The occupancy surveys provide trend information on the demand of tourist accommodation in Wales for 2020.
The hotel industry was severely impacted by the COVID-19 pandemic. Overall, room occupancy among reporting hotels was just 45% in 2020 and bedspace occupancy was 31%. Prior to the pandemic, hotels in Wales achieved consistent room occupancy of around 65% and bedspace occupancy close to 50%.
The guesthouses/B&B sector was also severely affected. In 2020, room and bedspace occupancy was 36% and 30% respectively.
The self-catering sector fared much better overall than the serviced sector. Unit occupancy was 52% in 2020, a fall of 5 percentage points on the previous year.
As with the self-catering sector, both static caravans & holiday homes and touring caravans & campsites recovered well once restrictions had ended in July. Self-contained static caravans and holiday homes fared better, with a seasonal May-October average occupancy similar to previous years at 89%, whereas touring caravans and camping sites saw a seasonal pitch occupancy of 32%, somewhat lower than previous years.
Hostels and Bunkhouses struggled in 2020, reporting on average just 25% bedspace occupancy, as restrictions on the number of guests from different households staying in dorm rooms made it difficult to fully reopen.
Due to a processing error, data relating to hotels with 51 to 100 rooms for 2018, 2019 and 2020 have been revised in this publication.
Wales tourism accommodation occupancy surveys, 2020 (revised) , file type: PDF, file size: 6 MB
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