Information on how to raise a concern about NHS services.
Documents
Listening to people: NHS Wales complaints, incidents and redress process - peoples guidance , file type: PDF, file size: 477 KB
PDF
477 KB
If you need a more accessible version of this document please email digital@gov.wales. Please tell us the format you need. If you use assistive technology please tell us what this is.
Details
Concerns raised up to and including 30 March 2026 will continue to be handled via Putting Things Right. Concerns raised after 30 March 2026 should follow the new process via Listening to People