Recruiting for impact: a guide to successful public appointment recruitment - Communicate clearly and transparently throughout

Clear, timely communication builds trust and supports an equal candidate experience.

• Provide clear information about stages, criteria and expected timeframes.
• Keep candidates informed about progress and outcomes.
• Offer feedback that is constructive and linked to criteria.
• Make sure communications are accessible, jargon‑free and available in alternative formats if needed.

Transparency helps candidates feel respected and informed, reduces anxiety, and signals professionalism and inclusion at every stage.