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In this guide

5. Track your application

We are receiving a high number of calls and emails. We are working hard to process applications and reply to all enquiries. Please only contact us if urgent. Our team will be in touch and contact you.

Use this service to:

  • find out if your application has been approved
  • check when you will get your payment
  • check applications made on behalf of someone else (registered partners only)


Before you start

You’ll need:

  • applicant's surname
  • tracking reference number (for example 10405851hkXyBK)