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Standard 1: Information [about the setting]

Child’s voice: Its best for me when information is clear and easy for my parents or carers to find out, so they can choose the right setting for me.

Well-being outcome: Children experience responsive care, and their well-being, learning and play is supported because parents understand the setting well enough to make informed choices. 

The registered person is responsible for ensuring that:

1.1 Parents are given sufficient accurate information for them to make an informed decision about the service.

1.2 A Statement of Purpose has been compiled as set out in the Regulations and information is given to prospective parents, orally and in writing, about the service provided.

1.3 The Statement of Purpose and additional information includes:

For All Settings

Aims and objectives of the service

Numbers, ages and sex of children for whom care is to be provided

Range of needs of relevant children to be met

Opening hours

Staffing 

Full details of the provision, including: 

Facilities available

Services offered

Activities offered 

Routines

Language(s) used

Terms and conditions upon which care is provided

Admissions policy 

Contact information

Arrangements for dealing with complaints and concerns

Arrangements for dealing with any emergency 

Details of arrangements to review the Statement of Purpose and inform CIW of changes to the service

Details of pets or other animals on the premises 

For child minders only 

Composition of own family

Whether the registered person is a foster carer

Arrangements for working with an assistant in line with Annex A - Guidance for child minder assistants

1.4 Parents are made aware that they can read the most recent inspection reports online at Care Inspectorate Wales.

To assist providers, the principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.

Related Regulations

Further Guidance and Support

Care Inspectorate Wales – Guide to compiling a Statement of Purpose