This consultation ended 13 December 2022.
Summary of outcome
Due to the large number of responses received has meant we have had to delay publishing the results. We are currently analysing the responses before finalising the report. We expect to publish the report by the 1st April 2023.
Original consultation
We want your views on how to introduce the necessary changes for implementing the Duty of Candour.
Consultation description
The Duty of Candour means NHS organisations have a duty to be open and honest with people they are caring for if things go wrong and harm has occurred.
We are consulting on:
- how we introduce the Duty of Candour to NHS organisations through new statutory guidance and statutory regulations
- amending the 'Putting Things Right' regulations and guidance to enable the Duty of Candour to integrate with them
Watch our video about the Duty of Candour.
Consultation documents
Consultation document , file type: PDF, file size: 354 KB
PDF
354 KB
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Consultation document - easy read , file type: PDF, file size: 4 MB
PDF
4 MB
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The Duty of Candour statutory guidance 2023 , file type: PDF, file size: 409 KB
PDF
409 KB
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Annex A - Trigger review process , file type: PDF, file size: 106 KB
PDF
106 KB
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Annex B - Levels of harm framework , file type: PDF, file size: 120 KB
PDF
120 KB
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Annex C - Duty of candour procedure , file type: PDF, file size: 60 KB
PDF
60 KB
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Annex D - Support for service user , file type: PDF, file size: 114 KB
PDF
114 KB
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Annex E - Making a meaningful apology , file type: PDF, file size: 118 KB
PDF
118 KB
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Annex F - Review process and record keeping , file type: PDF, file size: 98 KB
PDF
98 KB
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Annex G - Reporting, publication and reporting , file type: PDF, file size: 98 KB
PDF
98 KB
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Annex H - Case study examples , file type: PDF, file size: 209 KB
PDF
209 KB
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Annex I - Frequently asked questions , file type: PDF, file size: 106 KB
PDF
106 KB
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The Duty of Candour Procedure (Wales) Regulations 2023 , file type: PDF, file size: 200 KB
PDF
200 KB
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The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) (Amendment) Regulations 2023 , file type: PDF, file size: 93 KB
PDF
93 KB
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Putting Things Right guidance 2023 , file type: PDF, file size: 196 KB
PDF
196 KB
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