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This paper presents findings from a qualitative study of individuals who received financial support during self-isolation.

The conclusions from this research can be summarised as follows:

  • self-isolation had adverse impacts on the finances of many participants in this research
  • awareness of the scheme and discretionary payment was quite low
  • the online application process was not felt to be a barrier for most of those applying for support
  • the scheme and discretionary payment were clearly making a difference to recipients’ financial circumstances resulting from the self-isolation period and the financial support was welcomed


Ian Jones

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Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.