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Research on zero-hours contracts, call-clipping and awareness of the 2017 regulations on these within the domiciliary care sector.

The report sets out the findings from a research project exploring the use of zero-hours contracts and call-clipping within domiciliary care. The research took place between 2022 and 2023.

This report summarises how the reception of 2017 regulations aimed to regulate the use of zero-hours contracts, as well as the impact of COVID-19 and considerations of call clipping within the sector.

Reports

Main report , file type: PDF, file size: 1 MB

PDF
1 MB
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Summary , file type: PDF, file size: 210 KB

PDF
210 KB
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Contact

Analysis and Innovation Team

Rydym yn croesawu gohebiaeth yn Gymraeg / We welcome correspondence in Welsh.

Media

Telephone:

0300 025 8099

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.