell people help me and make sure I get the support I need.

Well-being outcome

Children’s physical and emotional health needs are understood and supported in a way that promotes well-being and positive health habits and are addressed appropriately in collaboration with parents/carers.

The registered person is responsible for ensuring that:

Health

7.1 The good health of children is promoted, and positive steps are taken to prevent the spread of infection with appropriate measures taken in cases of illness.

7.2 No child is received if he/she appears to be ill. If children become unwell during their time in the setting, care is taken to prevent possible infection of other children and parents/carers are notified as soon as possible.

7.3 Other parents/carers are notified if a child attending the setting, or anyone else on the premises (e.g., a staff or family member), has been diagnosed as having a significant infectious disease (e.g., chicken pox, impetigo) maintaining individual confidentiality as appropriate.

7.4 Parents/carers know that they must inform the registered provider about their child’s healthcare needs. In consultation with the child’s parents/carers children’s individual health needs are addressed, considered and planned for, and the registered provider takes any action that is necessary.

7.5 Written parental permission is obtained in advance regarding any necessary emergency medical advice or treatment.

7.6 Staff are informed and aware of the importance of good hygiene practice and procedures to prevent the spread of infection. 

7.7 Children are encouraged to learn about good personal hygiene, and practise it, through the daily routine. 

7.8 Systems are in place to ensure that any animals are safe to be in the proximity of children and do not pose a health risk, as far as reasonably practicable.

7.9 Play environments are free from contamination and hazardous materials, as far as reasonably practicable. Sandpits are protected from contamination and the sand is clean.

Food hygiene

7.10 Those staff responsible for the preparation and handling of food are fully aware of and comply with Regulations relating to food safety and hygiene.

Personal care

7.11 Where care is provided for children, there should be a personal care policy in place with which staff are familiar. The policy should cover both hygiene matters and good safeguarding practice.

Anti-smoking and vaping

7.12 The indoor and outdoor areas of the premises in which day care is provided are required to be smoke-free. The outdoor areas are however only required to be smoke-free when the premises is being used for day care. Any smoking materials and vapes must be kept out of reach of children at all times. Smoking is not permitted in the presence of children being looked after in a day care setting. This applies to both the indoor and outdoor areas of the premises in which day care is provided. Guidance on the requirements is available on the Welsh Government website. 

7.13 ‘No smoking’ signs are required in the indoor areas of the premises. There is no requirement for ‘’No smoking’ signs to be displayed in outdoor premises as many are in areas that are used only intermittently or are shared with others. ‘No smoking’ signs may be displayed in outdoor areas and a template ‘No smoking’ sign is available on the Welsh Government website. 

7.14 The person who controls or manages the day care setting, must for the purpose of smoke-free legislation take reasonable steps to stop anyone smoking in the premises. Guidance is available on the Welsh Government website on how to ensure compliance with the smoke-free legislation. 

7.15 In relation to vapes, the smoke- free legislation currently in place only covers smoking tobacco and does not include e-cigarettes/ vapes. Therefore, an individual will not be committing an offence if they were to use an e-cigarette/vape in a setting that is required to be smoke-free. However, providers of registered day care settings are encouraged to restrict the use of e-cigarettes/vape in their setting. 

First aid

7.16 There is a first aid box complying with the relevant Regulations and the contents of the box are checked frequently and replaced as necessary. Where appropriate, a designated member of staff should be responsible for this. The first aid box should be accessible to staff, but out of the reach of children. 

7.17 Open access play settings must comply with the general first aid at work training requirements set out by Health and Safety Executive in relation to their employees. 

7.18 Persons trained in first aid have a “suitable” qualification. The content of paediatric first aid courses must be consistent with the criteria set out in National Minimum Standards, supplementary guidance for paediatric first aid training at annex a.

7.19 Open access play settings have at least one person present at all times with a first aid qualification (full paediatric first aid), with contingencies in place for more first aid trained staff, based on a risk assessment which reflects the circumstances of the setting and types of activities undertaken, location and number of children attending.

7.20 All first aid certificates should be kept up to date and renewed every 3 years. 

To assist providers

The principal regulatory requirements underpinning this Standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 8: medication

Childs voice

If I need medicine, it’s given safely and only when it’s needed.

Well-being outcome

Children’s health is safeguarded by children receiving the medication they need, when they need them, in line with the setting’s medication policies and procedures.

The registered person is responsible for ensuring that: 

8.1 These standards are read in conjunction with Standard 7: Healthcare and the Public Health Wales guidance for infection prevention and control. 

8.2 There is a clear medication policy, understood and implemented by all staff, about the storage and administration of any (prescribed or non-prescribed) medication. The policy conforms to the terms of the registered person’s insurance cover.

8.3 The medication policy is shared with parents and sets out the procedures in place to support the safe administration of prescribed and non-prescribed medication. The policy includes the procedure for dealing with medical emergencies and when children become unwell at the setting. 

8.4 The parent gives prior written permission before any (prescribed/non-prescribed) medication is given. 

8.5 If medication is administered to a child, this is with an understanding of the possible side effects of the medication. If medication is self-administered by the child, this is in line with written guidance from the parent and with an understanding of the possible side effects of this medication. Relevant children must be supervised when self-administering medication.

8.6 If applicable, information is gained to establish from the person delivering the child exactly when medication was last administered. 

8.7 Prescription medicines are not administered unless a doctor or other healthcare professional has prescribed them for that child.

8.8 If the administration of prescription medicines requires technical or medical knowledge, then individual training is provided by a qualified health professional. Training is specific to the individual child concerned. 

8.9 Any medicine received into, obtained and administered by the setting is not out of date. 

8.10 All medicines are stored in their original containers. Prescribed medication is clearly labelled with the child’s name.

8.11 All medicines are stored securely in accordance with the manufacturer’s instructions and are inaccessible to children. 

8.12 Written records are kept of all medicines administered to children and parents sign the record book to acknowledge the entry. 

8.13 If you obtain, store and administer liquid paracetamol when a child becomes unwell at your setting follow the guidance in annex b: guidance for administering liquid paracetamol when children become unwell at the setting.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all Standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 9: food and drink

Child’s voice

If snacks or drinks are offered, they’re healthy and suitable for me, and the staff check what I need.

Well-being outcome

Where children are provided with healthy food and drinks they are provided in adequate quantities for their needs and are properly prepared and nutritious.

The registered person is responsible for ensuring that:

9.1 If healthy snacks and drinks are provided, the registered person requests information from parents about any special dietary requirements, including cultural and religious requirements, preferences or allergies, the child may have. Where these exist, the registered person makes a record and ensures these are complied with.

9.2 The registered person ensures that any food and drink which children receive is safely prepared, nutritionally balanced, of good quality and appropriate in quantity following recommendations Welsh Government's Food and Nutrition guidance for childcare settings. In line with the Playwork Principles a risk benefit approach is taken when using food for play.

9.3 Fresh drinking water is freely available to children at all times.

9.4 All food is stored safely. If parents provide food, they are informed of what can be stored safely.

9.5 If food is provided, there is a kitchen which is adequately equipped to provide meals and snacks for children and staff on the premises. If this is not available, the registered person is able to demonstrate how adequate arrangements will be made to provide food and drinks for children safely. 

9.6 Children do not have access to the kitchen area unless it is being used solely for a supervised children’s activity.

9.7 Food Standards Agency and Environmental Health requirements are complied with.

9.8 In settings where there are set meal and refreshment times, they are arranged to provide sociable opportunities. 

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all Standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 10: suitable person

Child’s voice

The staff here are kind, friendly, and understand how to support children’s play.

Well-being outcome

Children enjoy playful experiences, secure and enriching relationships with skilled and reflective trusted adults committed to high-quality practice.

The registered person is responsible for ensuring:

10.1 Their ongoing suitability to act as a registered person and the suitability of their staff and volunteers. 

10.2 All staff receive induction training which includes health and safety and safeguarding policies and procedures during their first week of employment. 

10.3 The continuing training needs of staff are addressed and provided for on a regular basis. 

10.4 Processes are in place for all staff to have access to regular supervision and appraisals which encourages reflective practice and opportunities to raise concerns. 

10.5 Open access play providers and any staff employed by them are suitable to look after children up to the age of 12 and have the appropriate skills, experience and qualifications to meet the needs of the children. 

10.6 All staff are mentally and physically capable of caring for children. 

10.7 Open access play providers and any staff employed by them, and any other person aged 16 years or over who works (including on a voluntary basis) or is otherwise present on the relevant premises and has, or is likely to have, regular contact with the children, has undergone a vetting procedure which complies with the Regulations and includes a Disclosure Barring Service (DBS) enhanced disclosure check. All checks must be completed before persons start working or having regular unsupervised contact with children. 

Person in charge 

10.8 Prior to their appointment, a person in charge (manager) for an open access play provision for children aged 5 years old up to the age of 12, must have: 

  • at least 2 years’ experience of working in a day care setting. 
  • at least a level 3 qualification recognised on the Playwork Education and Training Council for Wales List of Required Qualifications for Playwork (or any lists which supersede them) which is appropriate to the post. 

10. 9 There is a named deputy who is able to take charge in the absence of the person in charge.

Other staff qualifications

10.10 For open access play work settings:

  • at least 50% of all ‘other staff’' holds a level 2 playwork qualification as recognised on The Playwork Education and Training Council for Wales List of Required Qualifications for Playwork (or any lists which supersedes this) which is appropriate to the post
  • unqualified, working towards a level 2 qualification or volunteer staff members cannot exceed 50% of total staff. 

10.11 The registered person/responsible Individual is satisfied that each unqualified / working towards or volunteer staff member:

  • is competent and responsible
  • will be appropriately supervised by a qualified member of staff
  • has undertaken the necessary suitability checks required 
  • has completed induction training relevant to their role
  • is working alongside staff who are qualified to the required level

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 11: organisation and staffing

Child’s voice

There are always enough staff to support everyone and make sure we can play safely.

Well-being outcome

Children’s well-being is supported by a well-organised service, where the number of adults meets their needs in line with requirements.

The registered person is responsible for ensuring that:

11.1 An operational plan is developed and periodically reviewed. This is available to parents. The aim of this plan is to ensure that the service is well planned and organised and to allow maximum flexibility in organising the provision according to available resources and the needs of children and families. 

The content of the plan will vary according to the type of provision, but may include: 

  • details of the organisation structure
  • line management responsibilities
  • staffing structure indicating responsibilities for leadership and management
  • details of the premises and facilities and how they are used
  • training plans
  • information about the development of the service
  • action plans

11.2 Within the operational plan, it is clear how the indoor and outdoor play space will be divided up and used to provide activities for groups of children and how staff will be deployed within it. The expectation is that these arrangements may need to be flexible and will vary according to the activity and needs of the group of children being cared for.

11.3 Staff are deployed effectively within the provision to ensure the safety, welfare of children.

11.4 Children have the opportunity to interact with the adults caring for them. Staff actively seek to build good relationships with the children and include opportunities for small groups of children to interact and play together.

11.5 There is a named deputy who is able to take charge in the absence of the person in charge.

Specialist activities 

11.6 Open access play provision offering specialist activities maintain written operating procedures for each specialist activity programme. 

These operating procedures must: 

  • be appropriate to the site and level at which activities are undertaken
  • define the competencies, qualifications and/or experience required of staff undertaking different levels of responsibility 
  • be consistent with the Health and Safety Executive guidelines, where appropriate, Activity Centre Advisory Committee Guidelines, where they are established and with the National Governing Body Guidelines, where they are relevant, to the safe conduct of the activity at the level undertaken

11.7 All staff with management responsibility for an activity possess the competencies, qualifications and experience required to discharge the responsibility. An activities licence is required where applicable.

Staffing ratio 

The registered person is responsible for ensuring that:

11.8 The required adult: child ratios are met.

11.9 Any care provided for children over the age of 12 does not adversely affect the care provided for children under the age of 12 and vice versa.

11.10 The minimum staffing ratio in open access play provision is 1:13 for children aged under 8. 

11.11 The registered provider must undertake a risk assessment to consider suitable arrangements on occasions where children leave the open access play premises, taking into account the settings location, children’s ages and individual needs. 

11.12 For children aged 8 up to 12 years, staffing ratios should be sufficient and proportionate, contributing to a positive environment for all children attending. Staffing ratios should reflect the circumstances of the setting, including the site and level of activities undertaken, how risks are managed, the experience and qualifications of staff, community context, age and abilities of the children attending and allow for contingency in case of emergencies. 

11.13 Where play provision operates indoors, registered persons have a system which enables them to know which children are on their premises.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance

Audience and overview

Standard 12: financial procedures

Voice of the chid

My family know this place is run properly and that I am cared for.

Well-being outcome

Children experience continuity and stability because the setting is safe, sustainable and well-managed.

The registered person is responsible for ensuring that:

  • 12.1 Effective financial procedures are operated.
  • 12.2 There is adequate public liability insurance, and valid insurance for vehicles and drivers if used. 
  • 12.3 If requested by Care Inspectorate Wales, records of all financial transactions and insurance relating to the provision of care to relevant children must be made available.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 13: quality

Child’s voice

My setting keeps trying to get better and listens to what we think.

Well-being outcome

Children and their parents benefit from a quality service that is effectively monitored.

The registered person is responsible for ensuring that:

13.1 There are effective systems and processes used for continuous monitoring, reviewing, and improving the quality of all aspects of the service provided, that meet the requirements of Regulation 16: Review of Quality of Care.

13.2 The ‘Quality of care’ is a self-evaluation of your service. There is a system in place to undertake a review annually and produce a report which is made available in an appropriate format when requested to parents/carers, a local authority arranging for day care for a relevant child, staff and Welsh Ministers. (The report can be provided to CIW as part of a Self-Assessment of Service Statement (SASS)).

13.3 The Quality of Care Review should represent a continuous improvement cycle and should form part of a culture of quality improvement. Monitoring and reviewing of the service helps drive improvements. All staff should be involved in the review.

13.4 The report involves collecting the views of children, parents, staff and other professionals (where appropriate). They regularly seek and take on board the views of children and their parents, staff and other practitioners/professionals about what improvements could be made. This is embedded in practice to measure the success of the service as part of these processes.

13.5 Any other quality assurance schemes, such as ‘Chwarae o Safon’ quality assurance self-assessment framework, feed into the Quality of Care report.

13.6 Account is taken of the advice and recommendations of Care Inspectorate Wales and any professional bodies to which settings may be affiliated.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 14: complaints

Child’s voice

If something doesn’t feel right, staff listen and help sort it out.

Well-being outcome

Children and their parents are confident that their complaints will be listened to, taken seriously and acted on promptly.

The registered person is responsible for ensuring that:

14.1 A simple, clear, and accessible written complaints procedure is in operation, which complies with the Regulations. The complaints procedure should include information about how to contact Care Inspectorate Wales (including the name, address and telephone number of the relevant CIW office). 

14.2 All complaints are handled in a sensitive and confidential manner. 

14.3 Complaints are considered and, where possible, investigated and resolved locally. 

14.4 The complainant is notified, in writing, of the outcome of the investigation within 14 days of receiving the complaint. With the agreement of the complainant the period for resolution may be extended by up to a further 14 days if necessary. 

14.5 An accurate and detailed written record of all complaints is kept, which includes the following information:

  • name of complainant
  • nature of complaint
  • date and time of complaint
  • action taken in response to complaint
  • result of complaint investigation
  • information given to the complainant, including the date of response

14.6 When the provision of open access play for a particular child has been arranged by the local authority complainants are informed that they have the right at any time to complain to the local authority. Complainants must also be informed that they have the right at any time to complain to Care Inspectorate Wales. 

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 15: safeguarding

Child’s voice

The staff make sure this is a safe place to play and that I’m protected from harm.

Well-being outcome

Children are safeguarded from harm, abuse and neglect.

The registered person is responsible for ensuring that: 

15.1 Safeguarding of the child is the first priority; it is everybody’s responsibility. 

15.2 There is a written child safeguarding policy in place. The policy must adhere to Welsh Government Guidance for all individuals, groups and organisations that provide activities for children and adults in Wales. All organisations should also adhere to the Wales Safeguarding Procedures. In producing this policy, the registered person must also be familiar with the Welsh Government’s statutory guidance on safeguarding children under the Social Services and Well-being (Wales) Act 2014.

15.3 The child safeguarding policy is made available to parents on request and clearly state staff responsibilities for reporting suspected harm, abuse or neglect. It includes contact names and telephone numbers and the procedures to be followed in the event of an allegation being made against a member of staff or volunteer and the implications for disclosure of information. 

15.4 A policy about privacy and confidentiality will be made available to parents on request. Any requests by third parties for information will be discussed with parents and information only shared with their consent. An exception can be made where there is a requirement to report concerns about the welfare or safety of the child, for example in relation to safeguarding. 

15.5 All staff have accessed safeguarding training relevant to their work role. A designated member of staff has attended safeguarding training courses and is responsible for liaison with statutory services such as social services in any child safeguarding situation.

15.6 Any persons working and looking after children are able to can put the policy into practice and are aware of safeguarding and child protection issues, as set out in the Wales Safeguarding Procedures, including physical abuse (including physical punishment), neglect, emotional abuse and sexual abuse and are able to are deemed competent to implement the procedures.

15.7 Staff are aware of their responsibility to report concerns about a child’s safety or wellbeing according to Wales Safeguarding Procedures without delay. 

15.8 If a child is identified as a child in need of care and support (section 21 of the Social Services and Wellbeing (Wales) Act 2014), the registered person, with parents’ permission, gives appropriate information to referring agencies.

15.9 All staff are suitably trained for their role. Annex C, Safeguarding Guidance: Roles and Responsibilities detail the types of roles in playwork and the safeguarding training appropriate to different roles within the sector. 

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance

Audience and overview

Standard 16: notifications of significant events

Child’s voice

If something important happens, staff tell my family and the people who check my setting. This way, everyone knows what is going on and helps to keep me safe. 

Well-being outcome

Children are safeguarded as significant events or changes to the organisation are made known to the relevant authorities promptly.

The registered person is responsible for: 

Incidents 

16.1 Ensuring that Care Inspectorate Wales is informed of the following immediately in line with the Regulations (Regulation 31, Schedule 4) in relation to significant events:

  • The outbreak at the relevant premises of any infectious disease which in the opinion of any registered medical practitioner attending a child or other person at the premises is sufficiently serious to be so notified, or of any serious injury to, serious illness of, or the death of, any child or other person on the premises. 
  • Any allegations of serious harm to a child committed by any person looking after relevant children at the premises, or by any person living, working or employed on the premises, or any abuse which is alleged to have taken place on the premises. 
  • Any other event likely to affect the suitability of the registered person to look after children or the suitability of any person living, working or employed on the premises to be in regular contact with children. 
  • Any other significant event which is likely to affect the welfare of any child on the premises. 

Administrative events 

16.2 Ensuring that Care Inspectorate Wales is informed of the following immediately in line with the Regulations: 

  • The full name, date of birth, and former names or aliases and home address of a change in any person in charge, anyone looking after children on the relevant premises, anyone living on those premises, or anyone else working on the premises in the same part, or at the same time, as the children are looked after.  
  • Where the day care is provided by a committee or corporate or unincorporated body, the full name, date of birth, and former names or aliases and home address of a change in the chair, secretary, treasurer, or other person holding a comparable position in the organisation.  
  • Any change in the name of home address of the registered person or any of the persons described above.  
  • Any change in the name or address of the registered or principal office, where the registered person is an organisation. 
  • Any change in the facilities to be used on the relevant premises, including both indoor and outdoor sites and changes in the number of rooms, their functions, the number of lavatories and washbasins, any separate facilities for adult workers and access to the premises for cars. 

16.3 Ensure that Care Inspectorate Wales is informed if there are changes to the operational hours or if the service is permanently closed.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Standard 17: environment

Child’s voice

I play in a space that’s safe, interesting, and gives me lots of choice.

Well-being outcome

Children access safe, stimulating indoor and outdoor environments supporting exploration, movement, creativity and play.

The registered person is responsible for ensuring that: 

17.1 The setting is welcoming and friendly to children and parents and provides a rich environment for play. 

17.2 The physical (whether indoor and outdoor) environment is safe, secure and suitable for its purpose. The provision provides adequate space in an appropriate location, is welcoming to children and offers access to the necessary facilities for a range of activities that promote their play.

17.3 Play areas are large enough to give scope for free movement and well spread out activities.

17.4 A separate space is available for children who want to relax or play quietly.

17.5 The number or children cared for in an outdoor space should be clearly considered in a risk assessment. The risk assessment should set out how many children can be cared for safely at any one time.

17.6 Exceptionally, where outdoor play space cannot be provided, children are safely escorted to local parks, playgrounds or the equivalent on a regular basis. 

17.7 Within the services’ operational plan, it is clear how the play space will be used to provide activities for groups of children and how staff will be deployed.

17.8 Indoor playing space in open access play provision provides at least the following minimum space per child: 

  • 3 to 12 years: 2.3 sq. metres.

17.9 In calculating the space requirement for indoor space the calculation must exclude toilets, storage areas, thoroughfares, dedicated staff areas, cloakrooms, utility rooms, and kitchens. 

17.10 Indoor premises that are part of the provision are clean, well-lit with adequate natural lighting, adequately ventilated and maintained in a suitable state of repair and decoration. 

17.11 There is access to a telephone. 

17.12 In line with the service provided there are suitable arrangements for the use of toilets and hand-washing facilities.

17.13 There are arrangements in place where confidential information and necessary records can be stored securely and where staff may talk to parents confidentially.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance

Audience and overview

Standard 18: equipment

Child’s voice

There are things to play with that are safe, fun and help me use my imagination.

Well-being outcome

Children enjoy open-ended, engaging resources that inspire play, imagination and experimentation.

The registered person is responsible for ensuring that: 

18.1 Furniture, equipment and toys are provided which are appropriate for their purpose and help to create an accessible and stimulating environment. They are of suitable design and condition, well maintained and conform to relevant Toys (Safety) Requirements where applicable. 

18.2 Sufficient suitable toys and play materials are available to provide stimulating activities and play opportunities for the children in all areas of play. These are appropriate for the ages and individual developmental needs of the children attending and promote their cultural awareness and equal opportunities.

18.3 Where public spaces are used, the children do not use faulty playground equipment. They are of suitable design, condition and are well maintained. 

18.4 Consideration is given to children’s safety when undertaking activities including additional equipment that may be needed e.g. for outdoor and sporting activities. During water sports, adequate lifesaving equipment and buoyancy aids are provided.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance

Audience and overview

Standard 19: safety

Child’s voice

Staff check the space so I can explore, take risks, and play without unnecessary dangers.

Well-being outcome

Children are cared for and have their needs met in a safe environment using a risk benefit approach to maximise independence and play value.

The registered person is responsible for ensuring that: 

Promoting safety and managing risks 

19.1 Safety is promoted within the setting and on outings, and proper precautions are taken to prevent accidents.

19.2 Hazards to children on the premises, both inside and outside, are kept to a minimum. Health and safety regulations are complied with, and staff are trained to understand health and safety requirements for the environment in which they work. 

19.3 A risk assessment of the premises is in place and is reviewed at least annually, and if there are any changes to the premises or the needs of the children. An action plan with timescales identifies action to be taken to minimise identified risks in the risk assessment. 

19.4 Risk management of individual activities, the play space and play opportunities balances risk of harm against the benefits for the child, for example, in extending their knowledge of the world, developing skills and physical or emotional well-being. There is a system in place for managing risks linked to ponds, drains, pools or any natural water, so that they are made safe for children.

19.5 Children are supervised at all times, and extra care if taken during activities which may carry some level of danger. 

19.6 There is a system for managing access to the premises and a record of visitors kept. 

19.7 Any door fitted with glass has safety glass or is covered with protective plastic film. 

19.8 There are no poisonous or hazardous plants indoors where open access play is delivered. Poisonous or hazardous outdoor plants should be inaccessible to children.

19.9 Adequate public liability insurance for the provision is in place. 

19.10 When operating in a public parks or other public areas, children are not at risk from embers of the public and are protected from unwanted attention. 

Fire risk 

19.11 There is a comprehensive and up to date fire risk assessment for the premises, conducted by a competent person, (a person who has the relevant skills and experience to carry out a fire risk assessment for the premises concerned) see Choosing a competent fire risk assessor. The assessment is reviewed at least every year and conducted afresh if it is out of date, or following any changes to the premises or the needs of children which might materially alter the risk of fire. 

19.12 Adequate precautions are taken against the risk of fire, and any recommendations made the Fires and Rescue Service are complied with. 

19.13 For non-domestic premises all providers comply with the Regulatory Reform (Fire Safety) Order 2005 and accompanying Statutory guidance. Fire safety statutory guidance for small non-domestic premises safe can be found at: A guide to making your small non-domestic premises safe from fire.

19.14 Where required by relevant legislation, gas, electrical, oil or solid fuel burning appliances and fittings, including central heating systems and fires are regularly checked and serviced by an approved technician. Such appliances must conform to safety requirements, are to be appropriately guarded and must not cause a hazard to children. Appropriate certification must be kept and be available for inspection by Care Inspection Wales.

19.15 There are clearly defined procedures, known to all staff, for emergency evacuation of any premises and which include appropriate provision for evacuating disabled staff or children. Fire drills are carried out at least every 6 months, recognising that children benefit from more frequent practice. Records are kept, are kept in a fire logbook for inspection by the Fire and Rescue Service, and safety certificated are obtained as required. 

19.16 There are suitable means of escape for staff and children from all floors including disabled staff and children.

19.17 Fire doors are neither obstructed nor propped open; and fire exits are clearly identified and easily opened from the inside without a key, and lead to an outdoor place of safety accessible to the emergency services. 

19.18 Smoke or heat alarms which conform to BS 5839 are provided as necessary. This includes at least one working smoke or heat alarm on each floor, in the main circulation area (i.e. hallway or landing). A carbon monoxide alarm is also installed in every room containing an appliance burning gas, oil or solid fuel. These are checked to the frequency specified by the manufacturer and kept in working order.

19.19 If there is a kitchen on the premises used to cook food, it is only so used by staff who do not have simultaneous responsibility for providing care. If children are allowed in the kitchen, they are supervised by staff who do not have simultaneous responsibility for cooking food.

19.20 When services are out and about in community and undertaking fire activities, they are required to have means to put the fire out.

19.21 Smoking is not permitted anywhere inside the premises, in the designated outdoor play area(s), or in any area where open access play takes place. Any smoking materials and vapes must be kept out of reach of children at all times.

Transportation 

19.22 There is a procedure for safe conduct of any outings. Records are kept about vehicles in which children are transported, including insurance details and a list of named drivers. 

19.23 Drivers using their own transport have valid driving and vehicle licences, the appropriate insurance cover and where required a current MOT certificate. 

19.24 Care seats appropriate to the age, weight or height of the child should be used when transporting children.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related regulations

Further guidance and support

Audience and overview

Annex A: NMS first aid guidance for paediatric first aid (PFA) training

This guidance forms an important part of the National Minimum Standards (NMS) for regulated childcare for children up to 12 years of age. It provides guidance and advice to enable registered persons and their staff to meet the requirements of first aid that are set out within relevant legislation and the NMS.

The NMS sets the minimum requirements for paediatric first aid (PFA) within registered childcare and play settings. Childcare providers are responsible for identifying and selecting a competent training provider to deliver their PFA training. For PFA, we do not specify exactly which course or awarding body providers take the course with as this will vary across Wales. However, advice is provided to help guide providers in choosing a course and they will need to ensure it meets the requirements of these NMS, the needs of the setting and those that use it. 

We know that many childcare and play settings are keen to have as many staff as possible trained in first aid. Encouraging more staff to complete the full paediatric first aid course would provide an increased level of reassurance for parents/carers using the service and helps ensure that there is always suitably qualified staff available to cover if there are unplanned staff absences. Increasing the number of staff trained in paediatric first aid will also raise confidence around safety awareness and could reduce the likelihood of accidents involving children.

We also encourage settings to consider the number of children, staff and layout of premises to ensure that a paediatric first aider can respond to emergencies quickly.

Providers should prominently display (or make available to parents) staff full paediatric first aid/emergency paediatric first aid certificates or a list of staff who have a current paediatric first aid/ emergency paediatric first aid certificates. 

Providers should consider whether paediatric first aiders need to undertake annual refresher training, during any 3 year certification period to help maintain basic skills and keep up to date with any changes to PFA procedures. 

The criteria of emergency and full PFA courses are:

  • Training is designed for workers caring for children in the absence of their parents/carers and is appropriate to the age of the children being cared for.
  • Adequate resuscitation and other equipment including baby and junior models must be provided, so that all trainees are able to practice and demonstrate techniques. 
  • Following training an assessment of competence leads to the award of a certificate. 
  • The certificate must be renewed every 3 years. 

The Emergency PFA course should be undertaken face-to-face and last for a minimum of 6 hours (excluding breaks) and cover the following areas:

  • be able to assess an emergency situation and prioritise what action to take
  • help child who is unresponsive and breathing normally
  • help child who is unresponsive and not breathing normally
  • help child who is having a seizure
  • help child who is choking
  • help child who is bleeding
  • help child who is suffering from shock caused by severe blood loss (hypovolemic shock)

The full PFA course should last for a minimum of 12 hours (excluding breaks) and cover the elements listed below in addition to the areas set out in paragraph 5 (the emergency PFA training elements outlined in paragraph 5 should be delivered face to face).

  • Help a child who is suffering from anaphylactic shock. 
  • Help a child who has had an electric shock. 
  • Help a child who has burns or scalds. 
  • Help a child who has a suspected fracture. 
  • Help a child with head, neck or back injuries.
  • Help a child who is suspected of being poisoned. 
  • Help a child with a foreign body in eyes, ears or nose.
  • Help a child with an eye injury. 
  • Help a child with a bite or sting. 
  • Help a child who is suffering from the effects of extreme heat or cold. 
  • Help a child having: a diabetic emergency; an asthma attack; an allergic reaction; meningitis; and/or febrile convulsions.
  • Understand the role and responsibilities of the paediatric first aider (including appropriate contents of a first aid box and the need for recording accidents and incidents). 

The criteria above was produced to reflect the relevant parts of the Health and Safety Executive’s (HSE) first aid at work (FAW) content and was based on the guidance HSE used to provide to training providers when they regulated FAW training providers directly. 

Face to face means trainers are physically present with their trainees. This excludes the use of online platforms.

Audience and overview

Annex b: guidance for administering liquid paracetamol when children become unwell at the registered setting

Introduction

The following guidance supports Standard 7 Healthcare (specifically, Standards 7.1 to Standards 7.5) and Standard 8 Medication. It covers the occasional administration of liquid paracetamol to children if they become acutely unwell during their time at your setting. 

The health and wellbeing of children must always be protected and is a regulatory requirement. 

Children who are already unwell, have a high temperature or are infectious should not be received into the setting. This is to protect the health of other children and staff (including those that are vulnerable). 

Registered settings must continue to adhere to Standard 7.2 Healthcare which states:

No child is received if he/she appears to be ill. If children become unwell during their time in the childcare or play setting, care is taken to prevent possible infection of other children and parents are notified as soon as possible.

Standard 7.2 relates to occasions when children become acutely unwell, especially if they are at risk of seizures, have a high temperature or are infectious. This is not the same as a child who is teething or has a common cold or cough. 

It must not be assumed that a child is better after receiving liquid paracetamol, and the child should be collected by a parent/carer as soon as is practicable after the child becomes unwell.

Public Health Wales provides a practical guide and comprehensive information for childcare providers on managing cases of infectious diseases in children and young people settings. Information for parents is available on the NHS website to determine and make an assessment if their child should attend childcare or school. Is my child too ill for school?

Children with mild respiratory symptoms such as a runny nose, sore throat, or slight cough who are otherwise well and do not have a high temperature can continue to attend their day care setting. 

The administration of Liquid Paracetamol is reserved for urgent situations in which it is impracticable for a child’s parents/carers to collect the child promptly and only where such administration is in accordance with the guidance below.

Guidance for registered settings to obtain, store and administer liquid paracetamol subject to the following general conditions and liquid paracetamol-specific conditions being met:

General conditions

  • The registered setting has a medicine policy which describes the circumstances in which liquid paracetamol may be administered to a child who is attending the setting. 
  • The medicine policy has been shared with the parent/carer and sets out the arrangements and procedures in place to support the safe administration of prescribed and non-prescribed medication, including when there is an urgent need whilst a child is being cared for at the registered setting, for example, in the event of a child having a high temperature; and
  • The child’s parents/carers have given written prior permission for the registered setting to administer liquid paracetamol to the relevant child in the circumstances described in the medicine policy.
  • The child’s parents/carers will give, wherever possible, verbal consent for each subsequent occasion when liquid paracetamol is administered.

Conditions relating to each occasion liquid paracetamol can be administered

In situations where a child becomes unwell whilst at the registered setting, it is most appropriate for the child to be collected by a parent or carer. 

However, in circumstances where parents have given prior written consent and they are not able to collect their child immediately it would be appropriate to administer liquid paracetamol in the following occasions subject to the conditions outlined:

Occasion 1: the child’s parent or carer has been contacted but there is going to be a delay in collection:

  • the child’s parent or carer gives verbal consent for the dose of paracetamol to be given
  • Liquid paracetamol is given only if a period of at least 4 hours has passed since the last dose of paracetamol was given to the child
  • the parent or carer has arranged to collect the child from the registered setting as soon as is practicable

Occasion 2: the registered setting has attempted to contact the child’s parent or carer, but they cannot be contacted:

  • the registered setting must contact NHS 111, and a healthcare professional (at NHS 111) has advised that it would be appropriate for a dose of liquid paracetamol to be given
  • the registered setting should subsequently contact the child’s parent or carer to arrange for the child to be collected from the registered setting at the earliest opportunity/as soon as is practicable

Storage, administration and record keeping

The Welsh Government recommends that registered providers obtain, store and administer liquid paracetamol in the limited circumstances described in this guidance. 

The Welsh Government recommends using sachets of paracetamol sugar free oral liquid each containing 120mg of paracetamol in each 5mL because they are easier to store, have labelled expiry dates, and reduce cross-contamination between children. 

Paracetamol sugar free liquid is available in bottles and sachets. For some children sachets provide the correct dose by use of a single or multiple sachets, without the need for a measuring spoon or oral syringe. However, for some children it would be necessary to use part sachets. Registered providers should determine the most appropriate presentation of paracetamol sugar free liquid for their setting. Where bottles of liquid paracetamol containing multiple doses are used, registered providers should have in place arrangements for the careful management of cross contamination and accurate dosage measuring. These should be documented and implemented by the manager or person responsible for administering medication. 

It is also necessary for anyone responsible for administering medication to have received information on the importance of following any directions for use such as shaking the bottle well before opening (to ensure correct dosing).

Advice about purchasing Liquid Paracetamol can be obtained from any pharmacy.

The registered setting must ensure arrangements are in place for the safe storage, administration and record keeping of doses of liquid paracetamol used in accordance with the medicine policy. 

The expiry dates of all stocked medicines must be checked regularly (at least every 3 months), and before each administration.

All doses of liquid paracetamol administered to a child at a registered setting, following this guidance, should be recorded at the time of administration. The day care provider is required to maintain a written record and notify the parent upon collection of the child.

All doses of liquid paracetamol administered to a child at a registered setting, following this guidance, should be recorded at the time of administration. The day care provider is required to maintain a written record and notify the parent upon collection of the child.

Audience and overview

Annex c: NMS safeguarding guidance (roles and responsibilities)

This guidance provides details about safeguarding training appropriate to different roles within the childcare and playwork sector. 

Group A (Level 1) safeguarding awareness 

Group A (Level 1) safeguarding awareness courses provides the knowledge and skills needed to safeguard children. It describes the different types of abuse, how to recognise them, and how to respond to concerns. It also explains how to correctly report concerns.

This mandatory training should form part of an employees’ induction for all staff. 

Required roles 

Employees who may or may not directly work with children but may work in a building where a day care provision is based; or members of a Board / Committee who support a day care provision.

Examples include (not exhaustive): 

  • caretaker/ cleaner/ cook 
  • non-working committee members 
  • secretary/ administrator/ receptionist 
  • volunteers (dependent upon level of supervision. If left alone with children, Group B training would be more appropriate)
  • Seasonal open access playworkers (Recommended that Social Care Wales Safeguarding E-learning module is accessed (1hr))

Course type and considerations: 

  • online course: Group A Safeguarding via Social Care Wales website
  • duration: up to 2 to 3 hours
  • recommended: to renew every 3 years (as set out in the National Safeguarding Training, Learning and Development Standards and Framework

Group B (Level 2) safeguarding intermediate course 

Intermediate safeguarding children courses help to increase existing safeguarding knowledge and teach more about what is involved in the safeguarding process. The course shows how to identify abuse, and report concerns as well as learn more about the safeguarding structure, recognising risks and what happens after a report has been made. 

Required roles 

For employees who work directly with children. 

Examples include (not exhaustive): 

  • playworker
  • transport driver
  • volunteers (dependent upon level of supervision)

Course type and considerations: 

  • face to face course, where possible, or blended learning
  • duration: 4 to 6 hours/1 day/2 x evenings 

Recommended: to renew in line with the National Safeguarding Training, Learning and Development Standards and Framework. 

Group C (Level 3) advanced safeguarding course 

Advanced safeguarding courses teach more about what the role involves and helps to understand the safeguarding process in more detail. The course uses a variety of written activities and interactive exercises to help review and develop the safeguarding procedures within the setting and ensure that all staff members understand their responsibilities towards safeguarding children. Includes topics relating to allegations of abuse against a staff member and how to deal with these, understanding key legislation and guidance which underpins settings policy for children’s safety and welfare, roles to play in the multi-agency child protection process including case conferences and providing written reports. 

Required roles

Persons in contact with children and have ultimate safeguarding responsibility for the provision. These practitioners will need to have all the knowledge and understanding of the standards in groups a and b.

Examples include (not exhaustive)

On site:

  • playwork manager
  • setting leader 
  • person in charge 

Potentially off-site:

  • designated safeguarding person 
  • responsible individual 
  • registered person 

Course type and considerations

Face to face course where possible. 

Durations: 2 days 

Recommended: to renew in line with the National Safeguarding Training, Learning and Development Standards and Framework.
 
Designated safeguarding person: This term is used throughout the National Safeguarding Training, Learning and Development Standards. A designated safeguarding person is “the identified person within the organisation who is available to discuss safeguarding concerns.” They should be consulted as to whether to raise a safeguarding concern with the local authority, will manage any immediate actions required to ensure the individual at risk is safe from abuse. All practitioners should know who to contact in their setting for advice and they should not hesitate to discuss their concerns no matter how insignificant they may appear. 

Designated safeguarding leads are the first point of contact for staff members, families, carers and other people who have access to settings, so it’s essential that knowledge of child protection procedures is in-depth and up-to-date.

Further guidance and support 

Providers can get more information about safeguarding training from the following sources: 

Please ensure that the safeguarding course for which you enrol reflects practices and procedures in Wales, not in England i.e., that they reflect the Wales Safeguarding Procedures. 

Social Care Wales provide the Group A Safeguarding course.

The term ‘practitioners’ is used throughout the National Safeguarding Training, Learning and Development Standards. This has been used as a blanket term to describe anyone who is in “paid employment as well as unpaid volunteers”.

Audience and overview

Glossary

Adverse childhood experiences (ACEs)

Chronic stress on individuals during childhood. Such stress arises from the abuse and neglect of children but also from growing up in households where children are routinely exposed to issues such as domestic violence or individuals with alcohol and other substance use problems. Collectively such childhood stressors are called ACEs (adverse childhood experiences).

Additional learning needs (ALN)

Children and young people with learning difficulties or disabilities that need extra support to learn.

Additional support needs 

Additional support needs refer to the extra or different support that a child or young person may require, at any time, to play, participate, learn, develop, and thrive alongside their peers. 

Anti-racist 

Actively identifying and eradicating the systems, structures and processes that produce radically differential outcomes for ethnic minority groups. It involves acknowledging that even when we do not regard ourselves as ‘racist’ we can, by doing nothing, be complicit in allowing racism to continue.

Appropriately supervised

Refers to a situation in which an unqualified or volunteer staff member is overseen by a qualified individual who is present and able to monitor their practice at all times. The supervising qualified person must be readily accessible, aware of the actions and responsibilities of the unqualified staff member, and able to intervene or provide guidance whenever necessary to meet children’s needs and ensure their safety and wellbeing within the setting. 

Care Inspectorate Wales (CIW)

The regulatory body responsible for ensuring that childcare Regulations and NMS standards are met – CIW register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales.

Chwarae o Safon

Chwarae o Safon is Play Wales’ playwork quality mark. Chwarae o Safon is intended to be used in unregulated playwork settings, as well as settings regulated by Care Inspectorate Wales (CIW). It also applies to those involved in playwork in non-dedicated playwork settings. 

Cwlwm  

A consortium, made up of 5 childcare and play partners, who support childcare and play settings with guidance and membership, encouraging quality and sustainable settings. 

The partners are:

  • Mudiad Meithrin (MM) which specialises in Welsh-medium early years provision.
  • Coram PACEY Cymru which promotes best practice and supports childminders. 
  • National Day Nurseries Association Cymru (NDNA Cymru) which provides specific information, advice and training on running a nursery in Wales.
  • Early Years Wales which promotes and supports bilingual pre-school care, education and learning through play across Wales.
  • Clybiau Plant Cymru Kids’ Clubs (CPCKC) which aims to help communities in Wales by promoting, developing and supporting quality, affordable, accessible out of school childcare clubs. 

Diversity and anti-racist professional learning (DARPL)  

DARPL brings together a diverse team of providers with lived and professional experience. Supports anti-racist professional learning and leadership for childcare play and early years through a learning and resource hub. 

Disclosure barring service (DBS) 

A DBS check is a way for employers to check your criminal record, to help decide whether you are a suitable person to work for them. This includes deciding whether it is suitable for you to work with children or vulnerable adults. 

Early childhood play, learning and care provision (ECPLC)

Early Childhood Play, Learning and Care provided by the childcare or play setting or nursery education provided in a school. This is provision for babies and young children aged 0 to 5 years old.

Early years

Defined by Welsh Government as the period in a child’s life from 0 to 7.

Equality Act 2010 

The Equality Act 2010 provides a legal framework to protect people from discrimination in the workplace and in wider society. 

Excepted from registration (Exceptions)

Settings which fall within the circumstances set out in the Child Minding and Day Care Exceptions (Wales) Order 2010 and are not required to register with Care Inspectorate Wales.

Food Standards Agency and Environmental Health 

Organisation that safeguards public health and protects the interests of consumers in relation to food.

Health and Safety Executive (HSE) 

The national regulator for workplace health and safety.

Inclusive and accessible play space

An inclusive and accessible play space is a space which is barrier-free, which meet the wide and varying needs of every child. All children will enjoy high levels of participation opportunities, equally rich in play value.

National Minimum Standards for Regulated Childcare for children up to 12 years of age 

Standards that are used to support child minding and day care settings to meet the childcare regulatory requirements for care for children up to the age of twelve and issued under regulation 14 of the Child Minding and Day Care (Wales) Regulations 2010 (as amended).

National Training Standards (Social Care Wales)

A comprehensive framework for the training, development, and ongoing education of the social care work force in Wales. The standards are designed to ensure that all staff working within social care services possess the necessary skills, knowledge, and values to deliver high-quality, person-centred care and support. 

Play

Play is a behaviour, activity or process initiated, controlled and structured by children, as non-compulsory, driven by intrinsic motivation, not a means to an end and that has key characteristics of fun, uncertainty, challenge, flexibility and non-productivity.

Play Wales

The national charity for children's play, provides advice and guidance to support all those who have an interest in, or responsibility for providing for children's play. 

Playworker

Member of staff who works to facilitate children’s play in line with the Playwork Principles may work unsupervised as part of a wider team and have various responsibilities within that team. 

Practitioners

This generic term refers to the adults that work with children paid or unpaid.

Premises 

“Premises” includes any area and any vehicle. 

Registered person 

The person registered with CIW to act as a child minder or provider of day care.

Regulated day care

Regulated day care provision encompasses a wide range of different types of provision, that are subject to legislative and regulatory requirements National Minimum Standards for Registered Childcare (NMS) and are registered and inspected by CIW.

Regulations

The Child Minding and Day Care (Wales) Regulations 2010 (as amended).

Risk benefit assessment 

A process of risk assessment focussed on determining whether the benefits of a particular activity outweigh the residual risks of harm. 

Safe and secure

As safe and secure as reasonably practicable in an open public space and that this is managed through Risk Benefit Assessment and visitor logs.

Social Care Wales

Social Care Wales (SCW) are the regulatory body for social care with responsibility for workforce development of the social care and early years and childcare sector in Wales. SCW is focused on taking action to build confidence, seek improvement and support the development of the social care and early years and childcare workforce. SCW host the qualifications framework for childcare which specifies the recognised qualifications for those working in early years and childcare.

Social model of disability

Under the social model of disability, a disabled child is a child who has an impairment or condition and is disabled by barriers in society, rather than by their impairment itself.

Statement of purpose

A statement that all registered childcare providers are required to have, by law. The statement must include all the information under Regulation 15 of the Child Minding and Day Care (Wales) Regulations 2010 about the aims and objectives and other relevant matters about the service to be provided for children under the care of the registered person. 

Staff 

Refers to staff within the day care setting in question, whether paid or unpaid and who may have undertake a number of different roles (including non-playwork roles).

Supervision and appraisal

Refers to a regular, planned process that supports employees to reflect on their work, manage responsibilities and wellbeing, and maintain safe and effective practice. Appraisal is a formal review of an employee’s performance over a set period, used to recognise achievements, identify development needs and agree future objectives. 

The Measure

The Children and Families (Wales) Measure 2010.

Trauma-informed approach

This an approach which recognises that everyone has a role in facilitating opportunities and life chances for people affected by trauma and adversity. It is an approach where a person, organisation, programme or system realises the widespread impact of trauma and understands potential paths for healing and overcoming adversity and trauma as an individual or with the support of others, including communities and services.

Unqualified/volunteer

An individual working in a registered day care setting who does not hold a recognised qualification required for the role/service type. This definition also encompasses staff members who may be actively working towards achieving the required qualification. These individuals may be employed or carry out tasks within the setting on a volunteer basis.

Unincorporated association

An association which does not have legal personality separate from its members.

United Nations Convention on the Rights of the Child (UNCRC) 

The UNCRC is an international agreement setting out the rights of children. The rationale for the UNCRC is that children’s rights need specific consideration due to the special care and protection often needed by children and young people. It is a list of rights that all children and young people have.

Wales Safeguarding Procedures 

The roles and responsibilities for practitioners to follow to ensure that they safeguard and protect children and adults who may be experiencing or at risk of abuse and neglect. In relation to children, this also includes any other form of harm.

Working Together to Safeguard People: Code of Safeguarding Practice

Non-statutory guidance setting out clear principles and standards for individuals, groups and organisations to follow in order to protect individuals, especially children and vulnerable adults, from harm and abuse. It emphasises partnership working, accountability, and the importance of promoting wellbeing, ensuring that safeguarding responsibilities are understood and acted upon effectively by all those involved.

Wellbeing 

State of being comfortable, healthy or happy.