How to change your user profile details for your WEFO Online account
This guidance is intended for users who want to change their user profile details for their WEFO online account. For guidance on how to change your password or amend your security preference please visit WEFO Online guidance.
To change your user profile, you will need to log into your WEFO Online account
- go to sign in to WEFO Online:
- select Sign in
- from the Government Gateway page, enter your Government Gateway user ID and Password, then select Sign in
- if you have set up more than one access code, select Text message, Voice call or Authenticator app for smartphone or tablet, then select Continue
- Enter the access code, then select Continue, you will then be signed in to WEFO Online
- select your user name
To change your Telephone number, Mobile number or Job title
- select Edit in the Personal details section
- enter the new Telephone number, new Mobile number, new Job title, then select Submit
To change your current Address
- select Edit in the Address details section
- select Edit current address then select Continue
- enter Building Number or Building Name, Address including Town or City, County, Postcode, select Country from the dropdown, then select Submit
To change your Address to an existing address associated to the Business Party
- select Edit in the Address details section
- Select an existing address associated to the Business Party then select Continue
- Identify the correct address then press Select
To change your Language preferences
- only complete this section if you are receiving WEFO funding
- select Edit in the Language preferences section
- select the preferred language preference for Telephone calls, Written correspondence, Emails, Meetings then select Submit