Confidence in the justice system
The national indicator measures the percentage of people who have confidence in the justice system. The justice system is wide and complex, with criminal and non-criminal aspects that require capturing in this indicator. 3 metrics have been selected to measure this indicator: perceived effectiveness of the criminal justice system, perceived fairness of the criminal justice system, and accessibility of the non-criminal justice system.
To assess perceptions of the criminal justice system, the Crime Survey for England and Wales (CSEW) asks people aged 16 years and over whether:
- they are confident that the criminal justice system as a whole is effective
- they agree that the criminal justice system as a whole is fair
Just under half (46%) of all respondents in Wales were confident that the criminal justice system as a whole was effective in the financial year 2025 to 2026 CSEW. This has decreased compared to the 2019 to 2020 survey (54%) and the 2022-23 survey (53%).
63% of respondents in Wales agreed that the criminal justice system as a whole was fair in the 2025 to 2026 CSEW, which is broadly similar to all recent years in the survey.
To assess perceptions of the justice system beyond criminal justice, the accessibility of justice score from the Legal Needs Survey (conducted by the Law Society and the Legal Services Board) has been used. This score measures the degree to which someone thinks the justice system (excluding criminal justice) is accessible, considering issues such as ease of access, fairness and efficiency.
In the 2023 Legal Needs Survey, around 1 in 4 people in Wales (24%) had a low score, indicating that they thought justice was not accessible. This has increased since 19% in the 2019 survey. The proportion of people with high scores, indicating they thought that justice was very accessible, decreased to 17% (from 24% in 2019), while the proportion of people with medium scores was similar (59% in 2023 compared to 58% in 2019). When respondents in Wales were asked to assess their confidence that they could achieve a fair or good outcome at the beginning of their legal issue, around a third of respondents mainly or strongly disagreed (21% and 11% respectively) that they were confident. This suggests that a substantial proportion lacked confidence in securing a fair outcome, potentially reflecting perceived complexity, power imbalances, or previous experiences of legal processes.
Victims of crime and perceptions of crime
In financial year 2025 to 2026, 4% of adults in Wales were victims of crime (reduced from 6% in the previous year) and 1% were victims of personal crime (reduced from 2% in the previous year). There has been a general downward trend in the available time series from 2015 to 2016 when the percentages were 15% and 4%.
Latest data on perceptions of crime in 2025 to 2026 shows half of people in Wales (50%) believe crime has risen a lot nationally in recent years. This has increased from 41% in 2022 to 2023, and is similar to the pre-pandemic levels of 53% in 2018 to 2019 and 2019 to 2020 (there is no available data for 2020 to 2021 or 2021 to 2022).
The percentage of those believing crime in their local area has risen a lot is much smaller (15%). This figure has returned to pre-pandemic levels observed in 2018 to 2019 and 2019 to 2020 after dropping to 11% in 2022 to 2023.
Police recorded crime
Police recorded crime in Wales (excluding fraud) decreased by 3% in financial year 2025 to 2026 compared with the previous year. Violence against the person decreased by 2%, although the rate per 1,000 of the population remains considerably higher than a decade ago.
There were increases in 5 of the 9 main offence categories in 2025 to 2026 compared with the previous year, including robbery (increased by 64%) and possession of weapons offences (increased by 16%), although these categories are the 2 smallest in terms of the number and rate of offences.
Among the other main offence categories, there were increases in sexual offences (increased by 9%) and miscellaneous crimes against society (increased by 8%), whilst there was a decrease in theft (decreased by 9%).
Data on reported fraud and computer misuse offences is not available for the year ending March 2026 due to the creation of a new national fraud and cybercrime reporting system. For the year ending September 2025, the latest available data for recorded fraud and computer misuse statistics, the rate per 1,000 of the population was 5, representing a 6% increase from the previous year.
Figure 5.8: police recorded crime per 1,000 population, between financial years 2002 to 2003 and 2025 to 2026
Description of figure 5.8: line chart showing the rate of police recorded crime per 1,000 population has fallen for all 4 categories during the latest period.
Theft offences have seen the biggest change, falling from more than 50 per 1,000 population in 2002 to 2003 to around 20 per 1,000 population in recent years. The rate of violence against the person offences showed a large increase between 2013 and 2023, but has reduced slightly in each of the last 3 years. Criminal damage and arson saw a fall in rates until 2012 to 2013 but since this time has remained stable. Public order offences had the lowest rate per 1,000 population until 2020 to 2021 when the rate rose above that of criminal damage and arson.
Source: Police Recorded Crime, Office for National Statistics
Hate crime
There was a 5% increase in police recorded hate crimes across Wales in financial year 2024 to 2025 compared to 2023 to 2024. This rise follows two annual decreases in recorded hate crimes and is the second highest number of recorded hate crimes in Wales since the Home Office began collecting comparable England and Wales data in the year ending March 2013.
There were 6,213 recorded hate crimes across the 4 Welsh police force areas, of which:
- 63% were race hate crimes
- 18% were sexual orientation hate crimes
- 12% were disability hate crimes
- 7% were religion hate crimes
- 5% were transgender hate crimes
Compared to 2023 to 2024, there was a 30% increase in the number of hate crimes with religion as a recorded motivating factor in Wales. While detailed religious group breakdowns are not available for Wales, at the England and Wales level (excluding the Metropolitan Police Service (MPS)) there was a 19% increase in religious hate crimes targeted at Muslims, which spiked in August 2024 coinciding with the Southport murders. The number of religious hate crimes targeted at Jewish people fell by 18%, however caution is needed with these figures as they exclude the MPS who recorded 40% of all religious hate crimes targeted at Jewish people in the last year. This fall follows a 113% increase in these offences in the year ending March 2024 (which included the MPS data), with a spike in these offences after the beginning of the Israel-Hamas conflict.
There was also an increase in recorded hate crimes in Wales with race as a motivating factor (up 8%), while hate crimes with disability, sexual orientation and transgender status as recorded motivating factors decreased (for disability and sexual orientation this is the third annual decrease in a row):
- 8% decrease (306 to 282) in transgender hate crimes
- 3% decrease (1,139 to 1,103) in sexual orientation hate crimes
- 2% decrease (752 to 739) in disability hate crimes
- 8% increase (3,632 to 3,911) in race hate crimes
- 30% increase (346 to 451) in religion hate crimes
Whilst providing a good measure of the hate crime-related demand on the police, due to police forces making significant improvements in how they record crime since 2014, as well as improvements in identifying what constitutes a hate crime, police recorded crime figures do not currently provide reliable trends in hate crime. Figures from the police should also not be seen as a measure of prevalence of hate crime.