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2. Eligibility

The Help to Stay - Wales scheme aims to work alongside support offered by your mortgage lender and in line with the UK Mortgage Charter.

You must speak to your existing mortgage lender to see if they can help you before you apply to the Help to Stay – Wales scheme.

The scheme may be able to help you if all of the eligibility criteria is met.

To be eligible, you must:

  • be having difficulty, or facing difficulty paying your mortgage 
  • be at risk of losing your home
  • only have your existing mortgage secured against your property
  • have a total household income of less than £67,000 per year

In addition, the property must be:

  • in Wales
  • valued at less than £300,000
  • the only property that you own

You will not be eligible if:

  • you have more than one loan secured against your home, for example a second charge or a charging order
  • your application is not completed by all the home owners