RPW Online guidance for customers: how to use your home page

Home page

Once you have confirmed you have read and accepted the Terms and Conditions and set your Business Areas, you are now through to your RPW Online Account. The first page you will see is your Home Page.

The welcome banner will display: 

On the top left:

• The name of the person who has logged in
• The Customer Reference Number (CRN)
• The Trading Title for the business

On the top right:

• Your profile
  a)    Access or create a CRN
  b)    Change your sign in details
   
• Language (The page will be displayed in the language that you identified while registering. However, you have the option here to switch between languages whilst using RPW Online.
• Note: If you amend the language here it will not change the preferred language you registered, but if you bookmark or add the page to your browser favourites, the page will display the language you were using at the time you saved the page)
• Sign out

Your Green Menu Bar will have options for you to drop down and select so that you can view or make amendments to your details.

Note: the options displayed and the ability to amend areas in this bar are dependent on the level of access given to you by the CRN administrator.

1. Home – 
   a.    Will display the Homepage.
2. CRN Details
   a.   Customer Details
   i.    General Details – View and Amend Business Details.
   ii.    Addresses – View and Amend Addresses relating to the Business.
   iii.   Business Areas – View and amend Business Areas.
   b.   Manage Individuals
   i.    Amend and view details of all individuals associated with the business.
   c.   Entitlements – Manage and View BPS Entitlements relating to the business.
   i.    Financial Information - View Bank Details relating to the business.
   ii.    Online Preferences - View and amend how you receive notification of new messages.
   d.    Manage Agents/ Farming Unions – View and amend Third Parties who can act on behalf of the business.
3. Land
   a.    Maps relating to the management of land, management of CPH and management of any claims made.
4. Correspondence
   a.    Documents – View any documents that have been uploaded or downloaded.
   b.    Messages – View any messages that have been sent or received.
5. Forms
   a.    View, complete and submit forms electronically.
6. Contracts and Small Grants
   a.    Contracts – Review, complete and Submit Contracts.
   b.    Small Grants – Complete expressions of interest for Small Grants claims.
   c.    Document Upload – Upload geotagged photographs to support claims grants or contracts.
7. Woodland Plans – View and manage your Woodland Plans.

Your Home page will also show a Notification area in Blue to keep you up to date.

At the top of the ‘Home Page’ you will be able to see the latest documents sent to you (RPW Documents) and the latest documents you have submitted to RPW (Your Documents).

Under this section is the ability to Register with Farming Connect (having access to this section relies on your role within the business).

The bottom left of the screen contains a section with links to the most popular forms.

The bottom left of the screen contains a section with links to other services that are available. For quick reference please see a list of these websites below: -

1. BCMS - https://secure.services.defra.gov.uk/wps/portal/ctso
2. Farming and scheme information - https://www.gov.wales/rural-grants-payments
3. Bovine TB - https://www.gov.wales/bovine-tb-0
4. Farm animal movements and identification - https://www.gov.wales/keeping-animals
5. Farming Connect - https://businesswales.gov.wales/farmingconnect/
6. Welsh Government Offices - https://www.gov.wales/welsh-government-offices
7. Marine and Fisheries Grants - https://www.gov.wales/marine-fisheries-grants
8. EID Cymru - https://www.eidcymru.org/