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Health and social care

30% of people have had a GP appointment since April 2020. 91% of those who had a telephone consultation with their GP were satisfied with the care received, similar to August. 14% of people have had a hospital appointment since April 2020. In that time, 82% of hospital appointments were face-to-face.

33% of people say they are in very good health, and 46% in good health.

4% of people are carers, and 3% are care users. 82% of people who have received social care since the start of April rate support services as excellent or good.

13% of people say they think they have had COVID-19 (coronavirus) at some point, a similar level to June, July and August 2020.

Chart 1 shows that the percentage of people who said that they think they have had coronavirus reduced each month from 17% in June to 13% in September.


11% of people said they currently smoke. 31% of smokers said they smoked more than usual in the last three months, similar to August. 42% of smokers smoked the same as usual in the last three months and 27% smoked less than usual.

Chart 2 shows that in 2019-20 17% of people said they currently smoke, with lower percentages reported in the monthly surveys in 2020.


28% of smokers said they had tried to give up smoking in the last 3 months, up from 19% in August. 

Physical activity

13% of people say they cycle at least once a week, similar to August and July.

86% of people say they went out for a walk in the last week, similar to August and July.

61% of people reported they were active for at least 150 minutes in the previous week, similar to August and July and up from 53% in 2019-20. In contrast 24% of people were active for less than 30 minutes in the previous week, similar to August and July and down from 33% in 2019-20.


56% of people are in paid work. 3% of households contain someone who is furloughed, down from 6% in August.

66% of workers agree that the coronavirus situation has caused problems for their work.

Work situation

36% of workers say they can do most or all of their work from home, similar to August (37%).

Sense of community

75% of people agree: that they belong to the area; that people from different backgrounds get on well together; and that people treat each other with respect. This is up from 52% in 2018-19.


3% of people are falling behind or constantly struggling to keep up with bills, similar to August.

6% of people have agreed a repayment break on a loan or bill, similar to August.

Universal Credit

8% of people report they have received Universal Credit in the last three months.

4% say they have received, or wanted to receive food from a food bank due to lack of money.

Quality information

Telephone interviews were carried out with a random sample of people who had previously taken part in the National Survey for Wales face-to-face.  Detailed charts and tables of results are available in our interactive results viewer. For information on data collection and methodology please see our quality report.

National Statistics status

The United Kingdom Statistics Authority has designated these statistics as National Statistics, in accordance with the Statistics and Registration Service Act 2007 and signifying compliance with the Code of Practice for Statistics.

National Statistics status means that official statistics meet the highest standards of trustworthiness, quality and public value.

All official statistics should comply with all aspects of the Code of Practice for Statistics. They are awarded National Statistics status following an assessment by the UK Statistics Authority’s regulatory arm. The Authority considers whether the statistics meet the highest standards of Code compliance, including the value they add to public decisions and debate.

It is Welsh Government’s responsibility to maintain compliance with the standards expected of National Statistics. If we become concerned about whether these statistics are still meeting the appropriate standards, we will discuss any concerns with the Authority promptly. National Statistics status can be removed at any point when the highest standards are not maintained, and reinstated when standards are restored.

The continued designation of these statistics as National Statistics was confirmed in June 2020 following a compliance check by the Office for

Statistics Regulation (letter of confirmation). These statistics last underwent a full assessment (full report) against the Code of Practice in 2013.

Since the latest review by the Office for Statistics Regulation, we have continued to comply with the Code of Practice for Statistics, and have made the following improvements:

  • provided more detailed breakdowns in the results viewer and made it easier for users to compare results across years
  • updated the survey topics annually to ensure we continue to meet changing policy need
  • made regression analysis a standard part of our outputs to help users understand the contribution of particular factors to outcomes of interest

Well-being of Future Generations Act (WFG)

The Well-being of Future Generations Act 2015 is about improving the social, economic, environmental and cultural wellbeing of Wales. The Act puts in place seven wellbeing goals for Wales. These are for a more equal, prosperous, resilient, healthier and globally responsible Wales, with cohesive communities and a vibrant culture and thriving Welsh language. Under section (10)(1) of the Act, the Welsh Ministers must (a) publish indicators (“national indicators”) that must be applied for the purpose of measuring progress towards the achievement of the wellbeing goals, and (b) lay a copy of the national indicators before the National Assembly. The 46 national indicators were laid in March 2016. The National Survey collects information for 15 of the 46 indicators.

Further information on the Well-being of Future Generations (Wales) Act 2015.

The statistics included in this release could also provide supporting narrative to the national indicators and be used by public services boards in relation to their local wellbeing assessments and local wellbeing plans.

Contact details

Statistician: Scott Armstrong
Telephone: 0300 025 0056

Media: 0300 025 8099

Ystadegau Gwladol

SB 36/2020