National Minimum Standards for Regulated Childcare for children up to the age of 12 years: statutory guidance

Child minding and day care providers

All those with an interest in child minding and day care, parents and carers, local authorities and organisations in the child minding and day care sector. 

The National Minimum Standards (NMS) has 2 distinct parts. 

• National Minimum Standards for Regulated Childcare for children up to the age of 12 years: statutory guidance.
• National Minimum Standards for Regulated Day Care Open Access Play for children aged 5 years to 12 years: statutory guidance. 

This document replaces the National Minimum Standards for Regulated Childcare (NMS) published in November 2023.

The standards in this document will be used to determine whether child minding and day care settings are providing adequate care for children up to the age of 12. The National Minimum Standards for Open Access Play is provided separately.

The NMS is statutory guidance issued under the Children and Families (Wales) Measure 2010 and the Child Minding and Day Care (Wales) Regulations 2010 (as amended). 

The standards are made in accordance with section 30(3) of the Children and Families (Wales) Measure 2010 and are designed to assist providers and settings to meet the regulations that are relevant to the service they provide. 

They are to be read in the context of Part 2 (Child Minding and Day Care for Children) of the Children and Families (Wales) Measure 2010, as amended by The Regulation of Child Minding and Day Care (Wales) Order 2016; and associated regulations, the Child Minding and Day Care (Wales) Regulations 2010 (as amended).

Care Inspectorate Wales (CIW) is the regulatory body responsible for registering and inspecting child minding and day care settings in Wales.

Registered child minding and day care providers must have regard to these standards. Compliance with the standards will be taken into account by the regulator in assessing whether a provider is compliant with relevant regulatory requirements.

Any questions should be addressed to:

Early Years, Childcare and Play Division
Welsh Government
Cathays Park
Cardiff
CF10 3NQ

E-mail: childcareandplaymailbox@gov.wales

• The Children and Families (Wales) Measure 2010.
• The Child Minding and Day Care Exceptions (Wales) Order 2010 (as amended).
• The Child Minding and Day Care (Wales) Regulations 2010 (as amended).
• The Child Minding and Day Care (Inspection and Information for Local Authorities) (Wales) Regulations 2010.
• The Child Minding and Day Care (Disqualification) (No.2) (Wales) Regulations 2022.

The introduction, regulated child minding and day care and exceptions sections of the NMS statutory guidance provide information to help registered settings understand what they need to consider when caring for children. The guidance document then sets out all the standards, followed by supplementary guidance in relevant annexes and a glossary of useful terms.

Each standard begins with the child’s voice and a related well-being outcome, followed by the specific requirements. 

Each standard includes links to the principal regulation(s) that are most relevant to the requirements detailed within that standard. 

The list of relevant regulations for each standard is not comprehensive, and it remains the responsibility of the registered person to ensure compliance with all applicable legal requirements and regulatory requirements related to their setting.

Links to further guidance and support are also included throughout. 

The NMS will be put into practice in different ways according to the nature of the service or setting concerned, but all registered persons must have regard to the NMS and meet the relevant regulatory requirements for their service. Registered persons must also comply with any conditions of registration and provide their service in accordance with the statement of purpose for the service. 

The NMS are minimum standards for registration and the provision of quality childcare. The general expectation is that registered persons work toward ensuring that these standards are exceeded. 

This national minimum standards (NMS) replaces the document entitled national minimum standards for regulated childcare, published in November 2023. Separate standalone NMS guidance has been issued for providers of regulated open access play.

The changes fall into 2 main categories:

1. those made following a review of the NMS and a public consultation
2. routine updates designed to keep the NMS aligned with current policies and legislation

Open access play provision

A separate set of standalone NMS for open access play provision has been created to reflect the unique nature of this type of day care. References to open access play have been removed from this guidance. 

Structure and layout of the NMS

The NMS guidance is presented in HTML format with the addition of a printable version to bring the guidance in line with www.Gov.Wales standards and improve its structure, layout and user experience.

How to use the national minimum standards

The “How to use the national minimum standards” paragraph has been updated. Each standard includes the child’s voice and well-being outcome statements followed by the relevant standards, related regulations and links to further guidance. 

High quality provision

This section has been included to strengthen information and requirements with regards to quality, embedding a children’s rights approach.

Definition of open access play

There is an updated definition following recommendation 11.3 of the Ministerial Review of Play (MRoP) Report to review and update the definition of open access play. 

Standard 11 medication and supporting Annex D

Guidance for administering liquid paracetamol when children become unwell at the registered setting, Standard 11 medication has been updated to provide clearer standards and a distinction between prescribed and non-prescribed medication. Annex D provides clarity on the administration of non-prescribed paracetamol oral suspension (“liquid paracetamol”) in the circumstances described. 

Deployment of staff in day care

Standard 13 (DC) Suitable Person (Day Care), Standard 13.4 (DC) and Standard 13.5 (DC) have been added to offer clarification on the deployment of staff across the setting. The standards provide guidance in instances where settings may include additional staff, which are over and above required adult: child ratios to support with meeting children’s individual needs.

Child minder assistants and Annex A (child minder assistants) Standard 13 (CM) suitable person

The changes provide clarity about a child minder assistant’s role. Standard 13 (CM) suitable person 13.4 (CM) is updated to provide clarity about the circumstances when a child minder assistant can start work whilst completing a child minder assistant qualification.

Annex A is updated to provide guidance about the duration a child minder assistant can be left in sole charge of children.

Child minder ratios

Standard 15 staffing ratio (CM), Standards 15.1 (CM), 15.2 (CM) and 15.3 (CM) have changed to reflect numbers of children that child minders may care for, particularly for children under 5, along with changes to support flexible and sustainable child minder provision. 

Introductory chapter

The introductory chapter has been updated. The introduction includes information on high quality childcare and emphasises children’s rights, well-being, relationships, emotional development and lived experience. There are updated links to Welsh Government policies and priorities, along with links to relevant organisations.

Regulated child minding and day care

This has been updated to include new examples of day care provision.

Exceptions: circumstances when registration is not required

This has been updated to introduce future changes to exceptions and explains the transition period (from April 2027 to March 2028) for providers who may no longer be exempt from registration.

Welsh Government has updated and refreshed key references to legislation and/or policy throughout the NMS guidance, including changes to wording to strengthen specific standards. Some important changes include: 

• Standard 6: Working in partnership with parents (Standard 6.11: updated legislative reference).
• Standard 7: Opportunities for play and learning (aligned with Early Childhood Play Learning and Care (ECPLC) principles and Curriculum for Wales references).
• Standard 10: Healthcare (anti- smoking and vaping standards).
• Standard 20: Safeguarding.
• Standard 24: Safety (fire risk standards).
• Glossary: new terms have been added to the glossary.

It is recommended that providers familiarise themselves with this updated NMS and dispose of any previous paper copies.

The Welsh Government’s ambition is to make Wales a wonderful place for people to grow up, live and work. Our childhood experiences, good and bad, have an important role in shaping our future lives. As the provider of a registered setting, you and your staff play a key role in ensuring children can receive the support they need to have the best possible start in life. 

Positive, nurturing relationships with staff play a vital role in shaping children’s social and emotional development. These interactions, alongside those with parents and carers, help children feel secure, valued and understood. By fostering trust, empathy and emotional resilience, childcare and playwork professionals contribute to building strong foundations that support children’s current well-being and future ability to lead happy, healthy and fulfilling lives. 

The national minimum standards support you and your staff to make many positive impacts upon children and their families. As well as supporting your compliance with regulatory requirements, your commitment to maintaining and improving upon these standards contributes to tackling child poverty, and helping children to overcome other forms of adversity, trauma, and inequality. Through nurturing relationships and emotionally responsive care your role can support resilience-building and provide stability that promotes both immediate well-being and long-term development.

For babies and young children, your setting is sometimes a child’s first experience of care outside the family home. This is an opportunity for your setting to make a lifelong impression on a baby and young child’s life. The Welsh Government have worked with childcare, nursery education and playwork practitioners to develop a suite of resources, such as the Early Childhood, Play Learning and Care (ECPLC) Quality Framework, to support the development, care and learning of our youngest children aged 0 to 5 years. These resources describe the common principles that should guide all settings/schools and practitioners and can be used as the basis of support for older children.

The childcare and playwork sector is constantly evolving, and it must be ready to respond to new challenges and changes. These include caring for children with a variety of needs and experiences to provide equal opportunities (Standard 16: Equal Opportunities), for all children in your care. 

Building upon the national minimum standards, what follows below is information about wider child-centred guidance and further reading to support high quality childcare provision. This includes new and emerging issues, advice, and legislation that childcare and playwork practitioners should consider when caring for children. When used together with the standards they provide a holistic approach to supporting high quality child minding and day care provision which has direct benefits for children, their parents and the childcare and play workforce.

High-quality child minding and day care provision goes beyond meeting basic requirements. It creates warm, engaging, and reflective environments where babies and children feel safe, valued, and supported to thrive. At its core is a child-centred, rights-based approach, ensuring that every child’s needs, interests, and voices shape their experiences.

The Welsh Government’s commitment to the UNCRC underpins this approach by ensuring:

• Safety and protection from harm (Article 19). 
• Respect for the views of the child: when adults are making decisions that affect children, children have the right to say what they think should happen and have their opinions taken into account (Article 12). 
• Children in early education are supported to develop their personality, talents and abilities to the full. Children are encouraged to respect human rights, as well as respect for their parents, their own and other cultures, and the environment. (Articles 29).
• Children have the right to relax and play, and to join in a wide range of cultural, artistic and other recreational activities (Article 31).
• Every child has the right to the best possible health, well-being and nurturing care (Article 24).

Key elements of high-quality provision

High-quality provision is child-centred, inclusive, and responsive, achieved through:

• enabling adults who build strong responsive relationships and create a space where children can be curious and engage in their play preferences, supporting them to develop, skills knowledge and resilience
• effective environments that encourage exploration, a space to unwind/relax, independence, and a sense of belonging
• engaging Experiences that foster meaningful play, discovery, and problem-solving at each child’s own pace

Characteristics of high-quality provision

Child minders and day care providers demonstrate high-quality provision by:

• going beyond minimum requirements through continuous reflection and improvement
• embedding best practices that support children’s holistic development
• achieving strong inspection outcomes that recognise their commitment to quality

Using sector-endorsed frameworks such as the Early Childhood Play, Learning and Care (ECPLC) Quality Framework for 0 to 5-year-olds, and Play Wales quality assurance framework ‘Chwarae o Safon’ recognising the importance of the Playwork Principles in supporting quality play experiences in all playwork settings, in Out of School Childcare and Open Access Play.

In practice, this means:

• enabling adults create secure relationships where babies and children feel seen, heard, and valued, encouraging confidence and problem-solving
• effective environments support physical and emotional needs, inspiring play, creativity, and exploration
• engaging experiences are shaped by babies and children’s interests, allowing for open-ended play and hands-on discovery

Continuous reflection and improvement

High-quality provision is dynamic and evolves through ongoing reflection and engagement with babies, children and families. Enabling adults should regularly assess:

• how relationships and interactions support emotional security, learning, and self-expression
• ways to create inclusive, responsive environments reflecting children’s interests and cultures
• strategies to extend learning through play, language, and exploration
• how to ensure children’s voices shape their experiences

Guiding principles: our 7 core aims for Children in Wales

The 7 core aims for Children and Young People in Wales, based on the UNCRC, guide high-quality provision:

• A strong start in life with the best foundation for well-being.
• Access to rich, meaningful learning experiences.
• Good physical, mental, and emotional health.
• Opportunities for play, creativity, and self-expression.
• Being listened to, valued and respected.
• Growing up in safe, nurturing communities.
• Support to overcome barriers linked to poverty and inequality.

By embedding enabling adults, effective environments, and engaging experiences into everyday practice, practitioners help ensure that all babies and children are empowered to flourish, play, and grow in confidence.

Supporting quality improvement

National Minimum Standard 18 and Regulation 16 of the Regulations set out the expectations to review the quality of care provided. Quality improvement tools help practitioners reflect, refine, and enhance their provision, ensuring that all children receive the highest quality care and experiences.

• Resources to improve Quality.

The United Nations Convention on the Rights of the Child (UNCRC) is the basis for all Welsh Government’s policy for and affecting children. It is central to the Welsh Government’s ambition to give every child the best start in life and improve their outcomes. Since 2011, children’s rights have been enshrined into Welsh law through

The Rights of Children and Young Persons (Wales) Measure 2011 which requires the Welsh Ministers to have due regard, when exercising their functions, to specified rights under the UNCRC. 

All those caring for and working with children and young people have a role to respect, protect and fulfil children’s rights. 

• Children’s rights in Wales.
• Children’s rights: online training modules.
• What are children’s rights: Children's Rights Leaflet for Practitioners.
• What are children’s rights: guidance for parents and carers: settings can share these leaflets with parents and carers.

The Equality Act 2010 provides the statutory framework for tackling discrimination and inequality and covers the following protected characteristics.

• Race / ethnicity.
• Gender.
• Gender reassignment / gender identity.
• Disability.
• Age.
• Religion and belief.
• Pregnancy / maternity.
• Sex.
• Sexual orientation.
• Marriage and civil partnership.

Standard 16 covers Equal Opportunities and providers must clearly evidence how they meet these standards and duties under the Equality Act 2010. 

You will wish to consider how your services would affect the following groups of children and young people: 

• those who have experienced Adverse Childhood Experiences (ACEs) and/or wider childhood adversity and trauma
• children with additional learning needs
• disabled children
• neurodivergent children
• children living in poverty
• Black, Asian and minority ethnic children
• Gypsy, Roma and Traveller children
• migrant children
• asylum seeker children
• refugee children
• Welsh-language speakers
• care experienced children
• LGBTQ+ children

This list does not cover all children and young people within your setting, as no 2 people have identical experiences. It provides examples of how children may share different protected characteristics, resulting in differing and specific needs.

As a registered provider you and your staff will need to be familiar with the requirements of the Equality Act 2010 and consider how equality and diversity is promoted and embedded within your setting, and how your setting supports inclusive and accessible provision for children, their families, and staff. 

Welsh Government’s commitment to building an inclusive and equitable society for all Black, Asian and Minority Ethnic people and communities in Wales is set out in the refreshed Anti-racist Wales Action Plan (ArWAP). A toolkit has been developed to support the childcare, play and early years sector to consider actions they might undertake to help shape Wales as an anti-racist country. A range of resources including a tube map has been developed which will support individuals at all levels to identify appropriate resources and training.

The Welsh Language and Cymraeg 2050

The Welsh Language and Education (Wales) Act strengthens our ability to support our Cymraeg 2050 strategy; the Act was passed by Parliament in May of 2025. 

The main aim of the Act is to ensure that, by 2050, all pupils reach the end of compulsory school age as independent and confident Welsh speakers, at least. 

The Act establishes a clear set of measures to support lifelong acquisition of the Welsh language, with a particular emphasis on supporting families and pre‑school‑age children to acquire Welsh at the earliest possible stage.

The Welsh Government places great value on play and its importance in the lives of children in our society. We believe that children have a fundamental right to be able to play, and that play is central to their enjoyment of life and contributes to their well-being. We believe that play is essential for the growth in children’s cognitive; physical; social and emotional development. For children themselves, playing is one of the most important aspects of their lives. High quality play opportunities for all children may contribute to mitigating the negative effects of poverty on children’s lives and help to build their resilience. For children to have sufficient play opportunities, they need time to play, space to play and the recognition by adults that this is every child’s right. This short film produced by Play Wales celebrates children’s play and its importance Film - Play Wales.

Welsh Government undertook an in-depth and collaborative review of its play policy work and considered the progress made in achieving the Welsh Government’s vision for play. The review made key recommendations and suggested milestones for the Welsh Government to consider in building on the progress made in being a play friendly country, giving children and young people sufficient opportunities to play. 

Welsh Government welcomed the Ministerial Review of Play Steering Group Final Report and issued a response outlining the actions it will take forward to meet the recommendations. This included reviewing the NMS with a focus on open access play standards and in collaboration with the sector has developed a standalone NMS statutory guidance for day care open access play.

One of the ways we can support those who have experienced childhood adversity and trauma is to work in a trauma-informed way. A trauma-informed approach is one which recognises and understands the existence, signs, and impact of adversity and trauma, and works in ways which help people to overcome their trauma, build resilience, and avoid re-traumatisation. The Trauma-Informed Wales: A Societal Approach to Understanding, Preventing and Supporting the impacts of Trauma and Adversity’ (also known as the Trauma-Informed Wales Framework) has established 5 practice principles, which should underpin all trauma-informed practice in Wales; and four practice levels, which reflect the different roles people and organisations may have when supporting those impacted by trauma.

ACE Hub Wales has developed a wide range of resources which can support organisations and individuals on their journey’s towards becoming trauma-informed Resources ACE Hub Wales, including a Trauma and ACE (TrACE) informed organisational toolkit TrACE ACE Hub Wales.

The Curriculum for Wales Framework was published as part of the Curriculum and Assessment (Wales) Act 2021.

Under the legislation, registered non-maintained nursery settings, approved and funded by the local authority to provide nursery education, must adopt a curriculum. 

To assist with this legal requirement, Welsh Government worked with experts and practitioners in education and childcare to develop a curriculum for funded non-maintained nursery settings, and assessment arrangements for funded non-maintained nursery settings, for settings and schools to adopt, should they wish to do so.

High-quality nursery education provision is essential to a child’s development. The curriculum for funded non-maintained nursery settings aspires to create positive dispositions towards learning in children which, if nurtured, will last a lifetime and provide the firm foundation which all children need to support them in realising the 4 purposes of the Curriculum for Wales.

The Curriculum for Wales, including the curriculum for funded non-maintained nursery settings, empowers all settings to realise an inclusive curriculum that supports all learners. It seeks to engender in practitioners and children a sense of belonging and pride, celebrating the diverse culture of modern Wales. Non-funded settings are also encouraged to incorporate the developmentally appropriate teaching and learning approaches that underpin the Curriculum for Wales into their practice.

Learn more about the Curriculum for Wales.

Social Care Wales is responsible for promoting and securing high standards across the early years and childcare workforce. It aims to ensure that the workforce in Wales has the right skills and qualifications to work to a high professional standard and can deliver high quality service. 

CWLWM the consortium, made up of 5 childcare and play partners, support childcare and play settings with guidance and membership, encouraging quality and sustainable settings;

• Mudiad Meithrin (MM) specialises in Welsh-medium early years provision. 
• Coram PACEY Cymru provides support to home-based childcare professionals including childminders and nannies. 
• National Day Nurseries Association (NDNA Cymru) provides specific information, advice and training on running a nursery in Wales.  
• Early Years Wales promotes and supports bilingual pre-school care, education and learning through play across Wales. 
• Clybiau Plant Cymru Kids’ Clubs (CPCKC) aims to help communities in Wales by promoting, developing and supporting quality, affordable, accessible out of school childcare clubs. 

Play Wales, the national charity for children's play, provides advice and guidance to support all those who have an interest in, or responsibility for providing for children's play. Play Wales supports the administration and development of the Playwork Education and Training Council for Wales (PETC Wales).

PETC Wales exists to provide a forum for the sector to discuss issues of strategic importance on all aspects of playwork education, training and qualifications in Wales and make recommendations to Welsh Government, Social Care Wales and PETC UK.

Children’s Commissioner for Wales 

The Children’s Commissioner for Wales safeguards and supports the rights of children and young people. The Commissioner also reviews the decisions of public bodies, including the Welsh Government. 

Learn about The Right Way: A Children's Rights Approach (Children’s Commissioner for Wales).

Children in Wales 

Children in Wales can provide support for early years practitioners. They run a Children’s Rights in Early Years Network to make links between practice, policy and research. They also run children’s rights and participation training sessions aimed at practitioners working with babies and young children.

The Glossary provides an explanation for common terms used within this document.

Child minders and day care providers are required to register in accordance with the provisions of Part 2 of the Children and Families (Wales) Measure 2010 (the Measure) and associated regulations. The National Minimum Standards (NMS) is statutory guidance, made under section 30(3) of the Measure and regulation 14 of the Child Minding and Day Care (Wales) Regulations 2010 (the Regulations), which applies to registered child minders and providers of day care for children up to 12 years of age.

The standards are designed to assist registered providers to meet the Regulations that are relevant to the service they provide. Registered persons must have regard to the standards which relate to the type of care provided. 

The NMS statutory guidance are intended to allow a flexible approach, allowing providers to develop quality provision tailored to the needs of children, parents and local communities. They are intended to reflect the needs of children from birth to 12 years, and to be proportional in the way in which they are applied. 

Throughout this document all references to Regulations refer to the Child Minding and Day Care (Wales) Regulations 2010 (as amended).

In all cases, the registered person (namely the registered child minder or registered provider of day care) is ultimately responsible for ensuring compliance with the Regulations, having regard to the relevant NMS. This is always the case, even though in practice the responsibility may be delegated at a day-to-day level to a manager, person in charge or designated member of staff. Where day care is being provided by an organisation (a body corporate or an unincorporated association), a responsible individual who is responsible for day-to-day supervision of the provision of day care must be appointed by that organisation. 

If the organisation is a body corporate, the person appointed as the responsible individual must be a director, manager, secretary or other officer of the organisation. If the organisation is an unincorporated association the responsible individual must be an officer or member of its governing body.

The responsible individual must meet the regulatory requirements in terms of their suitability for the positions (as specified in regulation 6(3)(b)(iii) or (iv) of the Regulations. 

It is the responsible individual who will generally be expected to demonstrate the ongoing compliance of the day care provision with the various requirements of these Regulations, having regard to the relevant standards in the NMS. 

A person in charge must be appointed if the registered person is an organisation and the responsible individual is not in full day-to-day charge of the childcare provision, or if the registered person is an individual who is not in full day-to-day charge. The legal requirements for appointment of a person in charge are found in Part 3 of the Regulations. 

• Any reference to registered persons includes child minders.
• Any reference to parent(s) includes carer(s) and those who are not parents but have parental responsibility.
• References to staff include assistants to child minders and unpaid staff or volunteers.

The legislative framework for regulated child minding and day care in Wales sets out the functions of the Welsh Ministers as the registration authority. These functions are carried out on behalf of the Welsh Ministers by Care Inspectorate Wales (CIW). 

In Wales, child minding and day care for children up to 12 years of age is regulated by CIW. CIW registers, inspects and takes action to improve the quality and safety of regulated services for the well-being of the people of Wales. 

Regulated child minding and day care encompasses a wide range of different types of provision, which are subject to national minimum standards. The standards within this document are for regulated child minding and day care (excluding open access play). Open access play services are subject to different standards.

Individuals and organisations who make a registration application must meet the statutory test under section 26 of the Measure, namely that they are not disqualified from registration and satisfy and are likely to continue to satisfy the suitability requirements set out in the Regulations. 

Further information about registering to provide a service is available Register to provide a service: Care Inspectorate Wales.

Some registered care settings are funded by local authorities to provide nursery education for 3 to 4-year-olds, in line with the requirements of the Curriculum for Wales (set out in the Curriculum and Assessment (Wales) Act 2021). These settings are also inspected by Estyn to ensure provision meets with educational standards.

All registered providers are responsible for ensuring they continue to meet the requirements for registration. This includes the requirement to communicate with CIW regularly and keep them updated about their service. CIW carry out inspections of all registered child minding and day care provision.

Further information about inspections is available from CIW Our inspections | Care Inspectorate Wales.

Care for children aged 12 or over is not currently subject to registration under the Measure, but children aged 12 and over may be cared for at a setting that is registered under the Measure to provide care for children under 12 years of age. Regulated childcare falls into two categories: 

Child minding

Childcare provided by 1 or more people for children from birth up to the age of 12 years within a domestic premises that is not the child’s own home for more than 2 hours per day for reward. 

Child minders can offer:

• Full day care and part time care including before and after school provision including atypical hours e.g., evening, weekends and overnight provision.
• Wrap around care: childcare provision which supports parents whose children are receiving funded education places by extending the provision to a full school day.
• School holiday provision. 
• Funded nursery education places: nursery education places for children aged between 3 and 4 years for part of the school day.
• Funded childcare places: childcare available via funded programmes such as Flying Start, and/or other Welsh Government programmes or initiatives.

Anyone who proposes to act as a child minder must be registered with CIW unless they are excepted from registration under Part 2 of the Child Minding and Day Care Exceptions (Wales) Order 2010.

A person applying for registration as a child minder must not be disqualified from registration.

Anyone working or living on the premises with regular contact with the children must also not be disqualified from registration.

Day care 

A person provides day care for children up to the age of 12 if at any time the children are cared for on non-domestic premises.

Anyone who proposes to provide day care for children must be registered with CIW unless they are excepted from registration under Part 3 of the Child Minding and Day Care Exceptions (Wales) Order 2010 (as amended). 

Day care on non-domestic premises includes a range of provision types and CIW registers day care providers under the following categories:

Full day care

Full day care for children from birth to up to the age of 12 years provided for a continuous period of 4 or more hours in any day, on non-domestic premises. 

It may include day nurseries, children’s centres, and some family centres offering full day care including before and after school provision, wrap around care, provision during the school holidays, funded nursery education places and funded childcare places. 

It can also encompass settings offering a variety of sessional care services throughout the course of that day. These can include playgroups, Cylchoedd Meithrin, wrap around care, funded nursery education places and funded childcare places.

Examples of full day care:

Day nursery 

A childcare provider offering care year-round for children aged 6 weeks to 12 years. The premises are used solely for childcare and is open Monday to Saturday from 7:30 am to 6.00 pm. There are a range of care services including full day care for ages 0 to 3, early morning and after school sessions, and school drop-off/pickup services. Full day care is also available for school-aged children during the school holidays.

Mixed provision on same site by same provider

A day care provider offers a variety of part time childcare services for children aged 2 to 5 years. They have a session from 9.00 am to 11.30am, with an option to stay for lunch until 12.30pm. Then another session runs from 1.00pm to 4.00pm, including an option to collect children from the local school at 12.30pm. They also offer Flying Start funded childcare and services. 

Sessional day care

Childcare for children aged from 2 years old up to 5 years old on non-domestic premises which is for less than a continuous period of 4 hours in any one day.

Where 2 sessions are offered in any 1 day, children must not attend more than 5 sessions per week. There must be a break between sessions with no children on site in the care of the provider. 

It may include playgroups, Cylchoedd Meithrin, funded education places and funded childcare places.

Examples of sessional day care:

Cylch Meithrin or playgroup offering 1 session per day

A provider offers childcare sessions from 9.00am to 11.30am for children aged 2 to 5 years old. They offer sessions Monday to Friday, mostly during school term time.

Cylch Meithrin or playgroup offering 2 sessions per day

A provider offers a morning session for children aged 2.5 to 4 years old, from Monday to Friday during term time, between 9:00 am and 11:30 am. These sessions include education-funded hours and Flying Start funded hours. The service closes for lunch with no children present between 11:30 am and 12:30 pm. In the afternoon, a separate session is available for different children within the same age range of 2.5 to 4 years old. This session runs from 12:30 pm to 3:00 pm, and includes Flying Start funded hours.

Wrap around provision: afternoon only 

A provider operates from 12:30 to 4:00 pm for children aged 3 to 5 years old. They collect children from the local primary school at 12:30 pm and care for them until 4:00 pm.

Out of school childcare

Childcare is provided on non-domestic premises outside of the child’s school day and can include care provided before school, after school and during the school holidays. It does not include wrap around care and the Welsh Government free breakfast in primary school’s scheme.

Examples of out of school childcare: 

After school and holidays

The service operates in a community centre and provides sessions from 3.15pm to 6pm on Monday, Wednesday and Friday during term time. During the holidays the services operates from 9.30am to 4.00pm for 3 days every week. 

The service operates on a school site, and the provision of care is not incidental to the provision of education. The service operates during term time from 3.00pm to  5.15pm on Tuesday and Thursday and during the school holidays from 9.30am to 3.30pm on Tuesday and Thursday.

School holidays only 

The service operates in a leisure centre, community building or school. They provide a range of activities and care and operate from 8.00am to 6pm every day in the 6 week summer holidays. 

After school only

A service operates on a school site or community building, and the provision of care is not incidental to the provision of education. The service operates every weeknight during term time only from 3.00pm to 5.45pm. 

Crèches

Occasional day care for children aged from birth up to the age of 12 years on non-domestic premises. Some are in permanent premises and care for children while parents are engaged in activities (e.g., training, shopping or sport). Others are established on a temporary basis to care for children while their parents are involved in time-limited activities (e.g., a conference or an exhibition).

Example of creches

A childcare provider facilitates childcare services for parents while parents access an activity in a leisure centre or shopping centre. The service runs between 7.00am to 7.00pm offering care for children aged 12 months to 12 years.

Open access play provision

Staffed playwork provision is appropriate for children of all ages. 

For regulatory purposes, staffed open access play provision is for children aged 5 to 12 years. It can be permanent or temporary provision, located in a variety of settings which may operate with or without premises. There is no prior arrangement with the registered person to provide day care. Children are not required to be escorted by a parent or other responsible person to and from the relevant premises. Children are not restricted in their movements, other than where related to safety matters. 

For further reading on the definition of play please refer to ‘Wales a Play friendly country’ statutory guidance.

The National Minimum Standards for Regulated Day Care  Open Access Play.

Examples of open access play:

Fixed site: after school, weekends and holidays

The service operates on an adventure playground. The service is open every weeknight from 3.00pm to 5.30pm, on Saturday from 10.00am to 3.00pm and during the school holidays from 10.00am to 3.00pm. 

Fixed site: school holidays only

The service operates from a community building and its grounds. The service operates for 3 weeks during the school summer holidays on Mondays, Wednesdays and Fridays from 9.00am to 4.00pm.

Peripatetic: school holidays only 

Temporary play provision across 4 sites across the local authority area during the 6 week school summer holidays.

• Site 1, Community centre grounds, Monday and Wednesday from 9.30am to 12.00pm.
• Site 2, Park, Monday and Wednesday from 12.30pm to 3.00pm.
• Site 3, Woodlands, Tuesday and Thursday from 12.30 to 3.00pm.
• Site 4, Grassland in a housing estate, Friday from 10.00am to 2.00pm. 

Exceptions: before April 2027 

The Child Minding and Day Care Exceptions (Wales) Order 2010 (the 2010 Order) identifies circumstances under which providers are not presently required to register as child minders or day care providers in Wales. The exceptions are outlined below: 

Child minding exceptions

• The person is not required to register as a child minder to care for their own child, their foster child, a child they have parental responsibility for or a child they live with.
• If a person operates their service for exactly 2 hours or less per day, they are not required to register as a child minder.
• If a person is directly employed by the parents of up to 2 families to care for their children, and care is provided in the home of either of the families, the person is not required to register as a child minder. 
• If a person only cares for children between 6.00pm and 2.00am the following day, they are not required to register as a child minder. 
• A person is not required to register as a child minder where the person looks after children in the course of friendship and no payment (whether money or money’s worth) is made for the service.

Day care exceptions

• If the service operates at a given location for 5 days or less in any calendar year, they are not required to register as a day care provider. The provider will need to inform Care Inspectorate Wales of the dates they intend to run the service, before the first day of operation in that year.
• If a person operates their service for exactly 2 hours or less per day, they are not required to register as a day care provider.
• A person is not required to register as a day care provider if the care is provided at a care home, secure accommodation or a residential family centre that is already registered to provide care under the Registration and Inspection of Social Care (Wales) Act 2016.
• A person is not required to register as a day care provider if the care is provided in a hospital to a patient (whether that care is provided by the provider of the establishment directly or by a person employed on the provider’s behalf).
• If a person only cares for children between 6.00pm and 2.00am the following day and, the care is provided at a hotel, guest house, or other similar establishment for a child staying there, and the person providing the care does so for no more than two different clients at the same time, then they do not need to register as a day care provider.
• A person is not required to register as a day care provider where they are caring for children at a school and the care provided is incidental to the provision of the education. 
• A person is not required to register as a day care provider if all children attending are at least age 11, any care provided is incidental to youth work and there is nominal or no payment for this service. 
• A person is not required to register if providing coaching or tuition in no more than 2 of the following activity types: 
  • sport
  • performing arts
  • arts and crafts
  • school study or homework support
  • religious or cultural study

The provider can do any number of activities within each activity area, provided the focus is that the children receive coaching or tuition in the activity and any care given is incidental. If all children attending are aged 5 or over, the provider is not required to register as a day care provider. However, if they provide a coaching and tuition service for children under 5 years of age and they attend for more than 4 hours a day, they must register.

Guidance on these exceptions can be found at: Registering as a childcare provider: exceptions.

Exceptions: from April 2027

The Welsh Government has undertaken a review of the 2010 Order and, as a result, a number of changes will be made to the exceptions in the 2010 Order. Those changes are set out in in the Child Minding and Day Care Exceptions (Revocation and Transitional Provision) (Wales) Order 2026 (the 2026 Order) which will replace and revoke the 2010 Order. 

The 2026 Order comes into force on 1 April 2027; providers will need to consider their provision against the 2026 Order to identify if they are exempt from registration as a child minder or day care provider in Wales. 

During a 1 year transitional period, between April 2027 and April 2028, providers that are no longer exempt from registration because of the changes introduced by the 2026 Order will be required to apply for registration. Providers will have until 31st March 2028 to submit their application for registration to Care Inspectorate Wales. After this date, enforcement action can be taken where a provider is found to be operating without required registration. 

Given this change in the law, it is important to contact CIW for further advice to discuss your provision and whether you are required to register. 

Guidance on the new exceptions will be published in Autumn 2026. This will be available on the Welsh Government and Care Inspectorate Wales websites.

Child’s voice

It's best for me when information is clear and easy for my parents or carers to find out, so they can choose the right setting for me.

Well-being outcome

Children experience responsive care, and their well-being, learning and play is supported because parents understand the setting well enough to make informed choices.

The registered person is responsible for ensuring that:

1.1 Parents are given sufficient accurate information for them to make an informed decision about the service.

1.2 A Statement of Purpose has been compiled as set out in the Regulations and information is given to prospective parents, orally and in writing, about the service provided.

1.3 The Statement of Purpose and additional information includes:

For all settings

• Aims and objectives of the service.
• Numbers, ages and sex of children for whom care is to be provided.
• Range of needs of relevant children to be met.
• Opening hours.
• Staffing.
• Full details of the provision, including: 
  • facilities available
  • services offered
  • activities offered 
  • routines
• Language(s) used.
• Terms and conditions upon which care is provided.
• Admissions policy.
• Contact information.
• Arrangements for dealing with complaints and concerns.
• Arrangements for dealing with any emergency.
• Details of arrangements to review the Statement of Purpose and inform Care Inspectorate Wales (CIW) of changes to the service.
• Details of pets or other animals on the premises.

For child minders only 

• Composition of own family.
• Whether the registered person is a foster carer.
• Arrangements for working with an assistant in line with Annex A: Guidance for child minder assistants.

1.4 Parents are made aware that they can read the most recent inspection reports online at Care Inspectorate Wales.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 15: Statement of purpose.
• Regulation 27: Staffing.
• Regulation 31: Provision of Information.

Care Inspectorate Wales: Guide to compiling a Statement of Purpose.

Child’s voice

Everyone agrees on how I’ll be cared for including me. 

Well-being outcome

Children’s needs are met through clear, reliable care arrangements that enable stable routines and trusting relationships.

The registered person is responsible for ensuring that:

2.1 A written contract is agreed with parents, setting out the expectations of both parties about the care of the child, activities provided and business arrangements.

2.2 The written contract must include the terms and conditions, including information about:

• arrival and collection
• sickness
• administration of medication
• holidays
• dietary needs
• emergency procedures
• policy on behaviour management and sanctions
• financial matters and fees (if any)
• equal opportunities policy
• complaints

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements). 
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 21: Food provided for children.
• Regulation 22: Arrangements for the protection of children.
• Regulation 23: Behaviour management, discipline and restraint.
• Regulation 24: Health needs of children.
• Regulation 26: Use and storage of medicines.
• Regulation 27: Staffing.
• Regulation 30: Keeping of records:
  • Schedule 3: Records to be maintained.
• Regulation 31: Provision of information:
  • Schedule 4: Events to be notified to Welsh Ministers.
• Regulation 32: Complaints.

CWLWM is a consortium of five childcare and playwork partners. It offers bilingual templates, information and downloadable resources to help with operating early years childcare or playwork settings. 

Flying Start childcare: guidance.

Child’s voice

Everyone takes time to get to know me; people know what I need and like, so I can feel happy and comfortable.

Well-being outcome

Children’s strengths, interests and needs are recognised early, enabling responsive care and planning that supports holistic development and playful learning.

The registered person is responsible for ensuring that:

3.1 Children’s needs and preferences are identified as far as practicable before they are placed or attend.

3.2 Parents and children are encouraged to visit the childcare provision before the child starts attending to make sure that the child’s needs are clearly identified.

3.3 Parents are asked specifically about their child’s preferences, needs and abilities, and for any other information they need to share to ensure the best possible care for the child. Consideration is also given to the wishes of the child, either through discussions with the child or with the parents and child.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 21: Food provided for children.
• Regulation 22: Arrangements for the protection of children.
• Regulation 24: Health needs of children.
• Regulation 26: Use and storage of medicines.
• Regulation 27: Staffing.
• Regulation 30: Keeping of records:
  • Schedule 3: Records to be maintained.

• Early childhood play, learning and care: assessment arrangements for 0 to 3 year olds in Wales.
• Assessment arrangements for funded non-maintained nursery settings: Hwb.
• Flying Start childcare: guidance.

Child’s voice

Everyone listens to me and my family. I am supported and get the care I need to thrive.

Well-being outcome

Children’s individual needs are understood, planned and provided for.

The registered person is responsible for ensuring that:

For all children:

4.1 They can demonstrate that they can meet the needs of children placed with them.

4.2 They (or their staff) have the skills and experience needed to plan for and meet a child’s individual needs and preferences.

4.3 Using a child-centred approach to the planning of provision, the welfare and development of all children is promoted. The views of children and their families is actively sought and incorporated into planning and decision making. 

4.4 The needs and preferences of individual children (including those from Black, Asian and minority ethnic communities) in relation to their home language(s), intended medium of education (e.g., Welsh or English) and their social, cultural and religious practices are understood and catered for.

4.5 Privacy when intimate care is being provided is respected. 

4.6 Staffing arrangements are designed to meet the needs of individual children who attend, including those who have additional support needs.

For disabled children and children with additional support needs: 

4.7 Where a child has, or may have, additional support needs, providers and parents work together so that appropriate steps to access advice or support are taken. 

4.8 Appropriate action is taken if it is identified that a child has or may have additional support needs. 

4.9 Disabled children and children with additional support needs have equitable access, alongside their peers, to the facilities, activities and play opportunities provided to promote their welfare and development.

4.10 The physical environment is, as far as is reasonable, suitable for disabled children and children with additional support needs.

4.11 Where a possible need for specialist help or equipment is identified, the setting should contact the local authority.

Additional learning needs (ALN)

4.12 Where a provider thinks a child has an additional learning need (ALN), wherever possible, this should be discussed with their parent. Either the provider or the parent can bring it to the attention of the local authority that a child has, or may have, ALN. In responding, the local authority must follow the requirements and guidance set out in The Additional Learning Needs Code for Wales.

4.13 The Welsh Government has published a parents' guide to rights under the Additional Learning Needs (ALN) system and SNAP Cymru provide independent advise and guidance on early years help for parents of young children who have or may have ALN.

4.14 Registered non-maintained childcare settings which are approved and funded by the local authority to provide nursery education:

• have a role in supporting local authorities to identify ALN and in helping local authorities to fulfil their statutory obligations
• are required to have regard to relevant guidance in the ALN Code, in accordance with the local authority’s funding arrangements

4.15 Children with ALN have equitable access, alongside their peers, to the facilities, activities and play opportunities provided.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: registered person (general requirements).
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 24: Health needs of children.
• Regulation 23: Behaviour management, discipline and restraint.
• Regulation 26: Use and storage of medicines.
• Regulation 27: Staffing.
• Regulation 37: Fitness of premises.

• The Additional Learning Needs Code for Wales.
• SNAP Cymru’s aim is to advance the education of people in Wales and support their inclusion.
• Early Intervention and Prevention Framework to support babies, children, young people and families in Wales.
• Talk with me: guidance for practitioners.
• Flying Start speech, language and communication: guidance.
• Curriculum and assessment arrangements for funded non-maintained nursery settings: Hwb.
• Early childhood play, learning and care: developmental pathways 0 to 3.
• Flying Start childcare: guidance.

Child’s voice

Everyone keeps important information about me safe. 

Well-being outcome

Children’s needs are protected because accurate information guides practice, continuity of care and thoughtful planning.

The registered person is responsible for ensuring that:

5.1 Records are maintained as required by Regulation 30 and Schedule 3 of the Regulations. Records that must be kept and maintained on the premises while the children concerned are being cared for:

The name, address and telephone number(s) of:

• the registered person
• the responsible individual (where applicable)
• every other person living, working or employed on the premises where childcare is provided
• any other person who will regularly be in unsupervised contact with the relevant children
• every current member of the committee or governing body where the applicant is an unincorporated association

Each relevant child’s:

• name
• home address
• date of birth
• sex
• allergies
• dietary needs
• health needs

For each relevant child, a parent’s:

• name 
• address
• telephone number(s)

Each relevant child’s registered medical practitioner’s:

• name
• address

A daily record of:

• the names of relevant children attending the setting
• their hours of attendance
• the name(s) of the person(s) who looked after them

An up to date record of any:

• accidents
• serious illnesses
• other significant events occurring at the premises

Statements of:

• the procedure to be followed in the event of a fire or accident
• the procedure to be followed where a parent or child has a complaint about the service provided by the registered person
• the arrangements in place for the protection of relevant children, including arrangements to safeguard the children from abuse or neglect and procedures to be followed in the event of allegations of abuse or neglect
  the procedures to be followed in the event of a relevant child being lost or not collected

5.2 Records may include other useful contact information, such as mobile telephone numbers and email addresses, or details of other parents or carers of a relevant child, over and above those required in the Regulations.

5.3 Records about individual children are shared with the child’s parent, except where this would place the child’s welfare at risk.

5.4 Records about individual children must be retained for a period of at least three years after the last date on which the children attended. The requirements of a registered person’s insurance may require that records are retained for longer.

5.5 Records about individual children are kept secure and confidential and are always available for inspection by CIW at their request.

5.6 The parent or other adult collecting the child is asked to sign the record of any accidents to acknowledge the entry.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 22: Arrangements for the protection of children.
• Regulation 30: Keeping of records:
  • Schedule 3: Records to be maintained.
• Regulation 31: Provision of Information.

• UK GDPR and resources.
• Advice for small and medium organisations.
• Guidance about privacy notices.
• Flying Start childcare: guidance.

Child’s voice

People important to me are kept up to date about what I do and how I’m getting on.

Well-being outcome

Children’s activities, achievements and progress are shared with parents, or carers who are kept fully involved in and informed about their child’s care. 

The registered person is responsible for ensuring that:

6.1 They and their staff work in partnership with parents to meet the needs of the children, both individually and as a group.

6.2 Parents’ primary responsibility for their children is recognised and respected. 

6.3 Parents are kept fully informed about routines and childcare practices. 

6.4 Policies and procedures are available to all parents.

6.5 Details of what their child has achieved during the day, including any significant event or change in behaviour, is shared with parents.

6.6 When caring for children under 2 years of age, there is a daily system for the exchange of information between the parent and the key worker. This includes information about the child’s changing developmental and care needs and routines. 

6.7 Regular information is provided for parents about activities, for example, through wall displays, photographs or examples of children’s work.

6.8 Records are kept containing details about the child and notes on his/her progress. Parents have access to all written records about their children (except as provided in NMS 6.10 below)

6.9 Children aged under 8 years are only released from the care of the provision to individuals named by the parents. Children over the age of 8 are only released from the care of the provision under arrangements which have been pre-agreed with the parents.

6.10 The policy about privacy and confidentiality will be made available. Any requests by third parties for information will be discussed with parents and information only shared with their consent. An exception can be made where there is a requirement to report concerns about the welfare or safety of the child, for example in relation to child protection.

6.11 If a child is identified as a child in need of care and support (section 21 of the Social Services and Well-being (Wales) Act 2014), the registered person, with parents’ permission, gives appropriate information to referring agencies.

In a day care setting: 

6.12 Information is given to parents which includes the role of parents and any expectations that parents participate on the management committee or as volunteers. Any volunteers and committee members are given full information and guidance on their roles and responsibilities.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 16: Review of quality of care.
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 22: Arrangements for the protection of children.
• Regulation 24: Health needs of children.
• Regulation 29: Employment of staff.
• Regulation 30: Keeping of records:
  • Schedule 3: Records to be maintained.
• Regulation 31: Provision of information:
  • Schedule 4: Events to be notified to the Welsh Ministers.

• Early Intervention and Prevention Framework to support Babies, Children, Young People and Families in Wales.
• Assessment arrangements for funded non-maintained nursery settings.
• Flying Start childcare: guidance.
• Early Childhood Play, Learning and Care: Reflective Practice Toolkit.
• Early Childhood Play, Learning and Care: Assessment Arrangements for 0 to 3 year olds in Wales.

Standards 7.9 to 7.11 do not apply to out of school provision, although relevant elements should still be considered desirable as good practice 

Child’s voice

I can choose how I play and have fun learning and trying new things that interest me.

Well-being outcome

Children have fun from a range of engaging experiences, including freely chosen, unstructured and self-directed play, that contribute to their emotional, physical, social, intellectual, language and creative development.

The registered person is responsible for ensuring that:

7.1 The child’s individual needs are met, and their welfare is promoted by planning and providing play opportunities and activities to promote emotional, physical, social, creative, linguistic and intellectual development.

7.2 Resources, play opportunities, first-hand experiences, and activities provided aid children’s development and build on their natural curiosity.

7.3 Children are given opportunities to be active, indoors and out, as well as time to relax.

7.4 Children have opportunities to play and learn outdoors.

7.5 An effective environment is one that encourages children to be confident, independent and develop their self-esteem, to respect others and develop a sense of what is right and wrong.

7.6 Positive relationships are built with children and their parents to facilitate a good understanding of individual needs and home circumstances.

7.7 The National Standards on Children and Young People’s Participation are applied to the way in which the service is delivered with: 

• enabling adults who listen to and value what children say, talk with them about what they are doing and actively encourage them to explore their full potential
• opportunities for involving children in decision making, evaluating and planning on a variety of levels are explored

7.8 Resources are organised so that they are readily accessible to children and staff are deployed to support children’s play and learning.

7.9 What children do is observed, noticed, analysed and responded to, to help plan the next steps for children’s play, learning and development.

7.10 When providing care for children under 2 years of age:

• Children interact with a consistent adult at frequent intervals throughout the day. 
• There is clear planning of activities for babies.

Settings funded to provide nursery education

7.11 The principles of Curriculum for Wales are understood and applied in a developmentally appropriate and inclusive way to support the holistic development of all children.

Settings not funded to provide nursery education

7.12 Non-funded settings are encouraged to incorporate the ethos of Curriculum for Wales into their practice.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements)
• Regulation 20: Safeguarding and promotion of welfare
• Regulation 24: Health needs of children 
• Regulation 27: Staffing 
• Regulation 37: Fitness of premises 

• Enabling learning: Hwb
• Pedagogy: Hwb
• Assessment arrangements for funded non-maintained nursery settings: Hwb
• Bilingual-Participation-Standards-poster (Children and young people’s participation standards)
• Curriculum and assessment arrangements for funded non-maintained nursery settings: Hwb
• Overview Professional learning foundation learning support for practitioners in schools and settings (modules and resources): Hwb
• Flying Start childcare: guidance
• Early Childhood Play, Learning and Care: Reflective Practice Toolkit

Child’s voice

I feel cared for and listened to. I feel I can be myself.

Well-being outcome

Children experience warm, responsive relationships that nurture belonging, confidence, emotional well-being and resilience.

The registered person is responsible for ensuring that:

8.1 Staff have knowledge and understanding of the United Nations Convention on the Rights of the Child (UNCRC) and its implications for their work and their interaction with children supporting them to begin to understand their rights.

8.2 The setting’s policies and the care given promote warm relationships, security, self-esteem, independence and confidence for children, in a responsive, nurturing atmosphere.

8.3 Communication is positive and encouraging and children are listened to. There is eye contact and generally communication is at the child’s level.

8.4 Children are enabled to develop confidence and self-esteem in the setting.

8.5 The settling-in process is appropriate for the individual child, and separation from parents or carers minimises any distress and anxiety. 

8.6 Babies and very young children are able to develop an attachment to a consistent carer or small number of regular carers.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 22: Arrangements for the protection of children.
• Regulation 23: Behaviour management, discipline and restraint.
• Regulation 24: Health needs of children.
• Regulation 27: Staffing.
• Regulation 37: Fitness of premises.

• Children's rights in Wales.
• United Nations Convention on the Rights of the Child and United Nations Convention on the Rights of Persons with disabilities Professional Learning.
• Children's rights: Information for children.
• What are children’s rights: guidance for parents and carers (settings can share these leaflets with parents and carers).
• Baby pledge: Here I am! A pledge for babies in Wales.
• NEST framework: An introduction to the NEST framework for improving mental health and wellbeing services for babies, children, young people and their families.
• Trusted adults: NEST framework.
• Safer sleep overview: The Lullaby Trust.
• Flying Start childcare: guidance.
• Play Wales- Focus on play: How play supports children’s mental health.
• Safer sleep overview: The Lullaby Trust.

Child’s voice

I am treated with respect by people who care for me, and I learn how to do the same for others.

Well-being outcome

Children develop emotional regulation, empathy and positive social interactions through supportive, rights-based guidance.

The registered person is responsible for ensuring that:

9.1 Adults caring for children in the provision are appropriately trained and able to respond to a wide range of children’s behaviour, uphold children’s rights and promote their wellbeing in accordance with their behaviour management policy.

9.2 A written behaviour management policy is drawn up and implemented which complies with the Regulations and states the methods used to manage children’s behaviour. This is discussed with parents and fully understood and followed by staff. The policy is kept under active review and CIW is notified of any revision within 28 days of it being made. 

9.3 It is clear who within the setting has responsibility for behaviour management issues. That person has the skills to support any other staff and is able to access expert advice if usual methods are not effective with a particular child.

9.4 Management of behaviour is consistent and developmentally appropriate, respecting individual children’s level of understanding and maturity.

9.5 A positive approach to managing behaviour is used, with adults modelling positive behaviour, providing praise and encouragement, and fostering good relationships between adults and children. Inappropriate behaviour, including bullying, is managed, addressed and discouraged.

9.6 Adults providing care or play opportunities are alert to instances of bullying and encourage children to report any concerns.

9.7 Physical punishments, such as shaking or smacking a child or the threat of them, are never used.

9.8 Adults do not use any form of physical intervention, e.g., holding or restraint, unless it is necessary to prevent personal injury to the child, other children or an adult, or serious damage to property. Any incident is recorded, and the parent informed of the incident on the day. See Reducing restrictive practices framework.

9.9 Children are never humiliated, shouted at, intimidated, or shamed. 

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 22: Arrangements for the protection of children.
• Regulation 23: Behaviour management, discipline and restraint.
• Regulation 24: Health needs of children.
• Regulation 27: Staffing.

• Reducing restrictive practices framework.
• Trusted adults: NEST framework.
• The law on physical punishment in Wales.

Child’s voice

If I’m not well, I’m looked after and everyone does their best to make sure I get the help I need. 

Well-being outcome

Children’s physical and emotional health needs are understood and supported in ways that promote well-being and positive health habits.

The registered person is responsible for ensuring that:

Health

10.1 The good health of children is promoted, and positive steps are taken to prevent the spread of infection with appropriate measures taken in cases of illness. 

10.2 No child is received if he/she appears to be ill. If children become unwell during their time in the childcare or play setting, care is taken to prevent possible infection of other children and parents are notified as soon as possible.

10.3 Other parents are notified if a child attending the setting, or anyone else on the premises (e.g., a staff or family member), has been diagnosed as having a significant infectious disease (e.g., chicken pox, impetigo) maintaining individual confidentiality as appropriate.

10.4 Parents know that they must inform the registered person or childcare service about their child’s healthcare needs and, in consultation with the child’s parent(s), those needs are addressed; taking any action that is necessary.

10.5 Written parental permission is obtained in advance regarding any necessary emergency medical advice or treatment.

10.6 The premises and equipment are kept clean and hygienic.

10.7 Staff are informed and aware of the importance of good hygiene practice to prevent the spread of infection. Staff are informed of and kept up to date with good hygiene procedures.

10.8 Children are encouraged to learn about good personal hygiene, and practise it, through the daily routine.

10.9 Any animals on the premises are safe to be in the proximity of children and do not pose a health risk.

10.10 Sandpits are protected from contamination and the sand is clean.

Food hygiene

10.11 Those responsible for the preparation and handling of food are fully aware of and comply with Regulations relating to food safety and hygiene.

Nappy changing

10.12 Where care is provided for babies and children in nappies, there should be a nappy changing policy in place with which staff are familiar. The policy should cover both hygiene matters and good safeguarding practice. 

10.13 Children under 2 should be fed and changed by their key worker or a consistent adult. 

Anti- smoking and vaping

10.14 The indoor and outdoor areas of premises in which childcare is provided are required to be smoke-free. The outdoor areas are however only required to be smoke-free when the premises is being used for day care or child minding. In the case of a child minder providing care in their home, the home is required to be smoke-free in the parts being used to provide child minding services for the period that the children are present in the child minder’s home. The outdoor areas of the child minders home are also required to be smoke-free if one or more of the children are in the outdoor area. Any smoking materials and vapes must be kept out of reach of children at all times. Smoking is not permitted in the presence of children being looked after in a childcare setting. This applies to both the indoor and outdoor areas of the premises in which childcare is provided. Guidance on the requirements is available on the Welsh Government website Smoke-free law: guidance on the changes from March 2021.

10.15 'No Smoking’ signs are required inside the childcare setting (unless the setting is also a dwelling, such as a child minder’s home for which where there are no signage requirements for inside or outside areas). There is also no requirement for ‘No Smoking’ signs to be displayed in other outdoor care settings for children (like a playgroup for example) as many these are in areas that are used only intermittently as a childcare setting or are shared with other premises. ‘No Smoking’ signs may be displayed in outdoor areas and a template ‘No Smoking’ sign is available on the Welsh Government website. 

10.16 The person who controls or manages a day care setting or the registered child minder providing care in their home, must for the purposes of smoke-free legislation take reasonable steps to stop anyone smoking in the setting. Guidance is available on the Welsh Government website on how to ensure compliance with the smoke-free legislation. 

10.17 In relation to vapes, the smoke-free legislation currently in place only covers smoking tobacco and does not include e-cigarettes/vapes. Therefore, an individual will not be committing an offence if they were to use an e-cigarette/vape in a setting this is required to be smoke-free. However, providers of registered childcare settings are encouraged to restrict the use of e-cigarette/vapes in their setting. 

First aid 

10.18 There is a first aid box complying with the relevant Regulations and the contents of the box are checked frequently and replaced as necessary. Where appropriate, a designated member of staff should be responsible for this. The first aid box should be accessible to staff, but out of the reach of children. 

10.19 Non-domestic childcare and play settings must also comply with the general first aid at work training requirements set out by Health and Safety Executive in relation to their employees.

10.20 Persons trained in first aid have a “suitable” qualification. The content of Paediatric First Aid courses must be consistent with the criteria set out in National Minimum Standards: guidance for Paediatric First Aid Training at Annex B. 

10.21 All first aid certificates should be kept up to date and renewed every 3 years. 

10.22 At least 1 person on the premises caring for children must have a current full paediatric first aid 12 hours certificate which is appropriate for the age of the children being cared for. 

10.23 There are sufficient numbers of staff suitably trained in first aid on the premises at all times when children are present. The numbers of suitably trained staff are sufficient given the lay out of the premises and that person’s ability to respond quickly to emergencies and to allow for circumstances where staff may be absent or called away from the setting unexpectedly.

First aid training: child minders

10.24 Child minders, and any assistant who might be in sole charge of the children for any period of time, must hold a Full Paediatric First Aid 12 hours certificate before commencing child minding. 

10.25 If the assistant is not left in sole charge of children, they should have an Emergency Paediatric First Aid certificate. The Emergency Paediatric First Aid 6 hours certificate should be undertaken within three months of starting work.

First aid training: day care settings (day care)

10.26 The minimum requirement is at least 1:10 (trained adult : child ratio) holding a current full paediatric first aid 12 hours certificate.

10.27 All other staff (including regular volunteers or trainees) included in the adult : child staffing ratios must undertake emergency paediatric first aid 6 hours training and maintain a current certificate. 

10.28 New starters should undertake an emergency paediatric first aid 6 hours certificate within 3 months of starting work but can be included in the required adult: child ratios pending completion of the training subject to all other staff having the required First Aid training and current certificates. 

10.29 Sufficient numbers of suitably trained staff in first aid must accompany children on any outings. 

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 24: Health needs of children.
• Regulation 27: Staffing.

• Public Health Wales: Guidance for childcare, preschool and educational settings.
• Millie’s Mark: accredited quality mark for training all nursery staff in paediatric first aid.
• Safer food, better business (SFBB) | Food Standards Agency.
• Smoking: guidance.
• Smoke free law: guidance on the changes from March 2021.

Child’s voice

If I need medicine, it is given to me safely and only when my family say it’s okay.

Well-being outcome

Children’s health is safeguarded by children receiving the medication they need, when they need them, in line with the setting’s medication policies and procedures. 

The registered person is responsible for ensuring that:

11.1 These standards are read in conjunction with standard 10: Healthcare and the Public Health Wales guidance for infection prevention and control.

11.2 There is a clear medication policy, understood and implemented by all staff, about the storage and administration of any (prescribed or non-prescribed) medication. The policy conforms to the terms of the registered person’s insurance cover. 

11.3 The medication policy is shared with parents and sets out the procedures in place to support the safe administration of prescribed and non-prescribed medication. The policy includes the procedure for dealing with medical emergencies and when children become unwell at the setting.

11.4 The parent gives prior written permission before any (prescribed/non-prescribed) medication is given.

11.5 If medication is administered to a child, this is with an understanding of the possible side effects of the medication. If medication is self-administered by the child, this is in line with written guidance from the parent and with an understanding of the possible side effects of this medication. Children must be supervised when self-administering medication. 

11.6 Information is gained to establish from the person delivering the child to the childcare setting, exactly when medication was last administered.

11.7 Prescription medicines are not administered unless a doctor or other healthcare professional has prescribed them for that child. 

11.8 If the administration of prescription medicines requires technical or clinical knowledge, then the person administering the medicine is appropriately trained to do so. Training is specific to the individual child concerned. 

11.9 Any medicine received into, obtained and administered by the setting is not out of date.

11.10 All medicines are stored in their original containers. Prescribed medication is clearly labelled with the child’s name.

11.11 All medicines are stored securely in accordance with the manufacturer’s instructions and are inaccessible to children

11.12 Written records are kept of all medicines administered to children and parents sign the record book to acknowledge the entry.

11.13 If you obtain, store and administer liquid paracetamol when a child becomes unwell at your setting follow the guidance in annex D: guidance for administering liquid paracetamol when children become unwell at the setting.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 24: Health needs of children.
• Regulation 25: Hazards and safety.
• Regulation 26: Use and storage of medicines.
• Regulation 30: Keeping of records
  • Schedule 3: Records to be maintained.

• Public Health Wales: Guidance for childcare, preschool and educational settings.
• Information about fever in children is available via the NHS 111 Wales website: NHS 111 Wales Health A-Z Fever in children.
• Paracetamol for children medicine for pain and high temperature: NHS.

Child’s voice

I get healthy food and drinks that are right for me, and everyone checks with my family about what I need.

Well-being outcome

Children are provided with regular drinks, healthy and nutritious food in adequate quantities for their dietary needs.

The registered person is responsible for ensuring that:

12.1 Information is obtained from parents and recorded about individual children’s dietary requirements, including cultural and religious requirements and therapeutic diets for officially diagnosed food allergies and these are complied with.

12.2 If children receive meals and/or snacks, they are safely prepared, nutritionally balanced, of good quality and appropriate in quantity following recommendations in Welsh Government's Food and Nutrition guidance for childcare settings. The food and drink offered is varied and nutritious and meets the religious, cultural, and dietary requirements of each of the children.

12.3 Fresh drinking water is freely available to children at all times.

12.4 All food is stored safely. If parents provide food, they are informed of what can be stored safely.

12.5 Food Standards Agency and Environmental Health requirements are complied with. 

12.6 In settings where there are set meal and refreshment times, they are arranged to provide sociable opportunities for children, using tables, seating and appropriate crockery and cutlery. 

12.7 If care is provided for babies and children under the age of 2:

• feeding and nappy changing takes place in accordance with the child’s individual needs and not as part of a nursery routine
• facilities are available to support mothers who wish to continue to breastfeed, e.g., for safe storage of expressed milk or for visiting in order to breastfeed their baby during the time in which the child is cared for. In exceptional circumstances, where facilities are not permanently available, temporary arrangements are made as required
• babies are held when being bottle fed, preferably by the same carer or key worker on each occasion
• an area is provided with access to drinking water and facilities for the hygienic preparation of babies’ feeds
• suitable sterilisation equipment is used for babies’ feeding equipment and dummies
• records are kept of babies’ food intake and are shared with their parent(s)

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 21: Food provided to children.
• Regulation 24: Health needs of children.
• Regulation 37: Fitness of premises.

• Welsh Government's food and nutrition guidance for childcare settings.
• Food and nutrition for childcare settings: standards, guidelines and menu planning.
• British Nutrition Foundation's nutrition for children guidance on nutrition.
• Food Standards Agency.
• Safer food, better business for childminders: Food Standards Agency.
• Allergen guidance for food businesses: Food Standards Agency. 
• Shared Regulatory Services' Environmental Health Food Hygiene and Standards. 
• Healthy and Sustainable Pre-school Scheme (HSPSS).
• Millie’s Mark: accredited quality mark for training all staff in paediatric first aid.
• Healthy weight strategy (Healthy Weight Healthy Wales).

Child’s voice

The people who look after me are kind and know how to keep me safe and happy.

Well-being outcome

Children enjoy playful experiences, secure and enriching relationships with skilled, reflective adults committed to delivering high-quality care.

The registered person in all regulated child minding and day care is responsible for ensuring that:

13.1 All Trainees work under close supervision at all times.

13.2 All staff receive induction training which includes health and safety and child protection policies and procedures during their first week of employment. 

13.3 The continuing training needs of staff are addressed and provided for on a regular basis.

13.4 All paid staff receive regular one-to-one supervision which encourages them to think about the quality of their practice and raise any safeguarding concerns. They also receive formal appraisal at least once a year.

Standard 13(CM): suitable person (child minder)

See Annex A: Guidance for Child minder Assistants, for further information about working with an assistant.

Registered persons are responsible for ensuring that:

13.1 (CM) The child minder, and any assistant employed by them, are suitable to look after children up to the age of 12, and have the appropriate skills, experience and qualifications to meet the needs of the children.

13.2 (CM) The child minder, and any assistant employed by them, are mentally and physically capable of caring for children. 

13.3 (CM) The child minder must have successfully completed an appropriate pre-registration course recognised in the Social Care Wales’s Qualification Framework. 

13.4 (CM) Any assistant employed by a child minder must hold an appropriate qualification recognised in the Social Care Wales’s Qualification Framework. If an appropriate qualification is not held at the time of employment, assistants are required to have attained the required qualification within 6 months from the start of their current employment. They are not to be left alone with children until they have attained the qualification.

13.5 (CM) The child minder, any assistant and any other persons aged 16 years or over who lives, works (including on a voluntary basis) or is otherwise present on the relevant premises and has, or is likely to have, regular contact with children, has undergone a vetting procedure which complies with the Regulations and includes a Disclosure Barring Service (DBS) enhanced disclosure check. All checks are completed before the child minder and any assistant commence caring for children.

13.6 (CM) The child minder must notify CIW about their intention to employ or work with any assistants to look after children.

13.7 (CM) The child minder, as the registered person, is accountable for the work of any assistant and remains responsible for the safety, welfare and development of children in their care. The child minder must deploy the assistant effectively and remain satisfied that the assistant is competent in all areas of work undertaken. The child minder keeps a staff file for each assistant including records related to name, address, contact numbers, recruitment, induction, supervision, appraisal, training and qualifications. 

13.8 (CM) The following information should be maintained on a daily basis: 

• the names of people present, or likely to be present in the home, when child minding takes place
• name and address of assistants (if they are employed or a volunteer in a paid or unpaid role)
• the hours any assistant works including and hours where they were working along and the names of the children, they are responsible for at these times

Standard 13(DC): suitable person (day care)

Registered persons are responsible for ensuring that:

All Staff

13.1 (DC) Day care providers and any staff employed by them are suitable to look after children up to the age of 12 and have the appropriate skills, experience and qualifications to meet the needs of the children. 

13.2 (DC) All staff are mentally and physically capable of caring for children.

13.3 (DC) Day care providers and any staff employed by them, and any other person aged 16 years or over who lives, works (including on a voluntary basis) or is otherwise present on the relevant premises and has, or is likely to have, regular contact with the children, has undergone a vetting procedure which complies with the Regulations and includes a Disclosure Barring Service (DBS) enhanced disclosure check. All checks must be completed before persons start working or having regular unsupervised contact with children. 

13.4 (DC) Percentages for qualified and unqualified staff must be met across the setting as a while, rather than on a room-by-room basis. Careful consideration must be given to the deployment of staff throughout the setting and within each room to ensure the safety, welfare and development needs of children are met at all times, including disabled children and children with additional support needs. Each room is staffed with suitably qualified, skilled and experienced persons. 

13.5 (DC) Minimum adult: child ratios must be met. Additional staff may be deployed, exceeding the minimal adult: child staffing an qualifications rations where specific support is identified to meet children’s individual needs, or to enhance the quality of care.

Person in charge

13.6 (DC) Prior to their appointment, a person in charge (manager) must have at least 2 years’ experience of working in a day care setting and at least a level 3 qualification recognised on the Social Care Wales’s Qualification Framework or The Playwork Education and Training Council for Wales List of Required Qualifications for Playwork (or any lists which supersede them) which is appropriate to the post. 

13.7 (DC) Within a day care setting for children between the ages of 0 to 12 years, the person in charge should hold both at least a level 3 childcare qualification recognised on the Social Care Wales’s Qualification Framework and at least a level 3 playwork qualification or a smaller award as recognised on The Playwork Education and Training Council for Wales List of Required Qualifications for Playwork (or any lists which supersedes this).

13.8 (DC) Within a play provision for children from 5 years old up to the age of 12 years, the person in charge should hold at least a level 3 playwork qualification recognised on The Playwork Education and Training Council for Wales List of Required Qualifications for Playwork (or any lists which supersedes this).

13.9 (DC) Within a holiday play scheme, the person in charge should hold at least a level 3 playwork qualification, as set out in The Playwork Education and Training Council for Wales List of Required Qualifications for Playwork(or any lists which supersedes this) or at least a level 3 qualification in a related sector and the Managing a Holiday Play Scheme Award, as set out in The Playwork Education and Training Council for Wales List of Required Qualifications for Playwork (or any lists which supersedes this).

Other staff (qualifications)

13.10 (DC) For sessional care: 

•  At least 40% of all ‘other staff’ holds a qualification at least at level 2 from the Social Care Wales’s Qualification Framework or The Playwork Education and Training Council for Wales List of Required Qualifications for Playwork (or any lists which supersede them) which is appropriate to the post and at least half of these have a qualification at level 3.
• At least another 10% of all ‘other staff’ must be “working towards” a level 2 or 3 qualification.
• Unqualified or volunteer staff members cannot exceed 50% of total staff.

In sessional care settings at least 50% of all ‘other staff’ must be qualified or working towards a qualification.

A member of staff will be considered to be “working towards” a qualification if all the following conditions are met:

• The Registered Person is satisfied the individual is competent and responsible.
• There is tangible evidence that the individual is actively working towards a level 2 or 3 qualification (e.g., evidence of enrolment on a relevant course) and that there is an agreed timescale for gaining the required qualification (up to 3 years).
• The individual has completed induction training relevant to their role, including the Social Care Wales All Wales Induction Framework or are undertaking such training.
• The individual is working closely alongside staff who are qualified to the required level.

13.11 (DC) For full day care:

• At least 60% of ‘other staff’ to hold a qualification at least at level 2 on the Social Care Wales’s Qualification Framework and at least half of these have a qualification at level 3. (For full day care settings for children between the ages of 0 to 12 years, staff may also be required to hold a qualification as recognised on the Playwork Education and Training Council for Wales List of Required Qualifications for Playwork (or any lists which supersede them) which is appropriate to the post).
• At least another 20% of all ‘other staff’ must be “working towards” a level 2 or 3 qualification.
• Unqualified or volunteer staff members cannot exceed 20% of total staff.

In full day care settings at least 80% of all ‘other staff’ must be qualified or working towards a qualification.

A member of staff will be considered to be “working towards” a qualification if all the following conditions are met:

• The Registered Person is satisfied the individual is competent and responsible. 
• There is tangible evidence that the individual is actively working towards a level 2 or 3 qualification (e.g., evidence of enrolment on a relevant course) and that there is an agreed timescale for gaining the required qualification (up to 3 years). 
• The individual has completed induction training relevant to their role, including the Social Care Wales Induction framework for early years and child care or are undertaking such training. 
• The individual is working alongside staff who are qualified to the required level.

Social Care Wales’s Qualification Framework describes which qualifications are required for different childcare settings and staff within these settings. 

PETC Wales have developed a flowchart which describes which qualifications are required for playwork in different settings and staff within these settings.

This means in practice for example, discounting the Person/s in Charge: 

If there are 14 members of staff in a setting:

• At least 60% of these will need a qualification of at least Level 2, in this example 9 members of staff; and at least half of these would need to hold at least a Level 3, in this example 5 members of staff.
• At least 20% of total staff members must be “working towards” a level 2 or 3 qualification and counted in the staff qualification ratios, in this example that would mean 3 members of staff. 
• With the remaining 2 staff members being volunteers or trainees, paid or unpaid.
  Settings round up to the nearest whole number of staff. 

13.12 (DC) In settings caring for under 2s:

• Staff caring for babies are competent to do so.
• At least 50% of staff caring for babies have received training in this specific area.
• The person in charge of the babies’ room has at least two years’ experience of working with children under 2 years.
• Arrangements for staffing minimise the number of carers for an individual child (see standard 8.6).

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 6: Registered person: suitability:
  • relevant parts of Schedule 1 and Schedule 2.
• Regulation 7: Appointment of a person in charge.
• Regulation 8: Person in charge suitability (Day care):
  • relevant parts of Schedule 1 and Schedule 2.
• Regulation 9: Registered person (general requirements).
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 27: Staffing.
• Regulation 28: Suitability of workers:
  • relevant parts of Schedule 1 and Schedule 2.
• Regulation 29: Employment of staff.
• Regulation 30: Keeping of records:
  • Schedule 3: Records to be maintained.
• Regulation 31: Provision of information.

• Social Care Wales provide further information on good practice in the recruitment, management, and supervision of staff.
• Social Care Wales Induction framework for early years and childcare.
• Social Care Wales’s Qualification Framework.
• Annex A: guidance for child minder assistants, for further information about working with an assistant.
• List of Required Qualifications for Playwork.
• Flying Start childcare: guidance.

Child’s voice

I always know who is looking after me and what’s happening.

Well-being outcome

Children’s well-being is supported by a well-organised service, where the number of adults meets their needs in line with Requirements.

The registered person is responsible for ensuring that:

14.1 An operational plan is developed and periodically reviewed. This is available to parents. The aim of this plan is to ensure that the service is well planned and organised and to allow maximum flexibility in organising the provision according to available resources and the needs of children and families. The content of the plan will vary according to the type of provision, but may include:

• details of the organisational structure
• line management responsibilities
• staffing structure indicating responsibilities for leadership and management
• details of the premises and facilities and how they are used
• training plans
• information about the development of the service
• action plans

14.2 Staff are deployed effectively within the provision to ensure the safety, welfare and development of children.

14.3 There is a named deputy who is able to take charge in the absence of the person in charge. This does not apply to child minders.

14.4 Children aged under 2 years are cared for in groups of no more than 12, otherwise, the size of a group never exceeds 26 children. A provision may include more than one group. While smaller key groups with consistent staff should be the norm, movement of children and staff between groups in the course of the day may be encouraged within the setting, if that is planned, to provide a richer experience for children.

14.5 All children are allocated to a member of staff who is their key worker. The key worker is mainly responsible for their well‑being on a daily basis and ensures that information about the child is exchanged with the parent.

14.6 Children have the opportunity to interact with the adults caring for them. Staff actively seek to build good relationships with the children and include opportunities for small groups of children to interact and play together.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 15: Statement of purpose.
• Regulation 27: Staffing.

• Cwlwm is a consortium of 5 childcare and playwork partners. It offers templates, information and downloadable resources to help with operating bilingual early years childcare or playwork settings.
• Flying Start childcare: guidance.
• Your health and well-being-Social Care Wales.

Child’s voice

There are always enough people to look after me and my friends.

Well-being outcome

Children receive rich and meaningful care and playful opportunities because staffing levels meet their needs.

The registered person in all regulated child minding and day care is responsible for ensuring that:

15.1 The required adult : child ratios are met.

15.2 Any care provided for children over the age of 12 does not adversely affect the care provided for children under the age of 12 and vice versa.

15.3 Students on training placements of 12 weeks or less are not included in the adult: child ratio.

Specialist activities 

15.4 Day care provision offering specialist activities maintain written operating procedures for each specialist activity programme. These operating procedures must:

• be appropriate to the site and level at which activities are undertaken
• define the competencies, qualifications and/or experience required of staff undertaking different levels of responsibility
• be consistent with the Health and Safety Executive Guidelines, where appropriate, Activity Centre Advisory Committee Guidelines, where they are established and with the National Governing Body Guidelines, where they are relevant, to the safe conduct of the activity at the level undertaken

15.5 All staff with management responsibility for an activity possess the competencies, qualifications and experience required to discharge the responsibility. An activities licence is required where applicable.

Standard 15: staffing ratio (child minder)

15.1 (CM) When determining the number of children a child minder offers care to, children’s care needs and well-being must be of paramount consideration, as outlined in standard 4-meeting individual needs.

The maximum number of children for whom a child minder may care is as follows: 

• 10 children up to 12 years of age
• Of those 10 children, no more than 6 under 8 years of age
• Of those 6, no more than 4 under 5 years of age
• Of those 4 no more than 3 under 2 years of age
• Of those 3 children, normally no more than 2 may be under 18 months of age, although CIW may agree an exception for multiple birth siblings (twins or triplets)

15.2 (CM) Children who are due to start full-time statutory school (reception year) in the September may be classed as over 5 years old in the summer holidays immediately before this for the purposes of the ratios relevant to child minders. Children’s needs, care and well-being must remain of paramount consideration.

15.3 (CM) Children aged 3 to 5 years who attend nursery education, or a combination of nursery education and wrap-around childcare for 5 hours or more in another setting may be considered as over 5 years old for the purposes of childminder ratios. Children’s needs, care and well-being must remain of paramount consideration.

15.4 (CM) The ratios include any children under the age of 12 on the premises, including a child minder’s own children and any others for whom she/he is responsible.

15.5 (CM) Where a child minder employs an assistant, the same adult: child ratios apply to the assistant, as the child minder, for any additional children. The space available for children on the premises, however, may also affect the numbers for which provision can be registered.

Standard 15: staffing ratio (day care)

15.1 (DC) In day care the minimum staffing ratios are: 

• 1 adult to 3 children under 2 years
• 1 adult to 4 children aged 2 years
• 1 adult to 8 children aged 3 to 7 years 
• 1 adult to 10 children aged 8 to 12 years 

These ratios include any children of staff or volunteers and apply to any activity including escorting and transporting children. Regular volunteers can be taken into account in the normal staffing ratios.

15.2 (DC) There are always at least 2 staff on duty.

15.3 (DC) Staffing levels are maintained during outings and, according to circumstances, it may be necessary to exceed them. Staff supervising outings are qualified to level 3.

15.4 (DC) Suitable contingency arrangements are in place to cover emergencies and unexpected staff absences. There are sufficient, suitable staff and volunteers to cover staff breaks, holidays, training, sickness and time spent with parents.

15.5 (DC) The adult: child ratios relate to staff time available to work directly with children: 

1. Additional staff and management resources will be required to undertake management tasks, including for example engagement with parents and childcare professionals, staff supervision and regulatory requirements if this impacts on required adult : child ratios. 
2. Additional staff and resources will be required to prepare meals or snacks, for domestic tasks and to maintain premises and equipment if this impacts on required adult : child ratios. 

15.6 (DC) If the nature of the day care provision means that there are changing numbers (e.g. in the case of a crèche or other drop-in provision) there must be adequate staff to ensure the security of any group of children which is constantly changing and give children the help they need to settle in. Regular volunteers and trainees can be taken into account in the normal staffing ratios.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all relevant standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 15: Statement of purpose.
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 27: Staffing.

• Cwlwm is a consortium of 5 childcare and playwork partners. It offers templates, information and downloadable resources to help with operating bilingual early years childcare or playwork settings.
• Flying Start childcare: guidance.

Child’s voice

Everyone is treated fairly, and I can join in no matter who I am.

Well-being outcome

All children experience fairness, inclusion and respect, with barriers reduced so everyone can participate fully.

The registered person is responsible for ensuring that:

16.1 Equality of opportunity and anti-discriminatory practice is promoted in the setting.

16.2 There is an equal opportunities policy, which is consistent with current legislation and guidance and is regularly reviewed. All staff and volunteers understand and implement this policy, and it is available to parents. 

16.3 All children and adults are treated with equal concern, and the registered person complies with relevant anti-discriminatory legislation and good practice in all areas, including employment, training, admission to day care and access to the resources, activities and facilities available.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 15: Statement of purpose.
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 21: Food provision for children.
• Regulation 24: Health needs of children.
• Regulation 27: Staffing.
• Regulation 29: Employment of staff.
• Regulation 37: Fitness of premises.

• Equality Act 2010: information and guidance on the Equality Act 2010, including age discrimination and public sector Equality Duty.
• Anti-racist Wales Action Plan Update 2024: the steps the Welsh Government will take to make sure Wales is an Anti-racist nation.
• Childcare Play and Early Years resources DARPL: anti-racist resources and free e-learning for staff and leaders to help create inclusive settings.
• DARPL Eradicating Racism Guide: guidance to support settings in dealing with racist incidents in a practical, compassionate and professional manner, centring the well-being of those involved.
• Practice worth sharing Sarah Sharpe Care Inspectorate Wales: this practice worth sharing example highlights how a childminder has created an anti-racist environment in their setting.
• Action on disability: the right to independent living framework and action plan.
• Disabled People’s Rights Plan 2025 to 2035: 10-year plan to improve the lives of disabled people living in Wales.
• Let's Raise the Roof: a Social Model of Disability.
• LGBTQ+ Action Plan for Wales: the plan to make Wales the most LGBTQ+ friendly nation in Europe.
• Strategic Equality and Human Rights Plan 2025 to 2029.
• Advancing gender equality: action plan.
• Child poverty Strategy for Wales 2024.
• Armed Forces Bill 2026: The Armed Forces Covenant is a promise from the nation that those who serve or have served in the armed forces, and their families, are treated fairly. Information on support for armed forces families can be accessed here Armed forces liaison officers.

Child’s voice

My family know my setting is run properly and looks after me well.

Well-being outcome

Children experience continuity and stability because the setting is well-managed.

The registered person is responsible for ensuring that:

17.1 Effective financial procedures are operated.

17.2 There is adequate public liability insurance, and valid insurance for vehicles and drivers if used. 

17.3 If requested by CIW, records of all financial transactions and insurance relating to the provision of care to relevant children must be made available.

To assist providers,

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 31: Provision of information.

Cwlwm is a consortium of 5 childcare and playwork partners. It offers bilingual templates, information and downloadable resources to help with operating early years childcare or playwork settings.

Child’s voice

People who care for me listen to me and my family and are always trying to be the best they can be.

Well-being outcome

Babies and children and their parents benefit from a quality service that is effectively monitored.

The registered person is responsible for ensuring that:

18.1 There are effective systems and processes used for continuous monitoring, reviewing, and improving the quality of all aspects of the service provided, that meet the requirements of Regulation 16: Review of Quality of Care.

18.2 They regularly seek and take on board the views of children and their parents, staff and other practitioners/professionals about what improvements could be made. This is embedded in practice to measure the success of the service as part of these processes.

18.3 Following a Quality of Care Review, they must, within 28 days, prepare a report of that review and make a copy of that report available in an appropriate format when requested to parents/carers, a local authority arranging for child minding or day care for a relevant child, staff and Welsh Ministers. This must be done at least annually.

18.4 The Quality of Care Review should represent a continuous improvement cycle and should form part of a culture of quality improvement. This involves using tools and methods systematically such as; Early Childhood Play, Learning and Care provision (ECPLC) Quality Framework (and accompanying resources) Chwarae o Safon self-assessment quality assurance framework or sector endorsed quality schemes, improvement tools and good practice guidance.

18.5 Account is taken of the advice and recommendations of CIW and any professional bodies to which settings may be affiliated.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 16: Review of quality of care.

• Early childhood play, learning and care in Wales: Hwb.
• Early Childhood Play, Learning and Care: Assessment Arrangements for 0 to 3 year olds in Wales.
• Early Childhood Play, Learning and Care: Developmental Pathways 0 to 3.
• Early Childhood Play, Learning and Care: Reflective Practice Toolkit.
• A Quality Framework for Early Childhood Play, Learning and Care in Wales.
• Chwarae o Safon.
• Practice worth sharing: Care Inspectorate Wales.
• Flying Start childcare: guidance.

Child’s voice

If something isn’t right, everyone will listen and help sort it out.

Well-being outcome

Children and their parents are confident their views and complaints will be listened to, taken seriously and acted on promptly.

The registered person is responsible for ensuring that:

19.1 A simple, clear and accessible written complaints procedure is in operation, which complies with the Regulations. The complaints procedure should include information about how to contact CIW (including the name, address and telephone number of the relevant CIW office). 

19.2 All complaints are handled in a sensitive and confidential manner.

19.3 Complaints are considered and, where possible, investigated and resolved locally.

19.4 The complainant is notified, in writing, of the outcome of the investigation within 14 days of receiving the complaint. With the agreement of the complainant the period for resolution may be extended by up to a further 14 days if necessary.

19.5 An accurate and detailed written record of all complaints is kept, which includes the following information: 

• name of complainant
• nature of complaint
• date and time of complaint
• action taken in response to complaint
• result of complaint investigation
• information given to the complainant, including the date of response

19.6 When the provision of child minding or day care for a particular child has been arranged by the local authority complainants are informed that they have the right at any time to complain to the local authority. Complainants must also be informed that they have the right at any time to complain to CIW. 

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 32: Complaints.
• Regulation 33: Handling complaints.
• Regulation 34: Local resolution.
• Regulation 35: Formal Consideration.
• Regulation 36: Complaints subject to concurrent consideration.

• Providing feedback about care services in Wales: Care Inspectorate Wales.
• Complaints Policy: A guide to making a complaint.
• Children’s Commissioner for Wales.
• ACAS.
• Children in Wales.

Child’s voice

People who care for me make sure I am safe.

Well-being outcome

Children are safeguarded from harm, abuse and neglect.

The registered person is responsible for ensuring that:

20.1 Safeguarding of the child is the first priority; it is everybody’s responsibility.

20.2 There is a written child safeguarding policy in place. The policy must adhere to Welsh Government Guidance for all individuals, groups and organisations that provide activities for children and adults in Wales. All organisations should also adhere to the Wales Safeguarding Procedures. In producing this policy, the registered person must also be familiar with the Welsh Government’s statutory guidance on safeguarding children under the Social Services and Well-being (Wales) Act 2014.

20.3 The child safeguarding policy is shared with parents before a child is admitted and clearly states staff responsibilities for reporting suspected harm, abuse or neglect. It includes contact names and telephone numbers and the procedures to be followed in the event of an allegation being made against a member of staff or volunteer and the implications for disclosure of information.

20.4 All staff have accessed safeguarding training relevant to their work role. A designated member of staff has attended safeguarding training courses and is responsible for liaison with statutory services such as social services, in any child safeguarding situation.

20.5 All staff are suitably trained for their role. Annex C, Safeguarding Guidance: Roles and Responsibilities detail the types of roles in childcare and playwork and the safeguarding training appropriate to different roles within the sector 

20.6 Any persons working and looking after children can put the policy into practice and are aware of safeguarding issues, as set out in the Wales Safeguarding Procedures, including physical abuse (including physical punishment), neglect, emotional abuse and sexual abuse and are deemed competent to implement the procedures.

20.7 Staff are aware of their responsibility to report concerns about a child’s safety or well-being according to Wales Safeguarding Procedures without delay. 

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 22: Arrangements for the protection of children.
• Regulation 27: Staffing.
• Regulation 29: Employment of staff.

• Trauma-Informed Wales.
• National safeguarding training, learning and development standards: Social Care Wales.
• Working together to safeguard people: Handling Individual Cases to Protect Children at Risk.
• Working together to safeguard people: code of safeguarding practice (non statutory guidance)
• Ending physical punishment of children.
• PANTS resources for schools and teachers: NSPCC.

Child’s voice

If something important happens, the people at my setting tell my family and the people who check my setting. This way, everyone knows what is going on and helps to keep me safe. 

Well-being outcome

Children are safeguarded as significant events or changes to the organisation are made known to the relevant authorities promptly. 

The registered person is responsible for:

Incidents

21.1 Ensuring that CIW is informed of the following immediately in line with the Regulations (Regulation 31, Schedule 4) in relation to significant events:

• The outbreak at the relevant premises of any infectious disease which in the opinion of any registered medical practitioner attending a child or other person at the premises is sufficiently serious to be so notified, or of any serious injury to, serious illness of, or the death of, any child or other person on the premises.
• Any allegations of serious harm to a child committed by any person looking after relevant children at the premises, or by any person living, working or employed on the premises, or any abuse which is alleged to have taken place on the premises.
• Any other event likely to affect the suitability of the registered person to look after children or the suitability of any person living, working or employed on the premises to be in regular contact with children.
• Any other significant event which is likely to affect the welfare of any child on the premises.

Administrative events

21.2 Ensuring that CIW is informed of the following immediately in line with the Regulations (Regulation 31, Schedule 4):

In the case of child minding: 

• The full name, date of birth, and former names or aliases and home address of a change in any person looking after children on the relevant premises or any person living or employed on those premises.

Any change in the type of care provided by a registered person or in the hours during which care is provided.

In the case of day care:

• The full name, date of birth, and former names or aliases and home address of a change in any person in charge, anyone looking after children on the relevant premises, anyone living on those premises, or anyone else working on the premises, in the same part, or at the same time, as the children are looked after.
• Where the day care is provided by a committee or corporate or unincorporated body, the full name, date of birth, and former names or aliases and home address of a change in the chair, secretary, treasurer, or other person holding a comparable position in the organisation.
• Any change in the name or home address of the registered person or any of the persons described above.
• Any change in the name or address of the registered or principal office, where the registered person is an organisation.
• Any change in the facilities to be used on the relevant premises, including changes in the number of rooms, their functions, the numbers of lavatories and washbasins, any separate facilities for adult workers and access to the premises for cars.

In the case of child minding and day care:

• 21.3 If there are changes to the operational hours as provided to CIW or if the service is permanently closed. 

To assist provided

The principal regulatory requirements underpinning this standard are outlines below, followed by relevant guidance, [provided should note that neither list is exhaustive, and that provided have regard to all standards relevant to their service and the circumstances concerned 

• Regulation 9: Registered person (general requirements).
• Regulation 15: Statement of purpose.
• Regulation 31: Provision of information:
  • Schedule 4: Events to be notified to the Welsh Ministers.
• Regulation 46: Voluntary suspension.

• Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013: RIDDOR.
• Notifications: Care Inspectorate Wales.

Child’s voice

People care for me in a place which is just right for me.

Well-being outcome

Children access safe, stimulating indoor and outdoor environments supporting exploration, movement, creativity and play.

The registered person is responsible for ensuring that:

22.1 The setting is welcoming and friendly to children and parents and provides a rich environment for play. 

22.2 The physical environment is safe, secure and suitable for its purpose. The provision provides adequate space in an appropriate location, is welcoming to children and offers access to the necessary facilities for a range of activities that promote their development.

22.3 Any indoor premises that are part of the provision are clean, well-lit with adequate natural lighting, adequately ventilated and maintained in a suitable state of repair and decoration. 

22.4 There is access to a telephone. 

22.5 Rooms are maintained at a temperature of at least 18 degrees Centigrade (65 degrees Fahrenheit). 

22.6 Play areas are large enough to give scope for free movement and well spread out activities. 

22.7 Children do not have access to the kitchen area unless it is being used solely for a supervised children’s activity. 

22.8 The kitchen conforms to environmental health and food safety regulations.

22.9 Normally, outdoor play space adjoining the premises is provided. It is safe, secure, well maintained and exclusively for the use of the children when the provision is operating. Exceptionally, where outdoor play space cannot be provided, children are safely escorted to local parks, playgrounds or the equivalent on a regular basis. 

22.10 Arrangements are made, where necessary, to ensure that an adequate supply of clean bedding, towels, spare clothes and any other linen is always available. 

Standard 22: environment (child minder)

22.1 (CM) The indoor playing space provides at least the following minimum space per child: 

• under 2 years: 3.5 sq. metres
• 2 to 7years: 2.5 sq. metres
• 8 to 12 years: 2.3 sq. metres

22.2 (CM) In calculating the space requirement for all age groups, a number of rooms in the premises can (excluding toilets) be designated for use.

Standard 22: environment (day care)

22.1 (DC) The premises where day care is provided are for the sole use of the facility during the hours of operation.

22.2 (DC) The indoor playing space in day care provides at least the following minimum space per child: 

• under 2 years: 3.7 sq. metres
• 2 years: 2.8 sq. metres
• 3 to 12 years: 2.3 sq. metres

22.3 (DC) In calculating the space requirement for all age groups a number of rooms in the premises can be designated for use. The calculation must however exclude toilets, storage areas, thoroughfares, dedicated staff areas, cloakrooms, utility rooms, and kitchens. 

22.4 (DC) Within the operational plan, it is clear how the indoor play space will be divided up and used to provide activities for groups of children and how staff will be deployed within it. The expectation is that these arrangements may need to be flexible and will vary according to the activity and needs of the group of children being cared for.

22.5 (DC) If day care is provided for babies and toddlers on non-domestic premises:

• there is a separate base room for children under 2 years of age. They should, however, be able to have contact with older children and details of how this will be achieved should be included in the operational plan and agreed with CIW
• nappy changing facilities are provided which meet environmental health standards; and quiet areas are provided to facilitate individual sleep patterns

22.6 (DC) Where care is provided in indoor settings there is a minimum of one toilet suitable for use by the children being cared for, and one wash hand basin with hot and cold water available for every 10 children over the age of 2 years. Paper towels or separate towels are provided for each child. The toilets must afford children privacy and be appropriate for the age of the child.

22.7 (DC) In day care settings, there must be separate toilet facilities for adults. Staff should have a room or area available for breaks, away from areas being used by children.

22.8 (DC) In day care settings with built premises, there is a kitchen which is adequately equipped to provide meals and snacks for children and staff on the premises. If this is not available, the registered person will show how adequate arrangements will be made to provide food and drinks for children and staff.

22.9 (DC) A separate space or a partitioned area is available for children who want to relax, play quietly or sleep. It is equipped with appropriate furniture. This area may be converted from normal play space but must allow children to rest safely without disturbance. 

22.10 (DC) There is adequate storage space for equipment. 

22.11 (DC) There is an area where confidential information and necessary records can be stored securely and where staff may talk to parents confidentially. 

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 20: Safeguarding and promotion of welfare.
• Regulation 25: Hazards and safety.
• Regulation 26: Use and storage of medicines.

• Cwlwm is a consortium of 5 childcare and playwork partners. It offers templates, information and downloadable resources to help with operating bilingual early years childcare or playwork settings. 
• Balancing risk in outdoor learning.
• Flying Start childcare: guidance.
• Playing outdoors in early years settings: a toolkit.
• Learning Through Landscapes.
• Promoting physical activity through outdoor play.
• Developing and managing play spaces.
• Creating accessible play spaces: a toolkit.
• Managing Risk in Play Provision: a Position Statement.
• Managing Risk in Play Provision: Implementation Guide.
• Risk Benefit Assessment Form: Blank.
• Risk Benefit Assessment Form: Worked Example.
• Weighing up risks and benefits in children's play.
• A playworkers guide to risk.
• RoSPA: The Royal Society for the Prevention of Accidents.
• Safer sleep overview: The Lullaby Trust.

Child’s voice

I have toys and things to play with that are fun, safe, and help me learn.

Well-being outcome

Children enjoy open-ended, engaging resources that inspire play, imagination and experimentation.

The registered person is responsible for ensuring that:

23.1 Furniture, equipment and toys are provided which are appropriate for their purpose and help to create an accessible and stimulating environment. They are of suitable design and condition, well maintained and conform to BS EN safety standards or relevant Toys (Safety) Requirements where applicable.

23.2 Sufficient suitable toys and play materials are available to provide stimulating activities and play opportunities for the children in all areas of play, learning and development. These are appropriate for the ages and individual developmental needs of the children attending and promote their cultural awareness and equal opportunities.

23.3 Where public unsupervised playgrounds are used, the children do not use faulty equipment.

23.4 Where indoor space is provided, there are sufficient numbers of child-sized chairs and tables to allow flexible arrangements for groups of children to play and eat together.

23.5 There is adequate equipment for outdoor and sporting activities where applicable.

23.6 During water sports, adequate lifesaving equipment and buoyancy aids are provided.

23.7 If caring for babies and other children under 2:

• activities, toys and equipment are appropriate for the child’s age and provide varied sensory opportunities and experiences both indoors and outdoors
• some domestic style furniture is provided to assist children in developing mobility and to continue normal life experiences
• cots or other appropriate furniture are provided for children to rest or sleep

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 25: Hazards and Safety.
• Regulation 37: Fitness of premises.

• Statutory Guidance in support of the Toys (Safety) Regulations 2011.
• Flying Start childcare: guidance.
• Managing Risks and Risk Assessment at work: Health and Safety Executive.
• Managing Risk in Play Provision: A Position Statement.
• Managing Risk in Play Provision: Implementation Guide.
• Risk Benefit Assessment Form: Blank.
• Risk Benefit Assessment Form: Worked Example.
• Weighing up risks and benefits in children's play.
• A playworkers guide to risk.
• RoSPA: The Royal Society for the Prevention of Accidents.
• RoSPA: Toy Safety.
• Safer sleep overview: The Lullaby Trust.

Child’s voice

I am kept safe, and everyone checks for dangers so I don’t get hurt.

Well-being outcome

Children feel secure and confident to explore because risks are managed thoughtfully, enabling safe challenge.

The registered person is responsible for ensuring that:

Promoting safety and managing risks

24.1 Safety is promoted within the setting and on outings, and proper precautions are taken to prevent accidents.

24.2 Hazards to children on the premises, both inside and outside, are kept to a minimum. Health and safety regulations are complied with, and staff are trained to understand health and safety requirements for the environment in which they work.

24.3 A risk assessment of the premises is in place and is reviewed at least annually and if there are any changes to the premises or the needs of the children. An action plan with timescales identifies action to be taken to minimise identified risks in the risk assessment.

24.4 Risk management of individual activities and play opportunities balances risk of harm against the benefits for the child, for example, in extending their knowledge of the world, developing skills and physical or emotional well-being.

24.5 Children are supervised at all times, and extra care is taken during activities which may carry some level of danger.

24.6 Children can play safely outside through a combination of supervision and protection from hazards.

24.7 There is a system for managing access to the premises and a record of visitors kept.

24.8 When in high or low chairs children are secured in safety harnesses as appropriate.

24.9 Sleeping babies are frequently checked by a member of staff. All persons providing care are made aware of guidance on sleeping babies.

24.10 The premises, including any outside play areas, are secure and children under the age of 8 are not able to leave unsupervised. Children aged 8 and over are only able to leave under arrangements which have been pre agreed with the parents.

24.11 Ponds, drains, pools or any natural water, are made safe or inaccessible to children.

24.12 There are no poisonous or hazardous plants indoors where childcare is delivered. Poisonous or hazardous outdoor plants should be inaccessible to children.

24.13 Any door fitted with glass has safety glass or is covered with protective plastic film. 

24.14 Adequate public liability insurance for the provision is in place.

24.15 Potentially hazardous equipment and substances are securely anchored and/or stored out of reach of children.

Fire risk

24.16 There is a comprehensive and up to date fire risk assessment for the premises, conducted by a competent person, (a person who has the relevant skills and experience to carry out a fire risk assessment for the premises concerned) see Choosing a competent fire risk assessor. The assessment is reviewed at least every year and conducted afresh if it is out of date, or following any changes to the premises or the needs of children which might materially alter the risk of fire.

24.17 Adequate precautions are taken against the risk of fire, and any recommendations made by the fire risk assessor or the Fire and Rescue Service are complied with.

24.18 Where required by relevant legislation, gas, electrical, oil or solid fuel burning appliances and fittings, including central heating systems and fires are regularly checked and serviced by an approved technician. Such appliances must conform to safety requirements, are to be appropriately guarded and must not cause a hazard to children. Appropriate certification must be kept and be available for inspection by CIW.

24.19 There are clearly defined procedures, known to all staff, for emergency evacuation of any premises, and which include appropriate provision for evacuating disabled staff or children. Fire drills are carried out at least every 6 months, recognising that children benefit from more frequent practice. Records are kept in a fire logbook for inspection by the Fire and Rescue Service, and safety certificates are obtained as required.

24.20 There are suitable means of escape for staff and children from all floors including disabled staff and children.

24.21 Fire doors are neither obstructed nor propped open; and fire exits are clearly identified and easily opened from the inside without a key, and lead to an outdoor place of safety accessible to the emergency services.

24.22 Smoke or heat alarms which conform to BS 5839 are provided as necessary. This includes at least 1 working smoke or heat alarm on each floor, in the main circulation area (i.e. hallway or landing). A carbon monoxide alarm is also installed in every room containing an appliance burning gas, oil or solid fuel. These are checked to the frequency specified by the manufacturer and kept in working order.

24.23 If there is a kitchen on the premises used to cook food, it is only used by staff who do not have simultaneous responsibility for providing care. If children are allowed in the kitchen, they are supervised by staff who do not have simultaneous responsibility for cooking food.

24.24 Smoking is not permitted anywhere inside the premises, in the designated outdoor play area(s), or in any area where child minding and day care takes place. Any smoking materials and vapes must be kept out of reach of children at all times. 

24.25 Candles are not used on the premises, other than small candles on birthday cakes. 

Transportation

24.26 There is a procedure for safe conduct of any outings. Records are kept about vehicles in which children are transported, including insurance details and a list of named drivers.

24.27 Drivers using their own transport have valid driving and vehicle licences, the appropriate insurance cover and where required a current MOT certificate.

24.28 Car seats appropriate to the age, weight or height of the child should be used when transporting children. 

Standard 24: safety (child minder)

24.1 (CM) Childminders comply with the Welsh Government's Fire safety: guidance for child minding premises which provides guidance to assist them in keeping themselves, and the children in their care safe from fire. 

Standard 24: safety (day care)

24.1 (DC) For non-domestic premises all providers comply with the Regulatory Reform (Fire Safety) Order 2005 and accompanying fire safety statutory guidance for small non-domestic premises: A guide to making your small non-domestic premises safe from fire.

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all relevant standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 25: Hazards and safety.
• Regulation 26: Use and storage of medicines.
• Regulation 27: Staffing.
• Regulation 37: Fitness of premises.
• Regulation 38: Fire precautions.

• Statutory Guidance in support of the Toys (Safety) Regulations 2011.
• Flying Start childcare: guidance.
• Developing and managing play spaces.
• Choosing a competent fire risk assessor.
• Managing Risks and Risk Assessment at work: Health and Safety Executive.
• Managing Risk in Play Provision: A Position Statement.
• Managing Risk in Play Provision: Implementation Guide.
• Risk Benefit Assessment Form: Blank.
• Risk Benefit Assessment Form: Worked Example.
• Weighing up risks and benefits in children's play.
• A playworkers guide to risk.
• RoSPA: The Royal Society for the Prevention of Accidents.
• Workplace safety.
• What are the Legal Requirements for Health and Safety in Early Years Settings?: Care Learning.
• Safer sleep overview: The Lullaby Trust.

Child’s voice

If I stay overnight, I have everything I need to feel comfortable and safe, and my family know where I am and who is looking after me.

Well-being outcome

Children staying overnight feel safe, comfortable and emotionally supported in a setting that respects their routines and needs.

The registered person is responsible for ensuring that:

Contract 

25.1 No child is received into the provision without emergency contact numbers being provided. If the parents are unavailable, another named person is available to collect the child if necessary. 

25.2 A contract, signed by the parent, stating all relevant details about the child and care for the child, including the name of the emergency contact and confirmation of their agreement to collect the child during the night if necessary, is obtained. 

Working with parents 

25.3 Parents are consulted about and shown all the arrangements that are in place or will be made, for their child to be looked after overnight. 

25.4 Providers request information from parents on the child’s sleeping habits and any problems which may arise during the night, e.g. bedwetting, nightmares etc. and seek to ensure a consistent and sensitive approach. 

Staffing ratios 

25.5 The relevant adult : child ratios are maintained overnight (see NMS 15). In non-domestic settings, a minimum of 2 members of childcare staff, 1 of whom must be awake, are on the premises at all times during the night. 

Premises 

25.6 The children sleep in a separate area or room, which is adequately heated.

25.7 Each child staying overnight has a suitable bed or cot and clean bedding. 

25.8 Children have access to adequate toilet and washing facilities. The privacy of older children is respected during bath time and when undressing. 

Safety 

25.9 The sleeping areas do not have any health or safety hazards. 

25.10 Sleeping areas to be used by children have a smoke alarm installed in the room and a safe escape route from the premises in case of fire (normally, a door opening on to a landing or hallway that leads directly to an external door). 

25.11 Appropriate security systems are in place in order to protect the premises from unauthorised entry. No one over the age of 16 may stay on the premises overnight unless a satisfactory enhanced criminal record certificate (DBS enhanced disclosure) has been issued in respect of that person. 

Health 

25.12 There is a good general level of hygiene, decoration and cleanliness in all sleeping areas. 

Food and drink 

25.13 Suitable healthy meals/feeds/drinks are provided. Requirements are discussed with parents in advance. 

To assist providers

The principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all relevant standards relevant to their service and the circumstances concerned.

• Regulation 9: Registered person (general requirements).
• Regulation 15 – Statement of purpose.
• Regulation 20 – Safeguarding and promotion of welfare.
• Regulation 21: Food provided for children.
• Regulation 22: Arrangements for the protection of children.
• Regulation 24: Health needs of children.
• Regulation 25: Hazards and safety.
• Regulation 27: Staffing.
• Regulation 30: Keeping of records:
  • Schedule 3: Records to be maintained.
• Regulation 37: Fitness of premises.
• Regulation 38: Fire precautions.

• Safer sleep overview: The Lullaby Trust.

These additional criteria must be met by child minders who work with an assistant.

Definition of assistant

A child minder assistant can be an employee or a volunteer in a paid or unpaid role who works with children under a registered child minder. A child minding assistant does not include a student on placement in a child minding setting.

Provision of information

Child minders must notify Care Inspectorate Wales (CIW) about their intention to work with an assistant to look after children. The notification must be made through the child minder’s CIW online account in advance of the assistant starting to work at the service. 

Statement of purpose (SoP)

Parents need to be informed of the arrangements for working with an assistant. There must be a section in the SoP about this, to include:

• clarification that the assistant is not registered with CIW and the child minder is responsible for ensuring suitability for the role
• details about the assistant including confirmation that the suitability checks, in accordance with both regulation 28 of the Child Minding and Day Care (Wales) Regulations 2010(as amended) and the NMS, have been undertaken before the assistant commences work
• details about qualifications and experience of the assistant
• description of roles and responsibilities of the assistant
• details of the length of time and types of activities/outings where children will be left alone with an assistant. If an assistant is not left alone with children, this should also be specified in the SoP
• confirmation on the numbers and ages of children that an assistant will be caring for if left alone
• How the assistant will be supervised and monitored

Assistant suitability

The child minder is responsible for ensuring any assistant employed by them or who volunteers to work alongside them is suitable in accordance with both regulation 28 of the Child Minding and Day Care (Wales) Regulations 2010(as amended) and the NMS to look after children up to the age of 12 and has appropriate skills, experience and qualifications to meet the needs of the children cared for.

As outlined in standard 13.4 (CM) Any assistant employed by a child minder must hold an appropriate qualification recognised in the Social Care Wales’s Qualification Framework. If an appropriate qualification is not held at the time of employment, assistants are required to have attained the required qualification within 6 months from the start of their current employment. The assistant must have undertaken training in paediatric first aid and hold a relevant paediatric first aid certificate appropriate for the age of the child(ren) being cared for. The paediatric first aid certificate should be up to date and renewed every 3 years.

The assistant must have completed child protection/safeguarding training and must be able to put the child protection/ safeguarding policy into practice and implement the procedures. This includes awareness of safeguarding and child protection issues, including physical abuse, neglect, emotional abuse and sexual abuse.

The assistant must be aware of their responsibility to report concerns according to the Wales Safeguarding Procedures without delay.

Recruitment

The assistant must undergo a vetting procedure which complies with the Child Minding and Day Care (Wales) Regulations 2010 (as amended) and includes a Disclosure Barring Service (DBS) enhanced disclosure check. 

The child minder must set up a file for the assistant to evidence the required suitability checks have been undertaken, to comply the requirements of Part 1 of Schedule 2 to the Child Minding and Day Care (Wales) Regulations 2010 (as amended) (Information about other persons: staff). The file and all suitability checks must be completed before the assistant commences caring for minded children.

For further information Social Care Wales guidance A guide to recruiting well for early years and childcare.

Induction

The child minder must provide induction for the assistant to ensure they know how the service runs and they understand and can implement the policies and procedures. The induction process must also include information on what the assistant’s responsibilities will be, and any other expectations in relation to their work. A record of this induction should be kept in the assistant’s staff file. 

For further information see Social Care Wales guidance Induction framework for early years and child care.

Supervision 

The child minder as the registered person is accountable for the work of any assistant and remains responsible for the safety, welfare and development of minded children. The child minder must deploy the assistant effectively and oversee their work, monitoring performance to remain satisfied that the assistant is competent in all areas of work undertaken. The child minder must undertake regular one-to-one supervision with the assistant which encourages them to think about the quality of their practice. A record of all one-to one supervision should be kept in the staff file.

The child minder must understand their legal duties in relation to referring an assistant to the DBS where the relevant conditions are met. For further information see Regulated Activity with Children in Wales.

Child minders, and any assistant who might be in sole charge of the minded children for any period of time, must hold a current Full Paediatric First Aid certificate before commencing child minding. If the assistant is not left in sole charge of children they should have an Emergency Paediatric First Aid (EPFA) certificate within 3 months of starting their role.

A qualified child minding assistant can be left in sole charge of minded children, in line with the adult : child staffing ratios, for up to 2 hours at any one time, with a maximum of 3 hours in total in any one day, provided all the requirements of standard 13 (CM): Suitable person (Child Minder) and this Annex A: NMS Guidance for Child minder Assistants are complied with.

For further information see Social Care Wales Effective supervision in social care, early years and childcare.

Appraisal 

The child minder must undertake a regular review (minimum annually) to formally analyse the assistant’s performance. A record of this appraisal should be kept in the assistant’s staff file. 

For further information see link to Social Care Wales Effective supervision in social care, early years and childcare.

Records

Records of attendance should accurately show days and times the assistant works. Records should also show days and times the assistant is working alone and the names of the children they are responsible for at these times.

The child minder must keep a staff file for each assistant 

Staffing ratios

The maximum number of children for whom a child minder may care is as follows: 

• 10 children up to 12 years of age
• of those 10 children, no more than 6 under 8 years of age
• of those six, no more than 4 under 5 years of age
• of those 4 no more than 3 under 2 years of age
• of those 3 children, normally no more than 2 may be under 18 months of age, although CIW may agree an exception for multiple birth siblings (twins or triplets) 

When working with an assistant the same adult : child ratios apply to the assistant, as the child minder, for any additional children. However, the available play space may affect these numbers. 

If an assistant is not working, then the child minder must revert to the ratios for working alone. 

Working in partnership with parents

The contract between the child minder and the parents should include details about when their children will be left alone with an assistant and parents should sign their agreement to this. 

If the child minder starts to work with an assistant after the contract is in place, then the contract must be amended to include details about when their children will be left alone with an assistant, and parents sign to confirm their agreement.

Policies and procedures

Policies and procedures must be amended where relevant to reflect working with an assistant and when children will be left alone with the assistant. Parents should sign agreement to any policies and procedures where it reflects a child minder assistant’s role in working with children.

Premises

Working with an assistant should not impact on the space and facilities available to children at the premises. 

Safety

The assistant must be aware of the emergency evacuation procedure for the premises and what their role is in the event of an emergency.

If the assistant is using their own transport for minded children, they must have valid driving and vehicle licences, appropriate insurance cover and where required, a current MOT certificate.

Insurance

The child minder must hold Employers Liability Insurance if employing an assistant(s) and provide any required detail to their insurer around the roles and responsibilities including the time any child(ren) are left alone with the assistant to ensure there is valid insurance in place. 

Registration certificate

Working with an assistant may affect a child minder’s conditions of registration:

• If the maximum number of children does not exceed 10 under the age of 12 when working with an assistant, then CIW do not add a condition about working with an assistant to the certificate.
• If the maximum number of children exceeds 10 when working with an assistant, then CIW will add a condition on the registration certificate to reflect this. Child minders must apply for a variation through their CIW online account if they propose to increase the maximum number of children being cared for to more than 10 when working with an assistant. 

• Coram PACEY Cymru (Professional Association for Childcare and Early Years): Home-based childcare training in Wales. Contact Coram PACEY Cymru by email or telephone 02920351407 for further information and support on working with a child minding assistant in Wales.

Social Care Wales resources

• Qualification framework.
• A guide to recruiting well for early years and childcare.
• Induction framework for early years and childcare.
• Effective supervision in social care, early years and childcare.

DBS legal responsibilities: additional guidance

• Regulated Activity with Children in Wales.

This guidance forms an important part of the National Minimum Standards (NMS) for Regulated Childcare for Children up to 12 years of age. It provides guidance and advice to enable registered persons and their staff to meet the requirements of first aid that are set out within relevant legislation and the NMS. 

The NMS sets the minimum requirements for Paediatric First Aid (PFA) within registered childcare and play settings. Childcare providers are responsible for identifying and selecting a competent training provider to deliver their PFA training. For PFA, we do not specify exactly which course or awarding body providers take the course with as this will vary across Wales. However, advice is provided to help guide providers in choosing a course and they will need to ensure it meets the requirements of these NMS, the needs of the setting and those that use it. 

Training is available from a wide range of providers including those who offer qualifications regulated by Qualifications Wales or the Voluntary Aid Societies (St John Ambulance Cymru, the British Red Cross and St Andrew’s First Aid who together are acknowledged by the Health and Safety Executive (HSE) as one of the standard-setters for currently accepted first aid practice for first aid at work training courses). The local authority family information service can provide further information on local arrangements for the delivery of relevant courses in local areas. 

We know that many childcare and play settings are keen to have as many staff as possible trained in first aid. Encouraging more staff to complete the full paediatric first aid course would provide an increased level of reassurance for parents/carers using the service and helps ensure that there is always suitably qualified staff available to cover if there are unplanned staff absences. Increasing the number of staff trained in paediatric first aid will also raise confidence around safety awareness and could reduce the likelihood of accidents involving children. 

We also encourage settings to consider the number of children, staff and layout of premises to ensure that a paediatric first aider can respond to emergencies quickly. 

Providers should prominently display (or make available to parents) staff full paediatric first aid/emergency paediatric first aid certificates or a list of staff who have a current paediatric first aid/ emergency paediatric first aid certificate.

Providers should consider whether paediatric first aiders need to undertake annual refresher training, during any three year certification period to help maintain basic skills and keep up to date with any changes to PFA procedures.

The criteria of emergency and full PFA courses are: 

• Training is designed for workers caring for children in the absence of their Parents/carers and is appropriate to the age of the children being cared for.
• Adequate resuscitation and other equipment including baby and junior models must be provided, so that all trainees are able to practice and demonstrate techniques.
• Following training an assessment of competence leads to the award of a certificate.
• The certificate must be renewed every 3 years.

The emergency PFA course should be undertaken face-to-face and last for a minimum of 6 hours (excluding breaks) and cover the following areas:

• be able to assess an emergency situation and prioritise what action to take
• help a baby or child who is unresponsive and breathing normally
• help a baby or child who is unresponsive and not breathing normally
• help a baby or child who is having a seizure
• help a baby or child who is choking
• help a baby or child who is bleeding
• help a baby or child who is suffering from shock caused by severe blood loss (Hypovolemic shock).

The full PFA course should last for a minimum of 12 hours (excluding breaks) and cover the elements listed below in addition to the areas set out in paragraph 5 (the emergency PFA training elements outlined in paragraph 5 should be delivered face to face). 

• Help a baby or child who is suffering from anaphylactic shock.
• Help a baby or child who has had an electric shock.
• Help a baby or child who has burns or scalds.
• Help a baby or child who has a suspected fracture.
• Help a baby or child with head, neck or back injuries.
• Help a baby or child who is suspected of being poisoned.
• Help a baby or child with a foreign body in eyes, ears or nose.
• Help a baby or child with an eye injury.
• Help a baby or child with a bite or sting.
• Help a baby or child who is suffering from the effects of extreme heat or cold.
• Help a baby or child having: a diabetic emergency; an asthma attack; an allergic reaction; meningitis; and/or febrile convulsions.
• Understand the role and responsibilities of the paediatric first aider (including appropriate contents of a first aid box and the need for recording accidents and incidents).

The criteria above was produced to reflect the relevant parts of the Health and Safety Executive’s (HSE) First Aid at Work (FAW) content and was based on the guidance HSE used to provide to training providers when they regulated FAW training providers directly.

Face to face means trainers are physically present with their trainees. This excludes the use of online platforms.

This guidance provides details about safeguarding training appropriate to different roles within the childcare and playwork sector.

Group A (Level 1) safeguarding awareness

Group A (Level 1) safeguarding awareness courses provides the knowledge and skills needed to safeguard children. It describes the different types of abuse, how to recognise them, and how to respond to concerns. It also explains how to correctly report concerns. 

This mandatory training should form part of an employees’ induction for all staff.

Required roles

Employees who may or may not directly work with children but may work in a building where a childcare provision is based; or members of a Board / Committee who support a childcare provision. 

Examples include (not exhaustive):

• caretaker / cleaner / cook
• non-working committee members
• secretary / administrator / receptionist
• volunteers (dependent upon level of supervision, if left alone with children, Group B training would be more appropriate)

Course type and considerations:

• online course: Group A Safeguarding via Social Care Wales website 
• duration: Up to 2 to 3 hours 

Recommended: to renew every 3 years (as set out in the National Safeguarding Training, Learning and Development Standards and Framework.

Group B (Level 2) safeguarding intermediate course

Intermediate safeguarding children courses help to increase existing safeguarding knowledge and teach more about what is involved in the safeguarding process. The course shows how to identify abuse, and report concerns as well as learn more about the safeguarding structure, recognising risks and what happens after a report has been made.

Required roles:

• for employees who work directly with children

Examples include (not exhaustive):

• child minding assistant
• trainee nursery assistants
• nursery assistants
• nursery room leaders
• assistant managers
• playworker
• transport driver
• volunteers (dependent upon level of supervision) 

Course type and considerations:

• face to face course where possible, or blended learning
• duration: 4 to 6 hours/1 day/2 x evenings

Recommended: to renew in line with the National Safeguarding Training, Learning and Development Standards and Framework. 

Group C (Level 3) advanced safeguarding course

Advanced safeguarding courses teach more about what the role involves and helps to understand the safeguarding process in more detail. The course uses a variety of written activities and interactive exercises to help review and develop the safeguarding procedures within the setting and ensure that all staff members understand their responsibilities towards safeguarding children. Includes topics relating to allegations of abuse against a staff member and how to deal with these, understanding key legislation and guidance which underpins settings policy for children’s safety and welfare, roles to play in the multi-agency child protection process including case conferences and providing written reports.

Required roles: 

• Persons in contact with children and have ultimate safeguarding responsibility for the provision. These practitioners will need to have all the knowledge and understanding of the standards in groups A and B.

Examples include (not exhaustive):

On site 

• Setting leader.
• Manager.
• Person in charge.
• Child minder.

Potentially off-site

• Designated safeguarding person.
• Responsible individual.
• Registered person.

Course type and considerations:

• face to face course where possible
• durations: 2 days

Recommended: to renew in line with the National Safeguarding Training, Learning and Development Standards and Framework.

Designated safeguarding person

This term is used throughout the National Safeguarding Training, Learning and Development Standards. A Designated Safeguarding Person is “the identified person within the organisation who is available to discuss safeguarding concerns.” They should be consulted as to whether to raise a safeguarding concern with the local authority, will manage any immediate actions required to ensure the individual at risk is safe from abuse. All practitioners should know who to contact in their setting for advice and they should not hesitate to discuss their concerns no matter how insignificant they may appear.

Designated safeguarding leads are the first point of contact for staff members, families, carers and other people who have access to settings, so it’s essential that knowledge of child protection procedures is in-depth and up-to-date. 

Providers can get more information about Safeguarding training from the following sources:

• Regional Safeguarding Boards.
• Social Care Wales: National Safeguarding Training, Learning and Development Standards. These standards have been designed to ensure that all practitioners in Wales receive consistent and high-quality training in safeguarding practices
• Social Care Wales: National Safeguarding Training, Learning and Development Framework. This explains how safeguarding training could be done and should be used in conjunction with the National Safeguarding Training, Learning and Development Standards.
• Safeguarding training: Social Care Wales.
• Third sector organisations, Cwlwm and Play Wales.

Please ensure that the safeguarding course for which you enrol reflects practices and procedures in Wales, not in England, i.e., that they reflect the Wales Safeguarding Procedures.

Social Care Wales provide the Group A Safeguarding course. 

The term ‘practitioners’ is used throughout the National Safeguarding Training, Learning and Development Standards. This has been used as a blanket term to describe anyone who is in “paid employment as well as unpaid volunteers”.

Introduction 

The following guidance supports standard 10 Healthcare (specifically, standards 10.1 to standards 10.5) and standard 11 Medication. It covers the occasional administration of liquid paracetamol to children if they become unwell during their time at your setting. 

The health and well-being of children must always be protected and is a regulatory requirement.

Children who are already unwell, have a high temperature or are infectious should not be received into the setting. This is to protect the health of other children and staff (including those that are vulnerable). 

Registered settings must continue to adhere to standard 10.2 Healthcare which states:

No child is received if he/she appears to be ill. If children become unwell during their time in the childcare or play setting, care is taken to prevent possible infection of other children and parents are notified as soon as possible.

Standard 10.2 relates to occasions when children become unwell, especially if they are at risk of seizures, have a high temperature or are infectious. This is not the same as a child who is teething or has a common cold or cough. 

It must not be assumed that a child is better after receiving liquid paracetamol, and the child should be collected by a parent/carer as soon as is practicable after the child becomes unwell.

Public Health Wales provides a practical guide and comprehensive information for childcare providers on managing cases of infectious diseases in children and young people settings. Information for parents is available on the NHS website to determine and make an assessment if their child should attend childcare or school: Is my child too ill for school?.

Children with mild respiratory symptoms such as a runny nose, sore throat, or slight cough who are otherwise well and do not have a high temperature can continue to attend their education or childcare setting. 

The administration of liquid paracetamol is reserved for urgent situations in which it is impracticable for a child’s parents/carers to collect the child promptly and only where such administration is in accordance with the guidance below.

Guidance for registered settings to obtain, store and administer Liquid Paracetamol subject to the following general conditions and Liquid Paracetamol specific conditions being met:

General conditions

• The registered setting has a medication policy which describes the circumstances in which liquid paracetamol may be administered to a child who is attending the setting.
• The medication policy has been shared with the parent/carer and sets out the arrangements and procedures in place to support the safe administration of prescribed and non-prescribed medication, including when there is an urgent need whilst a child is being cared for at the registered setting, for example, in the event of a child having a high temperature; and
• The child’s parents/carers have given written prior permission for the registered setting to administer liquid paracetamol to the relevant child in the circumstances described in the medication policy.
• The child’s parents/carers will give, wherever possible, verbal consent for each subsequent occasion when liquid paracetamol is administered.

Conditions relating to each occasion liquid paracetamol can be administered

In situations where a child becomes unwell whilst at the registered setting, it is most appropriate for the child to be collected by a parent or carer. 

However, in circumstances where parents have given prior written consent and they are not able to collect their child immediately it would be appropriate to administer liquid paracetamol in the following occasions subject to the conditions outlined:

(Occasion 1) the child’s parent or carer has been contacted but there is going to be a delay in collection:

• the child’s parent or carer gives verbal consent for the dose of paracetamol to be given
• liquid paracetamol is given only if a period of at least 4 hours has passed since the last dose of paracetamol was given to the child
• the parent or carer has arranged to collect the child from the registered setting as soon as is practicable

(Occasion 2) the registered setting has attempted to contact the child’s parent or carer, but they cannot be contacted:

• the registered setting must contact NHS 111, and a healthcare professional (at NHS 111) has advised that it would be appropriate for a dose of Liquid Paracetamol to be given
• the registered setting should subsequently contact the child’s parent or carer to arrange for the child to be collected from the registered setting at the earliest opportunity/as soon as is practicable

Storage, administration and record keeping

The Welsh Government recommends that registered providers obtain, store and administer liquid paracetamol in the limited circumstances described in this guidance. 

The Welsh Government recommends using sachets of paracetamol sugar free liquid each containing 120mg of paracetamol in each 5ml because they are easier to store, have labelled expiry dates, and reduce cross-contamination between children. 

Paracetamol sugar free liquid is available in bottles and sachets. For some children sachets provide the correct dose by use of a single or multiple sachets, without the need for a measuring spoon or oral syringe. However, for other children it would be necessary to use part sachets. Registered providers should determine the most appropriate presentation of paracetamol sugar free liquid for their setting. 

Where bottles of liquid paracetamol containing multiple doses are used, registered providers should have in place arrangements for the careful management of cross contamination and accurate dosage measuring. These should be documented and implemented by the manager or person responsible for administering medication. 

It is also necessary for anyone responsible for administering medication to have received information on the importance of following any directions for use, such as shaking the bottle well before opening (to ensure correct dosing).

Advice about purchasing Liquid Paracetamol can be obtained from any pharmacy.

The registered setting must ensure arrangements are in place for the safe storage, administration and record keeping of doses of Liquid Paracetamol used in accordance with the medicine policy. 

The expiry dates of all stocked medicines must be checked regularly (at least every 3 months), and before each administration.

All doses of liquid paracetamol administered to a child at a registered setting, following this guidance, should be recorded at the time of administration. The childcare provider is required to maintain a written record and notify the parent upon collection of the child.

Adverse childhood experiences (ACEs)

Chronic stress on individuals during childhood. Such stress arises from the abuse and neglect of children but also from growing up in households where children are routinely exposed to issues such as domestic violence or individuals with alcohol and other substance use problems. Collectively such childhood stressors are called ACEs (adverse childhood experiences).

Additional learning needs (ALN)

Children and young people with learning difficulties or disabilities that need extra support to learn.

Additional learning provision

Additional learning provision for a person aged 3 or over means educational or training provision that is additional to, or different from, that made generally for others of the same age. Additional learning provision for a child aged under 3 means educational provision of any kind. 

Additional support needs

Additional support needs refer to the extra or different support that a child or young person may require, at any time, to play, participate, learn, develop, and thrive alongside their peers. Anti-Racist Actively identifying and eradicating the systems, structures and processes that produce radically differential outcomes for ethnic minority groups. It involves acknowledging that even when we do not regard ourselves as ‘racist’ we can, by doing nothing, be complicit in allowing racism to continue.

Care Inspectorate Wales (CIW)

The regulatory body responsible for ensuring that childcare regulations and NMS standards are met. CIW register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales.

Childcare and play setting types, including child minding; full day care; sessional care; creches; out of school clubs and open access play provision

See Regulated Child Minding and Day Care section of this document for full details. 

Childcare settings (registered) 

Any setting registered with Care Inspectorate Wales (CIW) to provide childcare for children 0 to 12 years of age. 

Chwarae o Safon 

Chwarae o Safon is Play Wales’ playwork quality mark. Chwarae o Safon is intended to be used in unregulated playwork settings, as well as settings regulated by Care Inspectorate Wales (CIW). It also applies to those involved in playwork in non-dedicated playwork settings. 

Curriculum for Wales 

A statutory curriculum for 3 to 16 year-olds, setting out what is important in delivering a broad and balanced education in Wales. 

Cwlwm 

A consortium, made up of 5 childcare and play partners, who support childcare and play settings with guidance and membership, encouraging quality and sustainable settings. The partners are:

• Mudiad Meithrin (MM) which specialises in Welsh-medium early years provision.
• Coram PACEY Cymru which promotes best practice and supports childminders.
• National Day Nurseries Association Cymru (NDNA Cymru) which provides specific information, advice and training on running a nursery in Wales.
• Early Years Wales which promotes and supports bilingual pre-school care, education and learning through play across Wales.
• Clybiau Plant Cymru Kids’ Clubs (CPCKC) which aims to help communities in Wales by promoting, developing and supporting quality, affordable, accessible out of school childcare clubs.

Diversity and anti-racist professional learning (DARPL)

DARPL brings together a diverse team of providers with lived and professional experience. Supports anti-racist professional learning and leadership for childcare play and early years through a learning and resource hub.

Disclosure barring service (DBS) 

A DBS check is a way for employers to check your criminal record, to help decide whether you are a suitable person to work for them. This includes deciding whether it is suitable for you to work with children or vulnerable adults.

Early childhood play, learning and care provision (ECPLC) 

Early childhood play, learning and care provided by the childcare or play setting or nursery education provided in a school. This is provision for babies and young children aged 0 to 5 years old. See ECPLC resource list for further details.

Early childhood play, learning and care (ECPLC) quality framework

The quality framework informs quality practice and describes the common principles that should guide all settings/schools and practitioners implementing ECPLC. It also includes the developmental pathways and assessment arrangements for 0-3 year olds, and a reflective practice toolkit. 

Early years

Defined by Welsh Government as the period in a child’s life from 0 to 7. 

Equality Act 2010 

The Equality Act 2010 provides a legal framework to protect people from discrimination in the workplace and in wider society.

Estyn 

Inspects education and training in Wales. Funded non-maintained nursery settings delivering nursery education for 3 to 4-year-olds are inspected by Estyn and CIW through a joint inspection programme.

Excepted from registration (exceptions)

Settings who fall within the circumstances set out in the Child Minding and Day Care Exceptions (Wales) Order 2010 and are not required to register with Care Inspectorate Wales.

Food Standards Agency and Environmental Health

Organisation that safeguards public health and protects the interests of consumers in relation to food. 

Funded childcare places

Childcare which is funded in whole or in part by Welsh Ministers through grants or other schemes through which funds are paid directly or indirectly to providers of childcare services to reduce the cost of those services to parents.

Funded nursery education places 

Nursery education places funded by local authorities for children aged between 3 and 4 years, for part of the school day.

Health and Safety Executive (HSE)

The national regulator for workplace health and safety.

High quality childcare

The components of high-quality childcare include the quality of adult-child interactions; staff knowledge and understanding of how babies and young children learn; ratios and group sizes that allow appropriate interaction with children; and supporting children’s home learning environment.

Inclusive and accessible play space

An inclusive and accessible play space is a space which is barrier-free, which meet the wide and varying needs of every child. All children will enjoy high levels of participation opportunities, equally rich in play value. 

National Minimum Standards for Regulated Childcare for children up to 12 years of age

Standards that are used to support child minding and day care settings to meet the childcare regulatory requirements for care for children up to the age of 12 and issued under regulation 14 of the Child Minding and Day Care (Wales) Regulations 2010 (as amended). 

National training standards (Social Care Wales) 

A comprehensive framework for the training, development, and ongoing education of the social care work force in Wales. The standards are designed to ensure that all staff working within social care services possess the necessary skills, knowledge, and values to deliver high-quality, person-centred care and support. 

Play 

Play is a behaviour, activity or process initiated, controlled and structured by children, as non-compulsory, driven by intrinsic motivation, not a means to an end and that has key characteristics of fun, uncertainty, challenge, flexibility and non-productivity. 

Play Wales

The national charity for children's play, provides advice and guidance to support all those who have an interest in, or responsibility for providing for children's play.

Playworker

Member of staff who works to facilitate children’s play in line with the Playwork Principles. May work unsupervised as part of a wider team and have various responsibilities within that team.

Practitioners

This generic term refers to the individuals that work with children across the early years and can include childcare workers, teachers, and classroom assistants.

Premises

“Premises” includes any area and any vehicle.

Registered funded non-maintained childcare settings

Non-local authority childcare settings which are approved and funded by the local authority to provide nursery education and are registered as day care with CIW. 

Registered person

The person registered with CIW to act as a child minder or provider of day care.

Regulated day care

Regulated day care provision encompasses a wide range of different types of provision, that are subject to statutory and regulatory requirements, the National Minimum Standards for Registered Childcare (NMS) and are registered and inspected by CIW. 

Regulations 

The Child Minding and Day Care (Wales) Regulations 2010 (as amended) 

Risk benefit assessment 

A process of risk assessment focussed on determining whether the benefits of a particular activity outweigh the residual risks of harm. 

Social Care Wales

Social Care Wales (SCW) are the regulatory body for social care with responsibility for workforce development of the social care and early years and childcare sector in Wales. SCW is focused on taking action to build confidence, seek improvement and support the development of the social care and early years and childcare workforce. SCW host the qualifications framework for childcare which specifies the recognised qualifications for those working in early years and childcare. 

Social model of disability

Under the social model of disability, a disabled child is a child who has an impairment or condition and is disabled by barriers in society, rather than by their impairment itself.

Statement of purpose 

A statement that all registered childcare providers are required to have, by law. The statement must include all the information under Regulation 15 of the Child Minding and Day Care (Wales) Regulations 2010 about the aims and objectives and other relevant matters about the service to be provided for children under the care of the registered person. Staff Refers to staff within the childcare setting, whether paid or unpaid and who may undertake a number of different roles. 

Supervision and appraisal

Refers to a regular, planned process that supports employees to reflect on their work, manage responsibilities and well-being, and maintain safe and effective practice. Appraisal is a formal review of an employee’s performance over a set period, used to recognise achievements, identify development needs and agree future objectives. The Measure The Children and Families (Wales) Measure 2010.

Trauma-informed approach

An approach which recognises that everyone has a role in facilitating opportunities and life chances for people affected by trauma and adversity. It is an approach where a person, organisation, programme or system realises the widespread impact of trauma and understands potential paths for healing and overcoming adversity and trauma as an individual or with the support of others, including communities and services.

Unqualified/volunteer

An individual working in a registered childcare setting who does not hold a recognised qualification required for the role/service type. This definition also encompasses staff members who may be actively working towards achieving the required qualification. These individuals may be employed or carry out tasks within the setting on a volunteer basis.

Unincorporated association

An association which does not have legal personality separate from its members. 

United Nations Convention on the Rights of the Child (UNCRC)

The UNCRC is an international agreement setting out the rights of children. The rationale for the UNCRC is that children’s rights need specific consideration due to the special care and protection often needed by children and young people. It is a list of rights that all children and young people have.

Wales Safeguarding procedures 

The procedures (including essential roles and responsibilities) for practitioners to follow to ensure that they safeguard and protect children and adults who may be experiencing or at risk of abuse and neglect. In relation to children, this also includes any other form of harm. 

Working Together to Safeguard People: Code of Safeguarding Practice 

Non statutory guidance setting out clear principles and standards for individuals, groups and organisations to follow in order to protect individuals, especially children and vulnerable adults, from harm and abuse. It emphasises partnership working, accountability, and the importance of promoting well-being, ensuring that safeguarding responsibilities are understood and acted upon effectively by all those involved. 

Wrap around care 

Childcare provision which supports parents whose children are receiving funded nursery education places by extending the provision to a full school day. 

Well-being

State of being comfortable, healthy or happy.