In this guide
2. Eligibility
Emergency Assistance Payment (EAP)
To get a grant, you must:
- be in extreme financial hardship, for example you've lost your job, applied for benefits and waiting for your first payment and have no other means of financial support
- be experiencing an unexpected crisis has resulted in you not having money to buy food, gas and/or electricity or other essential items
- be in a crisis situation and in need of immediate financial support
- live in Wales
- be over 16 (there is no upper age limit for this grant)
- have no other money for example savings
Individual Assistance Payment (IAP)
You can only apply for a fridge or washing machine (white goods) and furniture through an approved partner.
You must:
- live in Wales
- be over 16 (there is no upper age limit for this grant)
- have no access to other money and tried all other affordable sources of funding for example credit union
- not be living in a care home (unless being discharged in 6 weeks)
- not be in prison (unless being discharged in 6 weeks)
- not be a member of a fully maintained religious order
You must be getting one of the following:
- Income Support
- income based Jobseekers Allowance
- income related Employment and Support Allowance
- Guaranteed Credit element of Pension Credit
- Universal Credit
You must meet one of the following:
- you are leaving a care home or institution (hospital, prison or foster carer) after 3 months (minimum) to live independently
- you want to stay living in the community rather than having to go into an institution (hospital or care home)
- you are setting up home after an unsettled way of life
- you need to move home quickly due to a relationship breakdown or domestic violence
- you are going to care for a prisoner or young offender released on a temporary license