How we manage information About information we manage and hold at the Welsh Revenue Authority. Following the restrictions put in place due to coronavirus (COVID-19), here’s an update on how we’re managing information: all our people are working with secure remote digital access all personal data held on paper files remains secured all hard copy tax returns and correspondence continue to be handled securely most of our records are held digitally and our digital processes are unaffected Privacy policy Using email to correspond about tax Our approach to social media Publication scheme Public task statement Information management and governance policy Retention and disposal schedule Appropriate policy document