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How to remove your security preference on WEFO Online.

First published:
14 January 2021
Last updated:

Removing your security preference from your WEFO Online account.

Go to sign in to WEFO Online:

  • select Sign in
  • enter your Government Gateway user ID and Password and select Sign in
  • enter the Access code shown on the Authenticator app, Text message or Voice call and select Continue
  • select your user name
  • select Profile management
  • select How you get access codes

To change a security preference that you have already set for Text Message option, select Change:

  • select Remove this option and select Continue
  • select Yes and select Continue
  • select Back to your details

To change a security preference that you have already set for Voice call option, select Change:

  • select Remove this option and select Continue 
  • select Yes and select Continue
  • select Back to your details

To change a security preference that you have already set for Authenticator app for smartphone or tablet option, select Change:

  • select Remove this option and select Continue
  • select Yes and select Continue
  • select Back to your details

If you want to add a new security preference and need further guidance please refer to: How to add an additional security preference

Once you have set up your security preference, you can change it later.  If you need further guidance on how to do this, please refer to: How to change your security preference