National Minimum Standards for Regulated Childcare for children up to the age of 12 years: statutory guidance - Audience and overview
Standard of care child minding and day care providers must meet to look after children under 12.
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Standard 2: The Contract
Child’s voice: Everyone agrees on how I’ll be cared for including me.
Well-being outcome: Children’s needs are met through clear, reliable care arrangements that enable stable routines and trusting relationships.
The registered person is responsible for ensuring that:
2.1 A written contract is agreed with parents, setting out the expectations of both parties about the care of the child, activities provided and business arrangements.
2.2 The written contract must include the terms and conditions, including information about:
- Arrival and collection
- Sickness
- Administration of medication
- Holidays
- Dietary needs
- Emergency procedures
- Policy on behaviour management and sanctions
- Financial matters and fees (if any)
- Equal opportunities policy
- Complaints
To assist providers, the principal regulatory requirements underpinning this standard are outlined below, followed by relevant guidance. Providers should note that neither list is exhaustive, and that providers must have regard to all standards relevant to their service and the circumstances concerned.
Related Regulations
Regulation 9 – registered person: general requirements
Regulation 20 – Safeguarding and promotion of welfare
Regulation 21 – Food provided for children
Regulation 22 – Arrangements for the protection of children
Regulation 23 – Behaviour management, discipline and restraint
Regulation 24 – Health needs of children
Regulation 26 – Use and storage of medicines
Regulation 30 – Keeping of records and Schedule 3 – Records to be maintained
Regulation 31 – Provision of information and Schedule 4 – Events to be notified to Welsh Ministers
Further Guidance and Support
CWLWM is a consortium of five childcare and playwork partners. It offers bilingual templates, information and downloadable resources to help with operating early years childcare or playwork settings.