In this guide
6. Contact us
We are currently extremely busy and as a result, you may experience longer waiting times on the phone. Please be patient. We're sorry for any inconvenience this may cause.
Customer help
Discretionary Assistance Fund
PO Box 2377
Wrexham
LL11 0LG
Telephone: 0800 859 5924 (9.30am to 4.00pm Monday to Friday)
Email: daf.feedback@necsws.com
Rydym yn croesawu galwadau a gohebiaeth yn Gymraeg / We welcome calls and correspondence in Welsh.
We also welcome compliments and comments.