Information on how to raise a concern about NHS services.
Documents
Listening to people: NHS Wales complaints, incidents and redress process - people's guidance , file type: PDF, file size: 477 KB
PDF
477 KB
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Easy Read - Listening to people: NHS Wales complaints, incidents and redress process , file type: PDF, file size: 1 MB
PDF
1 MB
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How to raise a concern about NHS Wales (English) , file type: PDF, file size: 75 KB
PDF
75 KB
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How to raise a concern about NHS Wales (Welsh) , file type: PDF, file size: 78 KB
PDF
78 KB
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How to raise a concern about NHS Wales (Arabic) , file type: PDF, file size: 106 KB
PDF
106 KB
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How to raise a concern about NHS Wales (Bengali) , file type: PDF, file size: 107 KB
PDF
107 KB
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How to raise a concern about NHS Wales (Bulgarian) , file type: PDF, file size: 263 KB
PDF
263 KB
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How to raise a concern about NHS Wales (Chinese (Simplified)) , file type: PDF, file size: 463 KB
PDF
463 KB
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How to raise a concern about NHS Wales (Czech) , file type: PDF, file size: 85 KB
PDF
85 KB
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How to raise a concern about NHS Wales (Dari) , file type: PDF, file size: 108 KB
PDF
108 KB
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How to raise a concern about NHS Wales (Farsi) , file type: PDF, file size: 110 KB
PDF
110 KB
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How to raise a concern about NHS Wales (Gujarati) , file type: PDF, file size: 104 KB
PDF
104 KB
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How to raise a concern about NHS Wales (Hungarian) , file type: PDF, file size: 83 KB
PDF
83 KB
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How to raise a concern about NHS Wales (Latvian) , file type: PDF, file size: 82 KB
PDF
82 KB
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How to raise a concern about NHS Wales (Nepali) , file type: PDF, file size: 370 KB
PDF
370 KB
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How to raise a concern about NHS Wales (Pashto) , file type: PDF, file size: 110 KB
PDF
110 KB
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How to raise a concern about NHS Wales (Polish) , file type: PDF, file size: 84 KB
PDF
84 KB
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How to raise a concern about NHS Wales (Romanian) , file type: PDF, file size: 83 KB
PDF
83 KB
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How to raise a concern about NHS Wales (Ukrainian) , file type: PDF, file size: 158 KB
PDF
158 KB
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How to raise a concern about NHS Wales (Urdu) , file type: PDF, file size: 111 KB
PDF
111 KB
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Details
Concerns raised up to and including 31 March 2026 will continue to be handled via Putting Things Right. Concerns raised after 31 March 2026 should follow the new process via Listening to People