In this guide
6. Contact us
Further information and general enquiries
Help to Buy (Wales) Ltd
1 Capital Quarter
Tyndall Street
Cardiff
CF10 4BZ
Telephone: 08000 937 937 (Monday to Friday 9am to 5pm) Option 1
Fax: 029 2080 3451
Buying a property or progressing your new loan application
Telephone: 08000 937 937 (Monday to Friday 9am to 5pm) Option 1
Fax: 029 2080 3451
Email: buyers@helptobuywales.co.uk
Conveyancers or solicitors dealing with a property purchase
Telephone: 08000 937 937 (Monday to Friday 9am to 5pm) Option 1
Fax: 029 2080 3451
Already have a loan with Help to Buy and have a query in relation to that loan
Telephone: 08000 937 937 (Monday to Friday 9am to 5pm) Option 2
Fax: 029 2080 3451
If you are experiencing financial difficulties or in arrears with your Help to Buy loan or need to change your direct debit date or discuss monthly interest payments
Telephone: 08000 937 937 (Monday to Friday 9am to 5pm) Option 3
Fax: 029 2080 3451
If you have a complaint or are unhappy with our service
Telephone: 08000 937 937 (Monday to Friday 9am to 5pm) Option 3
Fax: 029 2080 3451
Email: cr@helptobuywales.co.uk
Rydym yn croesawu galwadau a gohebiaeth yn Gymraeg / We welcome calls and correspondence in Welsh.