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Laura Chapman

A passion for learning has transformed Laura Chapman from a shy teenager to a confident team leader with MotoNovo Finance in Cardiff.

The 21-year-old former Maesteg School pupil joined the car finance and loan company on a fixed term 18 month contract as a 17-year-old after choosing to earn and learn on an apprenticeship.

She quickly progressed from a Level 2 BTEC Diploma in Professional Competence for IT Professionals to an Apprenticeship in IT, Software, Web and Telecoms Professional, an ITIL Version 4 Certificate and now an ILM Level 3 in Management with ALS Training.

The knowledge and skills gained have boosted her confidence to lead a team of eight analysts, to resolve IT issues for more customers and to positively impact the business.