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In this guide

5. Track your application

We are currently extremely busy and as a result, you may experience longer waiting times on the phone. Please be patient. We're sorry for any inconvenience this may cause.

Use this service to:

  • find out if your application has been approved
  • check when you will get your payment
  • check applications made on behalf of someone else (registered partners only)


Before you start

You’ll need:

  • applicant's surname
  • tracking reference number (for example 10405851hkXyBK)