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This analysis reports on the use of and attitudes towards the Welsh language with service providers. It also reports on awareness of the orange “Cymraeg” logo.

The findings in this statistical bulletin are based on data from the Welsh Language Use Survey 2019 to 2020. The survey ended earlier than planned in March 2020 due to the coronavirus (COVID-19) pandemic. More information on the survey methodology, and the consequent limitations of the data, is available in the section on quality and methodology information.


Datasets and interactive tools

Welsh language use with services (Welsh Language Use Survey): July 2019 to March 2020 , file type: ODS, file size: 107 KB

107 KB
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Patience Jones

Rydym yn croesawu gohebiaeth yn Gymraeg / We welcome correspondence in Welsh.


Telephone: 0300 025 8099

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.